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Resolved! Target of performance measurement

Hi.ALL.When measuring the performance during job schedule execution, what are the candidates for performance measurement in the ServiceNow instance other than the processing time?The job schedule to be executed is a script that imports a CSV file int...

Yuki21 by Tera Expert
  • 1345 Views
  • 4 replies
  • 0 helpfuls

Resolved! Hide variable of variable set

I want to hide the variables in the variable set when the form is opened.I want to hide the 'カテゴリ'.How can I do this?

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miyu by Tera Guru
  • 2441 Views
  • 3 replies
  • 0 helpfuls

Resolved! Visibility of certain domain

Hi all, Our company is running a domain separated instance and I have request for this particular customer that he can only view certain domain. E.g. I have MSP/Domain A, MSP/Domain B and MSP/Domain C but he is only allowed to switch between MSP/Doma...

deMooNz by Tera Contributor
  • 1328 Views
  • 1 replies
  • 1 helpfuls

Resolved! What does (xxxx > -1) mean in a script?

Hi There, What does the "-1" mean in JavaScript? I have tried google but not getting much information back on it. Here is a code snippet (example) if(modDesc.indexOf("/knowledgebase.do?uri=kb_view.do?sys_kb_id") > -1){ modDesc = modDesc.split('/kno...

User657785 by Tera Contributor
  • 1916 Views
  • 5 replies
  • 0 helpfuls

Transfer dashboard to productive instance with upate set

Hello Community: My goal is to transfer a dashboard from a development instance to a production instance through update set. I was following this tutorial: https://docs.servicenow.com/bundle/rome-now-intelligence/page/use/performance-analytics/task/t...

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Alessa by Mega Guru
  • 749 Views
  • 1 replies
  • 1 helpfuls

Enable the "Add to Update Set" link

Hello dear community, I need help:I am trying to use update set for dashboards.I found a tutorial (https://community.servicenow.com/community?id=community_blog&sys_id=3d2fb54ddba49010d82ffb24399619ff) that indicates that: 1. I must create a "Local Up...

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Alessa by Mega Guru
  • 10652 Views
  • 4 replies
  • 6 helpfuls

Resolved! What does instance refresh do?

Hello,  in the menu for managing the PDI, there is an item that is not explained in the guide: What does this item do? Guide content screenshot:

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Joel L by ServiceNow Employee
  • 7413 Views
  • 4 replies
  • 8 helpfuls

dynamically change related list line color

I'm trying to dynamically updated a related list line graphically (bolding text, background color, text color, icon in display value etc.) based on a field value for the entry.   I know with g_form you can grab a label of a field and style it, but I'...

Yvan1 by Tera Contributor
  • 1633 Views
  • 5 replies
  • 0 helpfuls

Create a new task for each line in Multi Line text

Hi All, Hopefully someone can help: I have a multi line text variable on a catalog item that is workflow driven. The end user enters data which contains a date and email address for multiple employees, each employee is separated by a new line, and ea...

MattKing by Tera Contributor
  • 1556 Views
  • 3 replies
  • 1 helpfuls