How to retain the input data in html of Service Portal ?
Hi All, I have a service portal widget where I want to maintain the data which user has inserted in html . Is there any way like local storage in service portal. Thanks, Prachi
Forum Posts
Reference Qualifier or Filter for Glide List Using UI macro
macro macro Hi All, Using catalog variable 'Macro with label' I have created Glide List as per script: <?xml version="1.0" encoding="utf-8" ?><j:jelly trim="true" xmlns:j="jelly:core" xmlns:g="glide" xmlns:j2="null" xmlns:g2="null"> <j:set var="jva...
How to import bulk records to incident table from external system using import set API
Hello Community, We have external system and we are looking the way to synch bulk records from external system to service now using import set API. Can anyone help us with high level so that we can implement the logic. Thanks, Nagesh
Resolved! Business Rule - IF condition checking for ZERO triggering on <empty>?
Good morning community, Trying to track down unexpected results from a change that went in and hoping for a sanity check. We have a business rule that checks for a value of 0 on three fields (insert and update), and if correct, will set an IGNORE fla...
Resolved! 1. Lockout users after 5 failed attempts not working as expected
I have a request to do: Lockout users after 5 failed attemptsUnlock user after 30 minutesReset failed attempts after 5 minutes. 1 and 2 should be out of box I think using script action: SNC User Lockout Check with Auto Unlock (see script below) I se...
Hide submit button on client script
Hi. How can i hide the submit button with a client script? I use: this,jQuery('button').hide(); But it hides all buttons and it is a problem in my form, i need hide only submit button Thanks and greetings
Multiline style for a single line string field.
I have created a string field with field length = 10 chars. ('SAP ID' field in the screenshot below). Its being shown as multiline field on the form. But I was expecting it to be a single line style. I tried 1 column layout, then I tried cache flush ...
Creating User Account in AD From A Workflow
We're looking to automate user creation in Active Directory, with more values than the OOB activity (flow designer, Microsoft AD spoke) allows. No problem, copied and edited the action and the underlying PowerShell script to match. Done and done. But...
Schedule Job to run on Dynamic Date Introduced
Hey guys, My request sounds like this: User introduce Date in a catalog item and based on the date entered, a job is scheduled to run on that specific date. Basically, schedule a job on a dynamic date from script as I want to trigger it from a custom...
Resolved! Business rule to show error message on the REQ form
Hi all, I want to display error message on top of the REQ form when any users who are not part of the specific assignment groups opens a specific REQ record. I am thinking of using Business rule with when to display but it is displaying message for a...
Resolved! Jelly While Tag - how we can set a Value for a Button and use it in the Clientscript
If i use this: <g:evaluate var="jvar_myvar" jelly="true" object="true"> var inc = new GlideRecord('incident'); inc.setLimit('5'); inc.addQuery('active' , 'true'); inc.query(); inc; </g:evaluate> <j:while test="${jvar_myvar.next()}"> <button>${jva...
Order By in Look up Select Box Reference Qualifier not working
I have a Lookup select Box. I applied ORDERBY in reference qualifier. But its not working. Below is the text from ref qualifier. What am I missing? javascript:"persona=" + current.variables.persona.getDisplayValue()+"^device_type="+current.variables....
How to call a field name dynamically in business rule
Hi,My requirement is to make a field unique and populate a message in business rule dynamically.Currently I have written the uniqueness check script in script include and calling that script in business rule. For example: There is a field "name" and ...
Resolved! integration getting gS\" is not defined while creating the REST - Create user in IAM - POST method
i am working on integration and while creating REST - Create user in IAM - POST method i am getting this error , please help me to fix this . the code is stopped running after line number 15, script has been attached. //OIM Manager ID and Location va...
Resolved! Multi group approvals in workflow tasks
Hi All, I am trying to create a workflow with: 1. If price is between 10 to 20 send approval to group1. 2. If price is between 20 to 30 send approval to group1, if group1 approves then send approval to group2. I tried using if conditions and approve ...
