I'm working on a task for work and coding is not really my thing. I need to create a UI action button that sends the same email to a "primary vendor" which is a reference field. I was told to refer to: UI Action Name: Resend Assignment Email Table: V...
Hi Everyone, How to achieve to have a "Show More" and "Show Less" button/link in Service Portal? Currently, we are displaying the list of Customers Affected but if there are more than 5, we want to have a Show More/Show Less option. See screenshot be...
Hi All, We need to copy the tag in call(u_mservice_calls) to case(u_mservice_case) i wrote the BR on u_mservice_calls, in logs i got the name of tag in logs.. but it didn't create tag in case.. so can someone help me here if (current.transferred_to ...
Hi all, I hope someone here can guide me in the right direction. I have copied the Normal Assess flow for change and deactivated it to try and create a solution for my requirement (requirement: to render the get all approvals approved/rejected before...
Hello, Is there anyways to dot-walk in a report and filter based on the custom relationship created? Background is as follows, I've a custom workflow running on a custom table which will insert records in Profile table of GRC application. "Applies to...
My predecessor created a widget for ordering IT consumables with an accompanying page on the portal. This was accessed via a link in the Categories menu with this adjustment to the SC Categories widget: $scope.categorySelected = function(category) ...
Hi team, Give feedback button is not visible on my developer instance Can you please help Thanks in Advance, Valmik
Hi Team, Current Functionality I have is we are creating request XML using SOAP template , in this SOAP template under respective SOAP functions we are currently substituting values using scripts. Ex : <reservelist> <reserver key = "${reservelist.key...
Good Day! I would like to adjust the certificate management dashboards to include additional information(like Certificate Location) about the certificate through Discovery. I am not familiar with Discovery module yet....Any documents regarding ITOM-D...
I am running a transform map which has script for field map, sys_id is being targeted, which role does it require ? I suspect, it could be security_admin or agent_security_admin but can any lower role do the job ?
Hello All, I want to auto reflecting Time zone in user table from cmn_location Table Time Zone Field. For EX: If I set any Time Zone in cmn_Location Table that time zone reflecting in user table for particular user who are belongs to that time zone. ...
Hi Team, We are using flow designer, in case of error it is storing in sys_flow_log table. in this table Action , Operation fields are there , these fields are storing some sysids. Kindly let me know what these action and operation fields refer, and...
We want to use the variable of a List Collector within a Reference Qualifier. We can work totally fine with Lookup select Box, but it doesnt work with variable type ListCollector. Is there maybe a workaround? TWe want to offer one field with teh opti...
Hi, I've noticed strange things happening concerning time in our instance. For example, SLAs with 0 Elapsed Business Time AND 0 Business Time Left but also some issues around scheduling. I think I've narrowed it down to the TimeZone setting on the us...
I had an inactivity monitor working after logging a case with HI. They didn't explain what the issue was except to say that I didn't have a notification set up to do anything. I thought the event would fire regardless but sure enough, adding a notifi...
