Is there a way to add a specific tag to a catalog task upon its creation? What I am thinking is to create that when I create the task in the workflow. I did see something like this but it did not work (where the second parameter is the sysid of the t...
Hi all,seeing something strange.I have a List type field that is set to "Use dependent field" = True. I've set the "Dependent on field"...and then configured choices with the "Dependent value" set. The odd behavior is that I am unable to select the ...
Hello Experts, As a urgent requirement, I want the form focus to be on the mandatory fields which are left empty on Save/Submit. Lets's say field A, B, C are on the 3rd tab in the form section of a form. And I came to the 1st tab to fill in X and Y...
Hi guys, how are you going? I need your help, please! I have a general catalog item with a variable that asks to user: " What service do you want?" , it's a choice variable.What I need is when the user clicks on Add to Cart, the info in the Cart need...
Hi All, I have enabled the Dynamic Translation plugin, now i got the option to translation option when I clicked the translate button its translating properly. But my requirement here is when the form is loading that time itself it should translate b...
Hi All I have a requirement that says whenever the "Service Type" field on the service offering table(child table) is inserted or updated. on the parent table called "Business Service " the "Service Type" field should be updated with the same as the...
Hello, Is there anyone familiar with how report ranges work? I am trying to show all resolved incidents that is open for more than 7 days using the incident_sla data view. I am using the business elapsed time from incident_sla data view to detect ho...
Hello,I want to create a link on email body and when user links on that link word file need to download, I am trying to include email script in the body but the it's not working. Can someone please suggest the way to achieve it. Thanks,Prudhvi
Hi All, Client have a need to see announcements/messages in a dashboard/widget in the back end (not in the portal). They normally have 500+ announcements (messages) to the internal IT team and they don´t want this to be shown in the portal. Instead t...
Hi,I am trying to figure out the mistake on this script. But no luck.. I am totally new to scripting, hence couldn't figure out where it has gone wrong.Scenario:While submitting Record producer, it has to get assigned to the group as per the sub cate...
Dear community,I have a bunch of files in S3 buckets on the AWS, could someone please explain what would be the most convinient way to pull that data into servicenow?Many thanksKind regardsRG
Hi guys, I have implemented multi row variable set in a record producer. Would anyone know how could I access the variable responses? The solution that I see here points to sc_req_item which I don't have. I checked question_answer table also where th...
Hello, Greetings! I am generating a scheduled email of report which actually triggers an email to some users. But now I have to add someone in the cc . For this i have created a email script.and called this email script in the Introductory message o...
Hi,I have created a Catalog item which creates a new group. I want to create a Catalog client script to pop-up an error when user enters new_group_name which already exists in the group table.Could you please suggest how to achieve this.Thank you
Hi, Im trying to create a UI Policy to make a field visible only when a variable of a specific catalog item is populated with specific value but i cant find the catalog item's variable in the related lists.What should I do?
