hi there, we do have an ATF with test step "Send REST Request" which is calling an instance API to create HR cases. Those created HR cases will not be rolled back after ATF is completed (because it´s a separate API call). But I like to cleanup those ...
Hi Team, I have api which needs to filter the data based on query result.But unfortunately using filter not getting the expected response .We are getting the result of unfiltered data. https://***.service-now.com/api/sn_km_api/knowledge/articles?lim...
I'm working on a flow for a catalog item. The first two if and if else statements are working correctly but when the final path is walked as the else I keep getting a no valid req item found. The Else is just a catch all if the other two if's don't...
Community,Can someone point me in the right direction to determine the meaning of the below cookie keys:glide_user_routeglide_session_storeI receive a cooking containing these keys when I make a web service call and would like to understand what they...
Hello community, I'm trying to setup the Engagement Messenger. But I'm facing an issue: When I logged in on Servicenow instance, the Engagement Messenger content is pop up on the client website. But if I didn't do that, just access the client websit...
Hi Team, How to get the current action name of the form through server script in widget in service portal? Thanks, Yesh
I know how to enable/disable field translation for string field in tables, however, I was not able to find a way to turn off or restrict the translation icon to a specific table for comments and work notes.
I want to copy a record into the same table with different sys_id. Below is the code that I've written for this. Issue is even though retrieval is successful, canvas_name and feedbacks are not getting copied somehow and new record is getting generate...
Hi, I'm trying to connect ServiceNow with Celonis.I would like to get all the details with respect to the Request created. like To whom and when it got assigned to, what are all the other teams it got assigned to and how long it lived in their queue ...
Hi all, I'm facing this strange issue while using gliderecord Insert() Scenario: I have requirement where when a record of type 'service' is inserted in table_1 , I have a business rule that inserts 1 or more records in the same table- Table_1 with ...
Dear ServiceNow Experts, I am trying to fulfill a request where a Catalog Item has a question/variable where if it is set to TRUE (checked), another 3 variables become visible and mandatory. For example if in the form there is a question Do you want ...
I have cloned a global widget and using it in a private scoped application but when i have added the widget into a portal page its giving error "Function hasRightsTo is not allowed in scope x_aegbs_issue_mana" to me. I widget server side script i hav...
Hi, I have the requirement to match the keywords 'General Manager' in an inbound email's body (coming as a reply from an approval email - the sysapproval table) which updates the 'u_approval_waiting' field in a record to 'general_manager' - in the u...
Hi there i have a catalog item with couple of checkboxes on it, instead of displaying true or false, can i display the label option ? is there a onsubmit client script note: saving the question choice table as a list collector is not a option...
Hello, I have a case where users are only allowed to have 1 record in the "Ready" state on a custom table. The issue is that users have more than one record in the "Ready" state. I need to query this custom table, and find users with more than one re...
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