I want to filter incidents from the incidents using the Table API that have been updated for a certain duration on time. I understand that the 'sys_updated_on' field would be used but how can I apply the filter on that field?
I created almost 50 form Views and "View Rules" for Case table in accordance with the short_description field value.However, I would like to make them slightly different between the standard platform and service portal.I think another 50 Views and "V...
I have a form with 3 field: Tower, Name and fatherID Example: Record with sys_id = 001 : {Tower = Quality; Name = A; fatherID = 001} Record with sys_id = 002 : {Tower = Quality; Name = AB; fatherID = 001} Record with sys_id = 003 : {Tower = Qua...
Hi Forum, Have a requirement from client asking to limit the fields sent via OOB rest API calls. I heard that integrations are querying multiple tables and since they have been exposed they are able to get all the fields in the responses. Firstly, I ...
Hello everyone, I know that the process flow formatters are not supported in Agent workspace, but has anyone managed to create something like it? I have never created custom components for workspace. Thanks a lot
hi i have one text field on service catalog item on which i have to do two validations:- 1. only accept ip address in their correct format 2. if more than 1 it should automatically insert comma for eg. ip address1, ip adddress 2 and it should only a...
Hi, I want to hide add info message or hide a field into incident form. Use case is this : When we are opening (existing record open into the tab) then those field (for every time) msg or field will appear, apparently if user refresh the page via Bro...
When we move the catalog task to close the server then the CI operational status should be Non-Operational in cmdb_ci table. Please suggest how to achieve this using run script in Workflow. This is the script we are using. Please correct where we are...
Hello Experts, I have a requirement that When Servers CIs are retired other CIs discovered from the Server are not retired. SQL Server instances and DNS names are two examples. How can I achieve that with BR? Thanks, Rocky.
I want to automatically set the choices of a certain field subject to Incident's Assignment Group.I added two fields as a preparation for the script. TestColumn name : u_testTable : sys_user_groupType : StringChoice value: jacamssysop ManagementColum...
Hi,all When I run the following code, I get this error in the sys_log.Why is this error output?Also, what do I need to fix in the code?I checked the community for a similar question in the past, but could not solve it. Similar questions that have bee...
Hi, Are there any events that cover a specific field changing? much like onChange? This is for the Record Tabs component. I had a look around but couldn't see how it could be done. Cheers Ben
Hi All, I am having a choice field in a table. By using lookup record in flow designer I am getting the values of the recordd.But in if condition If I am dragging the choice type field in condition value,it is getting choice text label instead of ...
Dear Experts, How to hide the "Empty" variable from stack display. Thanks Thank you
we have 5 records in table A based on these records we need to grab some details from this record and create another contract record (via schedule job ) can someone help me with the code Table A record contains: Short description , user ID , Star...
