Hi,I am trying to find difference of list collector to find the new values entered by user, have tried many ways, below is the current code i haveNote: Also tried using jQuery.control to fetch old value since that didnt work as well declared a hidden...
Our DEV instance is in great need of a clone but I have multiple update sets that are 'in progress' and I have more work to do on all of them. I have read up on Saving Customizations in a single XML file on the Wiki. However, I have to set this the u...
I've built a simple automated test in our dev instance to create an intake ticket for an incident. Everything works correctly, with the exception of the subcategory for our "Situation" fieldThis shows how the form should look prior to submission (thi...
Hi all,I need your help on how to enable the notification preferences on the Self Service Portal in Helsinki?Does anybody knows or has an idea on how to do it?Thanks in advance,Lô Mouhamadou
Hello, I am trying to enable the Email Client on a custom table (extended from Task).I followed the instructions: http://wiki.servicenow.com/index.php?title=Enabling_the_Email_Client#gsc.tab=0Step 1:Set Table Attribute email_client=trueStep 2:Create ...
Hi all,I could use some help with what I'm trying to accomplish. I'm trying to create an alert message when the disposition is set to cancelled. Ideally I would like to have the alert message show onChange but I would like a cancel option on the aler...
Hi all,I think I am making this way more complicated than it is. What I need to have happen is I have an attachment and once a month, I need to email a DL with that attachment. I have it all set up where an event kicks off on the beginning of the mon...
Hi All,Is there any possibility to show info message in different table?For eg: i have written a business rule in table A. In that BR am querying data from table B. If my query condition gets satisfied, i need to show an info message in table B. (U...
Hi there,could anyone tell me where to find all the available background icons that I can use in the field styles? I thought they are in the db_image table ... but does not look like they are used for the styles?!Thank you!
I have tried to upload the video in .mov/.avi format and once uploaded it is showing "this plug-in is not supported". I have installed the quick time player too but no go. How to make the video content playable so that we have to make it play in SP.
Hi,I have a requirement to have comments and work notes copied from items to task and vice-versa, so I have created 2 business rules to do this (as below) - the issue is that i get duplicate entires (eg a work note added to the item is copied to the ...
Hi,Do you typically create the design document before development or after?Regards,Tom
Hi,I am working with an application where two tables are related in m2m relationship. When I am calling the related list of the m2m relation in the form as an admin I can see the New and Edit Button. But the buttons in the related lists are not visib...
After reading all the threads related to auto populate the value of a field on catalog form, I still have some issue is getting this done. I have variable which is referenced on user table on a catalog form. If a user is selected in that field, i hav...
I have a custom page within service portal. It is a view where all non - itil users can see any task that they have open. These records were queried from the task table. The business requested to have an icon that they can hover over and see the task...
