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Need to identify which all fields got updated post transform

Hello All, We are receiving a weekly report for all active users records from AD Team. I am trying to import that sheet in SNOW via Import Set and perform the mapping of the fields making User ID unique or coalesce and performing the transform for al...

SNOW46 by Tera Contributor
  • 805 Views
  • 6 replies
  • 0 helpfuls

Resolved! How to define and call a shared client-side function

I have a 3 fields on a table's form needing to run a snippet of code when the field's value changes. The snippet obtains the necessary information from the form, and executes a GlideAjax call. Is there any way to define this snippet of code as a clie...

Template on SC_TASK table

Hello All, I am pretty new. Do you know if there is any option to set up template on sc_task table? Most of our catalog items have templates in the workflow activities. However I am not able to see these templates in report from sc_task table. It wou...

Veronica10 by Tera Contributor
  • 1069 Views
  • 3 replies
  • 1 helpfuls

Resolved! Using icons

Hi, Where can I find or use this icons in my UI page fields? https://hi.service-now.com/styles/heisenberg/styleguide/docs/guidelines_-_icons.html Need below three images. Lock, Addme and Search

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Khanna Ji by Tera Guru
  • 2570 Views
  • 5 replies
  • 2 helpfuls

Resolved! How do I access the ID from Metric instance table?

Hi all, How do I access the ID data from the metric_instance table, it being a document type field? I want to run a freeform /BG script on the metric_instance table, but for my query I need to access the value of 'active' and 'closed_at' on the ID re...

Resolved! How to add months instead of adding days to the date field

Hi, We have a Business Application form and there is a Next assessment date field avaiable on the form. When the application is certified and date populated on the certified field, then Next assessment date should populate. Like, if the certified dat...

Bala13 by Kilo Guru
  • 1986 Views
  • 2 replies
  • 1 helpfuls

Resolved! How to make 3 Checkboxes at most and least Mandatory.

Hello all! I am newer to the scripting side of ServiceNow and I am making a form for users that has 16 checkbox variables available when the user selects a certain answer on a select box in an earlier portion of the form, but I need it so that users ...

Morgan House by Kilo Contributor
  • 2158 Views
  • 4 replies
  • 3 helpfuls

String field Contains integer

Is there  a way to validate if a string contains Integer ? Examples of data in variable  (Need to enable/disable a check box based on string contains integer): 34567   9/4/2022 INC4312  9/4/2022 These 2 examples should be validated as contains intege...

Kumar38 by Kilo Sage
  • 1716 Views
  • 3 replies
  • 0 helpfuls

Resolved! user details in catalog client script

hi , I am using catalog Client Script  for getting logged in user details. i am trying below script ,i am not able  to get employee_ID(which is field in sys_user) . Please help  

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Ujjwal1 by Tera Contributor
  • 1380 Views
  • 2 replies
  • 2 helpfuls

Resolved! Restrict Assignment group for a specific item

Hi folks, I have the challenge that I need to restrict the selectable assignment groups for a specific Catalog item.When a customer requests Item 'XYZ' from the Service Portal, the Fulfiller may only select Assignment Group A, B, and C in RITM and SC...