Hello, I am trying to create a background process that can create a PDF of a record and then attach that PDF to that same record. The way I am currently going about that is by using a Script Include function that will be passed the sys_id of the reco...
Hello, i have written a after business rule on insert,update for my custom table i'm getting difference between two date/time type of fields ,but its not getting populated in my duration type of field i want it to get populated as (eg. 14 04:02:56) i...
Hi Team, is there any why to bold text for this - current.request.requested_for.getDisplayValue(); current.work_notes = "This request is created behalf: " + current.request.requested_for.getDisplayValue(); Please help me on the same.
Hello, I try to redirect from backend to portal in the same page by using: window.location.href = 'url'; and I get redirected like this: Is there a way to redirect it without backend navigator and etc? It has to be the same tab
Hello, I am making an HTML Document Template to create a dynamic PDF. I am using primarily tables, and then filling those tables with variable values. However sometimes if the table falls on a page break, it splits the table into 2 different pages. I...
Hi All, How do I get all the fields of "Change Request Values" on list view of Standard Change Template? I do not see those fields exist on form layout. Below is the screen shot of fields which I have to pull on list view: Thanks
Hello All, I have a requirement to make Insert and Stay action to copy current record and also copy related list records, how can I accomplish this?
Hi Team, I have a date field on a record producer, and what I would like to achieve is to set the due date on the created ticket 5 days before the date field on the record producer. I attempted this through a business rule script - (function executeR...
Hello all, I have a script that will assign a specific assignment group to the REQ & RITM, this is a before script on the sc_request table. What I need to do is be able to query if the requester is from a specific company and if so the assignment gro...
I have a Certification Schedule that has Display Fields = User adn Certification Fields = Role. I have 3 users that match the Cert. Filter in the Cert. Schedule. I have a Notification Email with generic out of the box verbiage that the assigned to u...
Hi, I have a requirement where i need to send the notification to user about the closure of interaction when the related link "create incident" in that interaction is not clicked. If the "create incident" is clicked and incident is created via intera...
Hi, I have the following (JSON) array of objects and code (which I get from a REST API - see first block) and want to access / iterate through those items, but I am encountering some issues (see second block). The gs.info(objComputer); gives the outp...
Hi Team, Is there a way to dynamically pass values through the template fields? For instance, having a rich_description of "Create mainframe account for <{subject_person} ({user.user_id}) >" which would pass the matching value through once the temp...
Hi all, I am trying to create a field map using a script to return a true or false value. I previously had this working in an onAfter script as you can see below. However we had to remove this as it was causing issues and creating (empty) users due t...
Hi all, We want to use a dynamic condition in the trigger condition of a flow designer. We have made a script include and want to call the same in the trigger condition. Below is the one that we are using. For the first condition, it is working absol...
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