Resolved! Apply filter on "Data Table from URL Definition" widget?
Is it possible to apply filter on "Data Table from URL Definition" widget in ServicePortal. For example, display only logged-in user's results.Thanks!
Forum Posts
Resolved! How to get the Label of a Catalog variable in a UI page?
We have a catalog task that ask the user some questions. There are about 20 on the task that the user must complete to be able to close the task. Many qestons are Yes/No answers. Some of the questions, if they answer Yes, we ask them to "Please speci...
Resolved! Client Script getValue of variable with same name as another field on same form
I created a Variable Set with a Variable that has the same name as one of the fields on the Request Item table. The variable is on a Catalog Item. I need to allow changing the variable value in the Catalog Item view, and I need to get the new value o...
Resolved! need to Get UI Page preloaded with data from scripts include
Hi We are trying to get a UI Page in Service Catalog (we are not in service portal but open to recommendation since we will be heading there in the future) Thanks in advance High Level: Displaying 3rd party data on self service catalog What we are ...
Resolved! How to upload an XML document (Widgets) and find them within servicenow
Newbie here, I have found an XML file I would like to import in to my instance. I have clicked in to a random table and right-clicked a column to select Import XML. After uploading the XML file to my instance, it takes me back to the previous screen ...
REST API Get URL too long with sysparm_fields getting error
We are using to import the table using /api/now/v1/table/{tableName} and we specify the list of columns required comma separated in sysparm_fields. When the columns are added the REST API Get URL gets very long and its failing in ServiceNow with the...
Resolved! What does isVisibleServicePortal do in sn_sc.CatItem?
I have a simple record producer that seems to be configured identically to all of my other record producers but I cannot use it on the service portal and I get the message "You are either not authorized or record is not valid." Testing the code I see...
Resolved! UI Macro to Show Related Tasks (INC, CHG, PRB, RITM, ETC...)
We've had an ask to add a UI Macro button to the caller field on Incident to show ALL the task related items to this particular individual versus just Incidents. We were going to just add a related list but they want to see this listing BEFORE they s...
Adding UI macro for file attachment type field in incident table
Hi Experts, We have a scenario i.e., we have a field called 'Upload document' and the type of field is file attachment. After that, We need a macro with the + symbol. if we click the + symbol, we need to add one more file attachment type field should...
Regarding try and catch in ServiceNow
Hi All, Good Day Could someone please explain the purpose of try and catch in ServiceNow and the real time scenarios. I have found one UI Action where try and catch is used. Kindly explain the below code for my reference. function cancelproblemir(...
Resolved! get value from g:ui_reference?
i need to get the value from "g:ui_reference" for the sys_script(which displays all the tables).when i select the table and click on download it should download all the records in Xlsx format.Suppose if we have an incident table selected ..the i...
Service Portal header menu shows "Page not found" error
Hi everyone, I inserted a feedback widget on the header of my portal so it will show up on every page on the portal. I did this by adding a Server script and HTML in the Header Menu widget I copied. However after doing this the header buttons are sho...
Resolved! set values based on drop down selection ( onChange client script)
There is a drop down on the catalog form woth two values ( A , B) if A is selected , some of the fields on the form should be populated . We have some list collectors on the form ,that need to be populated with more than one value ; how can I achieve...
(What is the) Best Way to Insert Records Into an Embedded List With onChange Client Script
Good Day Everyone, I have an Approvers table on a Change Request form as an embedded list. I have a requirement to dynamically change the approvers displayed in this embedded list whenever the value in a field called Affected CI (cmdb_ci) is changed ...
Resolved! Catalog Item Request form: How to auto-populate the assignment group field based on CI chosen?
Greetings Folks Another scripting question (Ah! the hits just keep on coming don't they?) So I am building Catalog Item forms for specific requests. In this case a User Access Request. The challenge is I need to script it so that the form auto-popula...
