Hi Community, I have requirement where I would like to update incidents via email by responding to email notification.When I respond to email which has a ticket number in the subject system should take following action: Add email body to additional ...
please help me to display the select box values based on another select box in a catalog item form. For example I want to write catalog client script of type onchange because when I select Neurologist in select box so available doctors should be thos...
How Can we merge two tables in ServiceNow ?
Unable to assign snc_internal role to user, snc_internal role not available in roles table.I want to manually assign this role to user, Please tell me how can I assign this role to user.
Dear Group Members, On the knowledge article form we have some fields, if we can select one field remaining filed will be auto populated. for example if we select Knowledge Owner group then knowledge owner will be auto populated. That functionality w...
Does anyone know where I can change the default email address used to send an Email out from an HR ticket?I tried looking everywhere and the closest I got was probably the HR_email_client Template. You can't see what email it is being used to send ou...
I'd like to capture scoped application in an update set to move it a different Instance and found this article which looks straight forward. Is there anything that needs to be taken care of in particular , also this would only COPY existing applicati...
Hello Community, Can anyone help us one rela time senario by using session variables in service now. It would be helpful if any one provide code with one realtime example. Thanks, Nagesh
I'm failing to launch a flow from a Run Script activity. My goal is to use this Run Script action (in a Workflow) to launch the Flow, so that the Flow can do what it does. Run Script action: try { var inputs = {}; inputs['table_name'] = 'sc_r...
Hi team, i am trying to assign attachment sys_id in to a string field, in "insert business rule on signature_image" table. I am getting @@@@@1 , @@@@@2 , logs only, i am getting sys_id of the attachment in @@@@@2 log, but not updating in to that fiel...
Hi, We have list of users in the CR form. We would attach an excel file with the list of Users in the first column. The requirement is to copy all the users in the attached file to the u_user column which is a list field. I am writing the below code...
I am trying to restrict closing a RITM or REQ manually unless you have the role of admin because we have users that will close them and leave tasks in an open state. Any thought?
I have a catalog item and I have 1 variable that I'd like to use in 2 different orders (areas) on the catalog item. Is this possible? I tried using a UI policy but that did not work.
Hello, We are in the process of upgrading from Paris to Rome. Is that a way to block all users from accessing the system except Admin role? Thanks
