I'm dealing with a very strange issue I've never seen before. We have a custom table where you can save a form as a "Draft" (current status = draft). Several fields are required to be filled out before you can even save it as a draft. However, we've ...
Maybe someone can help me out there. I am currently working on a catalog item that needs to send an approval if any user inside a members list-collector box belongs to the CORP or ASSET department. Otherwise, not approval is needed. To achieve that, ...
If there's a custom integration that you're interested in, please post a comment below to see if anyone else has done it (or is similarly interested).Before you post, you probably want to check the List of Available Integrations(I'll make updates as ...
Hi All, Widget -- > myHR KB Article Page Server Code snippet t.text = new global.KBViewModel().getArticleContentBySysId(articleGR.getUniqueValue()); Script Include : KBViewModel --- > overriding the KBViewModelSNC getArticleContentBySysId : functi...
I have a following Script Step where I am getting Approval group's sys_ids (ie. 3 sys_ids) After this I would like to use this approvalGroup object where the sys_id's are store in Ask for Approval Action....but it takes only reference fields, so ...
Hi Team , I need to set the default assignee which is populated in group need to set in assigned to filed in task. Thanks in advanced.
Does anybody know what, if any, the inbound REST api rate limit is for Service now instances? I've seen many comments about how to implement rate limits per user. If the rate limit is not implemented, what are the risks/performance impacts to the i...
Hello I'm looking for the below Hover over configuration/feature in Agent Workspace. The 'State' field which has 'Work In Progress' can be visible as hover over text. However, I'm unable to find the configuration behind this feature in the instance...
Hi,Is it possible to edit the views that appear when you click the printer friendly button? I'd like to remove the related lists from the Incident record print view if that can be done.Thanks, JiM
Hi Team,I would like to have a video posted on the front end of the service portal. So when a user logs in, the video should be playing on the side of the service portal. I know that we can create a widget for this but i have zero idea on how to do i...
Hi guys,I have created a Database View on a table (itself table), and I need to view itself column.How Can I associate alias name on column?It's possible?Thanks,
We are trying to create a record producer wherein 1 variable in the form is a list collector. Now when the user submits the form it will should be able to parse the values entered on the variable (list collector) and do the following:1) Set the first...
Hi All, I have created a Icon Link "Test List" in Service Portal home page. Now i need to make it visible only for specific group(ex. Hardware). How can we do that. Below is the sceen shot for your reference.
Hello everyone, I have a flow where i execute several actions, the output form the action looks like this: Output setup of vm-dcom-setup: My if statement in the flow, says "If output doesnt contain failure=0" create a catalog task When the testi...
Dear all, I have date field on catalog item form which I want to query with existing date. For that I tried like below- var a = new GlideRecord('sc_req_item'); a.addQuery('cat_item.variables.date_variable',gs.now()); a.query(); I'm not able to th...
