Hi team, I have catalog tasks and need to filter the SC task based on short_description. Please suggest the api. I have tried the api below to get sc task which have shot desc,there are may sc tasks available in servicenow based on my shot_desc ,but ...
Hi, Is there a way to show a modal loading dialog/popup, while an ajax call is in progress, in Agent workspace? We used to use the following for UI16 view: var loadingDialog = new GlideDialogWindow("dialog_loading", true); loadingDialog.setPreferenc...
Getting 2 error messages, first one says type is defined but never user and the second message says unreachable code can someone help with this? var Bringattributeuser = Class.create();Bringattributeuser.prototype = Object.extendsObject(global.Abst...
Hello Guys, We have a onchange client script written to automatically set the values of the catalog item onchange of "Quote" field and now we introduced the MRV's and we also need to automatically populate the values in the MRV based on the "Quote" v...
I know I can use this script to return all of the fields in the sys_user table. But I would like to return only the fields that are user-created fields. They usually begin with u_ Once I have returned those user-created fields, I would like to place ...
Hi, i created the Annotation like this: The ID, i want to use to get access to the Anno the Text is my Key for the translation. No i tried: https://community.servicenow.com/community?id=community_question&sys_id=fe50e326db6de700b1b102d5ca9619b5 http...
I'm trying to create a webhook in github and uses a scripted rest api in my servicenow instance. as part of its security im planning to use the cryptojs to match the secret key from github which is in X-Hub-Signature-256 I copied the cryptojs file to...
Hi all, I have a record producer on which I want to show the assignment group the HR case will be assigned to. SO I have a script include within which I am calling a function and then using a onchange client side script to call the script include and...
Created a catalog item with variable 1. Company name > refernce 2. user name > string> autopuplated 3. password > mask type Need to create a flow designer to create a new user and assign the role to him. I start with trigger > service task , als...
Hi. I want to create a feature to email reports on the 1st and 3rd Mondays 00:00, but I don't know how. Help me!
We built a business rule to post RITM variable info as an sc_task worknote so technicians have the information at their fingertips without going back to RITM. However, I'm trying to get the Requested For from the Request/RITM to display, but it's no...
I was asked to create a fast way for the service desk to log quick tasks, but not as incidents. I created a Catalog Item that is accessed from the navigator, and a workflow that creates the requested item, an associated catalog task, then closes both...
How to I use glide record to search for a record in a business rule on the incident table. I'm new to scripting and not sure how to structure the script with proper syntax. for context: this is my assignment. You are going to be using GlideR...
Greetings. As you know, we can add File Attachment field on a form. Is it possible to add the same to a service catalog item as a variable? I couldn't find the file attachment variable type .. Thanks.
I have UI Action button I want to trigger var url='/myurl.do' ; action.setRedirectURL(url); The UI Action triggers, but it will not load my URL action.setRedirectURL(url); works from my UI page ClientsScript but not from the UI Action. Is there ...
