Hello I have a flow that needs to set the list collector values to a list field in another table , When I use the dotwalk directly I cannot see the field populated in the flow, If I use the script it is throwing an error below. both the variable...
Hi everyone,I have a requirement where I have run a fix script to set the state of Risk records that has #closed tag. This table has an email notification set up which will be triggered if the record is closed. As this is an adhoc process, I need to ...
I thought others might find this helpful.Let's say you need to a business rule to set a Date/Time field with a specific time (midnight) in a specific time zone (Central).The problem is, any user (including the system administrator) might be running t...
Hi, New to SeviceNow and trying to figure Catalog Client Scripts to validate and show an error on a form it is not working as expected. If I use two sets of criteria such as length of the newValue in the field and a specific country from a select bo...
Hi - I'm adding a new required field "Incident Commander" to the "Promote Major Incident" ui page (mim_workbench_promote). I've got the reference field added and working fine in the html, saving the page results in the data being saved just fine, et...
Currently, all the agent chat requests are coming up in Inbox module under Agent workspace. Is there a way for agent chats to popup as desktop notifications as well for service desk agents?
Hi there, i have the following script include: and i have the following client script: What i want is that if my script include return empty the client script abort and if its not empty the client script let the user submit the form. right ...
Hi guys how can we add the current user's name to the "How Can We Help?" message on the main SP page? Please refer to attached screenshot. Thanks - Regina
Within this list collector, I am attempting to have this script include return a value for the field but I am unsure if the value that I am passing into the function (current.sys_id) is being sent over. Default Value: javascript: new announcement...
Hi, I'm trying to add scripting to a report that I am creating, but I'm having some trouble and can't figure out how to do this. What I'm trying to achieve is the following: I want to show incidents that have not been updated within the last 24 hours...
Is there a way to find out which dashboards are using a particular report? We want to clone a report and make a new version. We need to know which dashboards are using the original report so that we could edit those dashboards and make them point t...
I'm able to create a Change ticket using rest api,, after that I want to add more Ci's to affected Ci's part using Rest Api,, I have gone through many posts,, they have suggested to use task_ci but im not able to figure out how to accomplish my work ...
Hi,I want to get the incident work notes from api, I have been added some work notes as follow:And trying to get the ticket from api (GET request to https://XXXX.service-now.com/api/now/table/incident/SYSID)And the "work_note" is empty, so how can I ...
Seems like pretty basic functionality, but I can find documentation only on how to do almost anything with a reference field/icon, EXCEPT remove the icon.What I have is a "choice" field that's actually a reference field because it's pulling choices f...
Hi Experts , I have one scripted rest api with post call . its not working as expected . could you please guide me with way to debug it? Any pointers will be helpfull. Regards, Raju
