Hello, For learning purposes, I'm trying to update state from "Work in Progress" to "Open" state in sc_quest table. Here is the code, but it doesn't seem to be working. It can update to other state, but not Open state. Any advise would be appreciate...
I have a custom deal table with a bunch of records with fields that will revert back to the original value after trying to update the field. As far as I can tell records created before I created a business rule that creates a customer project and imp...
I am looking a way to get the argument for the URL in the Link type of the custom module inside an application I am looking in the direction of the UI pages and there connection's in the module I have added an example snap of where I am facing this i...
I have the following script that I'm using for a Flow Action. I include the Background Script (with black screen) and the Script for the action, and the Results of the encoded query directly on the sys_journal_field table. In Scripts background, it...
Our team has a widget that broadcasts a number of data points and arrays stored in an object: var obj = { catSelected: c.selected.cat_active, catName: c.selected.hro_category_name, catAppArr: c.selected.hro_category_apps, catDesc: c.selected....
Hi, I am trying to attach the attachments through inbound action when a email is being sent as reply containing attachment. This reply mail is response for the mail servicenow initially sent. I checked the mail logs and it is showing "inbound action ...
Hi, I am having Trigger Id field which is of type documentId which is referencing incident table record. So from notification fields can we achieve this? I tried Dear ${trigger_id.caller_id.getDisplayValue()}, but it is not displaying anything ...
New to ServiceNow, please go easy on me I have a delete method AirWatch rest message that is being executed as a workflow activity. The API developer documentation for the AirWatch API states: Delete DeviceFunctionality – Deletes the device informat...
Hi All, when end user type a catalog item in the service portal ,its displaying the item in the search result but when they clicked the item ,its displaying the error saying that 'You are either not authorized or record is not valid.'It's hap...
Hello together We have a UI Action in the Incident, through which a CI Owner can be informed about the Incident. Subsequently, a business rule is triggered which sends the incident as a PDF to the stored CI owner. Everything works fine, but now we...
Is it possible to measure the approximate size of one record in a table by the following method? <Measurement method> Check the difference between the Primary DB size (MB) of the Application Usage Overview before and after adding the record to the t...
I have two tables in my app-Table A and Table B. Table A is an user table ,where user can put their data and also update that in future. The fields are - Account name, Input days and Onsite/offshore. Table B is a read-only table and not seen by the u...
Trying to add a UI macro on incident table that will, when you push related button, add an instance to a related list. This works fine but in lists with incidents I get an error where an invisible square is placed above the list making it impossible ...
Hi, I'm not able to use the api "https://instance.servicenow.com/api/sn_km_api/knowledge/articles",when I'm trying to access api through postman getting error like "requested URI does not represent any resource". Please help to solve this. I'm us...
Hi I have a requirement to capture and stamp all the previous "To" and "cc" email addresses in the email body when someone is using Reply all and Forward button. Currently, it only stamps the from email address as below, we need to include all the em...
