Hi,I have written some Validation to the Date Field , i.e, The Date field should be filled by default on "Onload" with some specific Date.Everything is working fine except the Date Format. OnLoad the Date format is "YYYY_MM_DD" but on selection of ...
I have a UI action that is a Client side and Server Side. I already have an onClick defined for the UI action. However, my user's want a confirmation box to popup asking if they are sure they want to complete the action. Does anyone know how I ...
Hi ,I have 2 field and it has dependency . script belowfunction onChange(control, oldValue, newValue, isLoading) {if (isLoading || newValue == '') {g_form.clearOptions('Sample2');g_form.clearValue('Sample2'); } var ostype = g_form.getValue('o...
Hello Community, I've been troubleshooting this problem for a bit now and I've come up with nothing so I'll see if anyone here has any suggestions on how to fix this problem. I have an LDAP import that runs once a day and the purpose of this ...
Do anyone know from where below message comes :Unable to locate sc_task <sys_id> for inbound email processingIt is coming when one user replies to received email. And he belongs to child domain while ticket is in parent domain.I have to use NoqueryDo...
I've seen the Credentials WIKI, but it seems more geared toward Orchestration username / passwords.I'm looking for a better place to store username / passwords for websites that are being accessed using the REST API, and then how to access them in a ...
Hi,I want to make my fields visible on form depending a variable "Disponent" whose type is "list".Reference to this fields are three fields PM, MM, PP. Depending on them I have three fields on form PM users, MM users, PP users which should be display...
Hi,This is related to facilities module..When I submit the request from facilities request form a task is generating for that request. But the problem is the task state is in "Draft" and I need to change this to "Pending Assignment" by default. Like ...
Hi, We have a custom application and set up an inbound email action. All New emails that are being sent out to their 4 mailbox creates ticket. So far it works. But the problem is if the user directly Servicenow, let say "company.service-now.com". It ...
Hi All,I am new to SNMP discovery and Would like to know What credentials are required to discover the SNMP Device ,if SNMP community string is not working?Appreciate , if any one would provide the answer.
Hi SNC,I am wondering why some Related Lists do not appear when we access the form through Service Portal's Form Widget. Additionally, why do sometimes the name of the Related List appear different from the original one on the back-end form?For insta...
I'm a fan of making visually pleasing, useful applications and elements within ServiceNow. For a bit of a project, I've created what I'm calling 'Cards' for ServiceNow and in this example have produced a visual, interactive and fast (i.e. instant) ...
Hi,Here's a scenario:A calculated true/false field on incident table with a simple code (Category empty(function calculatedFieldValue(current) { return current.getValue('category') == '' || current.getValue('category') === null || current.getValu...
I just have a small problem in retrieving the returned value, i'm calling a business rule on change request form to retrieve the 'assigned_to' of the two change tasks. I'm able to fetch the value of the assigned_to but unable to return it. i have a s...
Need some assistance please with a catalog client script. My question is this: Do you have to have a variable 1:1 on the catalog and the record producer in order to pass the value through to the variable on the record producer? If not, how do I write...