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PDI waitist

hello people, i requested a xanadu PDI for the practice purpose almost 24 hrs back and still i'm in the waiting list. is this something normal or any anamoly i have to be worried? please explain.

balaaravind by Kilo Contributor
  • 195 Views
  • 2 replies
  • 0 helpfuls

Update system property using Scripted REST API

Hi Team, We want to update system properties present in different scope. So, if the AuthToken (which will be manually populated in all three applications (CSM/FSM/ITSM) ) matches with the AuthToken coming in payload then the remaining 4 system proper...

UI Formatter workaround in workspace

Hi,    Is there a workaround for UI formatter in workspace? I have seen this post but no replies :  https://www.servicenow.com/community/developer-forum/workspace-experience-formatter-ui-in-workspaces/td-p/2464016   Thanks

Tadz by Kilo Sage
  • 627 Views
  • 1 replies
  • 0 helpfuls

Dynamic External Link on Caller Card In SOW

I need to create a hyperlink or link whatever it is in SOW in incident table on the caller card section , we have a record information section and there is the caller card which contains existing 2-3 hyperlinks emebeeded so I want to embed mine one a...

aditya2810 by Tera Contributor
  • 324 Views
  • 1 replies
  • 0 helpfuls

Knowledge Valid to field change -URGENT

Hi everyone,I’m working on a requirement to build a dashboard that shows a monthly bifurcation of Knowledge Article updates:Articles where content was modifiedArticles where only the Valid To date was changed (no other field updates)What I’ve done so...

PraneetaV by Kilo Contributor
  • 333 Views
  • 2 replies
  • 0 helpfuls

How is Trainee Rating calculated?

I have a list of Coaching Assessments that have a Trainee Rating with decimal point values like 8.71 instead of 10.  They answered each question with a Met value of 1, so shouldn't the Trainee Rating be 10 or at least a whole number?  

jd3737 by Tera Contributor
  • 144 Views
  • 1 replies
  • 0 helpfuls

How to create custom UI actions on the KB article view page?

Hi Community, I'm currently working on customizing the Knowledge Base in ServiceNow and had a question regarding UI Actions on the Knowledge Article view page. Requirement:I want to create a custom UI Action (button) that appears on the Knowledge Art...

SK07 by Tera Contributor
  • 175 Views
  • 2 replies
  • 0 helpfuls