Hi, I have resolution notes(closed_notes) and additional comments (comments) which is a journal field on incident form, and both are mandatory during resolving a incident. Now, I want resolution notes to be copied to additional comments, when resolv...
Hi,I would like to retrieve list of incidents with this conditions:(assignment_group=IT Securities AND state IN 'New, In progress') OR number IN 001,002when I'm using sysparm_query param everything works ok:.../api/now/table/incident?sysparm_query=as...
Could someone please provide suggestions on how to add additional approvers on Service Request, RITM level? Thank you
Hi Guys, Just for security concerns i wanted to know which mechanism or algorithm names are using for Password(1 way encrypted and 2 way encrypted). Could anyone please tell us the algorithm names used for Password(1 way encrypted and 2 way encrypted...
I have a list collector variable named "supplier". I want to accomplish 2 things... 1) Make the list collector buckets smaller. 2) Have preselected options. I have managed to obtain pre-selected values due to preiously filled variable values, howev...
Heya, wondering if anyone has come across this before? If I set allow_references=true on a field with the type "Field Name", it seems to force that field to be mandatory on the Form: Weirdly, in such a way that it looks like there is a value, even i...
The Wiki mentions that the ServiceNow default service catalog pricing model can be extended should a need be. However it does not provide much information on how this can be done. In the community there have been questions about that every once in a ...
Hi,The background image is getting compressed in the the service portal.Earlier it was showing properly but it is we are getting compressed image.Earlier the imageImage now we are getting now:Could some please help me here.
Hi All,I am new to servicenow. I have field on form of type String and I want to validate it for only characters .Please someone help me to achieve this.Thanks in advance.Chinnu
Hello Community, Any reason why current.operation() would always be null in an email notification script? As I understand it, .operation() is a GlideRecord method. In the email script, current returns a GlideRecord of the current record. What...
I read (in full) Show/Hide Form Section by Name - ServiceNow Guru So... when using g_form.setSectionDisplay(), where do you define the section name????What field on the sys_ui_section will go in the first parameter of g_form.setSectionDisplay() ???I ...
Hi Everyone,I am creating an scheduled email and I noticed that when the report is sent out via email, the PDF has the following:Report TitleRun Date and TimeRun ByTable NameQuery ConditionSort OrderI would like to remove Tablename and the Query Cond...
Hi, I want that if incident has an attachment attached the field should show as true, otherwise false. I am new to servicenow and not good at coding but I have written the following before business rule code on incident table. Please also let me know...
When someone replies to a ServiceNow-generated email, most inbound actions are set up to add the reply as a comment or work note to the ticket (e.g., incident) that includes the entire email body of the reply. This quickly grows the size of the email...
Trying to strip the last character of this string in flow designer 1593196951393.661cda55-c732-4317> Can this be done in flow designer?
