Hi, I am redirecting the Knowledge Base on Service Portal to KB Portal . I want the KB portal to open in a new tab on click. Could you please suggest on how to do this.
Hello, I need to set up a notification to send out on a specific catalog item. I followed the below link, but I could not get it to work. I must did incorrectly. Could someone please help? Thanks https://www.servicenow.com/community/developer-for...
Hi, Does anyone know what the use of sys_portal_preferences and sys_portal table
Hi there!The following user has performed a password reset on the portal site and is unable to receive email. How can I resolve this?
I created a simple UI Policy for a custom table that triggers a policy action when a decimal field is between 3500 and 10000, but it is always evaluating to false. A different UI policy with the condition greater than or is 10000 on the same field is...
Hi All, I have created the record producer and i selected the target table as "remediation_rule" and once I submitted the record procedure the record is getting created in the "remediation_rule" table. and i am trying to get the variable value using ...
In UI15 the email icon in tickets was on the bar at the top of the window. Now I have to click on more More options button and then select Email. Is there any way to move the Email icon back on to the bar?UI15UI16
I have a button added to asset forms called "Return Asset", this is done via a UI Action and on click opens a modal window that shows only the fields we want the Service Desk via a view called "returned" to fill in when an asset is returned, however ...
Does ServiceNow not support client-side async functions in UI Pages? Getting the following error:
I am trying to edit the Short Description field in an Inline Script in a Flow for a Catalog Item. I want to return the "Text" for a Choice item. It current returns the "Value" instead. return shortDesc = 'SAS - ' + fd_data.trigger.sas_type_of_acces...
Hi, I am trying to convert the existing workflow into Flow designer. In the current workflow, there is a IF script that has some logic. How do I replicate that logic within the IF script of the flow designer? In short, I need to write the custom logi...
I'm trying to move values/answers from a variable set in a record producer from instance A to instance B by exporting and importing the data via XML, using data from the "sc_multi_row_question_answer" table, but the data isn't being populated in inst...
Hi experts, I have a Transform map where I'm doing a coalesce on the 'customer_id' to target table 'u_customer'. Order data is duplicated in the source table, and the way to ensure only 1 record entry gets inserted/updated is by Customer ID (custome...
Hello, I have a run script in workflow editor that fires another workflow. var wf = new global.Workflow();var context = wf.startFlow('dslfjkdsj3dkfj3dls', current, current.update()); The sub-workflow has a couple of Activity Outputs. I was wondering ...
I'm creating a Flow to achieve the followings. Could someone please advise me on how to implement this in Flow Designer? 1. Lookup multiple records for Table-A with some filter condition.2. For each record in Table-A, create new records in Table-B ba...
