Hi everyone I have the following scenario: Tasks are created in a workflow and should be worked on by users who speak different languages. I need to translate the content of the short_description field into the different languages. I tried using Tran...
Hi Community,The ServiceNow Product documentation for the update function in a GlideRecord is as follows:As far as I can tell, the reason parameter doesn't seem to do anything despite the documentation.When I open up the audit history for an update w...
Asking the community for assistance on this one. For this integration to a 3rd party provider of computer equipment, I need to structure anoutbound POST REST message using nested objects and arrays (see the required JSON structure below). I've begun...
I recently upgraded my instance to Istanbul. After doing that the sensor script I had in my SOAPMessage Activity suddenly stopped working. The error message I receive is org.mozilla.javascript.WrappedException:Wrapped ReferenceError "XMLDocument"...
Hello,I am having trouble understanding how to use the gs.monthsAgoStart() I am just trying to find the date 3 months from today.var newTime = new GlideDateTime(); var startTime = gs.monthsAgoStart(3);Not sure where I am supposed to put my newTi...
I have been reading about 'GlideSysAttachment.getBytes()', but it started to confuse me. As far as I understand it should be called like this:var sa = new GlideSysAttachment();var bytes = sa.getBytes(attachment.getValue("table_name"), attachment.getV...
Everyone,I have seem the script to convert a certain date/time to a prefered timezone using "Packages.java.util.TimeZone.getTimeZone". It works well in the 'global' scope but not in customized applications.Questions:Is there an equivalent Glide class...
HelloI trying to keep this simple and align with ServiceNow OOTB features. Currently in ServiceNow on an Incident Record there is Category (string) and Subcategory (reference) fields. I am creating a Service Portal/Catalog form request to get End...
I think I have gone off my rocker again. I'm trying to do a search and replace when work notes changes and what I get is thisUser EntersHi there replace this.System adds to the work notesHi there replace {DELETED}.Hi there replace this.So how do I ...
Hello all!What I am ultimately trying to do is utilize the Approval User functionality in the workflow. The issue that I am having is that I can't get the specific variables I want to appear on the approval email. The variables that I want to appear ...
Hi everyone,I have a requirement where i want to hide the domain or say any particular field for the itil user in the list view.i want in case of itil user,in personalizing list column slush bucket, the domain field should not be present or greyed ...
Hi All,I am trying to use an existing field [Business Analyst] in the 'Story' [rm_story] table to the Defect [rm_defect] table. But within the 'rm_defect' table form layout 'business analyst' field is not available in the form layout. I have check th...
We are using UI Pages or specifically the XML definitions and we have one customer instance where the "&" fails while in all others, including during app certification it worked flawless.The problem is with this line that creates a URLmyPage="/?C...
Interested in what's the best practices when using version control and having multiple developers, but only one/two instances:Is working out of a personal development environment frowned upon?If we can only work out of one instance or two instances, ...
I have a script which requires to trigger specific UI action. How can I do this?I see on the wiki page which say action name "Defines a name to use when referencing the UI action in scripts".