Hi, we have three catalog items under a "parent" category on the Service Catalog. Unlike the variables within the catalog item, there is no "order" column for the catalog items itself. Strangely the items are in a different order on our dev instance ...
Hello, I have a service portal widget that contains a select box with populated values. I have an 'update' button that should take the value that is currently in the select box and pass that to the server script that has a function that will update t...
When setting the target path of an export set, the root of the file path is the "export" folder of the MID server software hierarchy. For example, D:\ServiceNow\prod_midserver\export.What solutions do you employ for directly telling an export set to ...
Hi all, Is it possible to have multiple onClick functions in a UI action? E.g: resolveIncident(); copyAttachments()
Before I go out scripting, I was wondering if there was a simple way to do the following. I want to send out reports on a regular interval, that contain a summary of the incidents logged by a certain user. Every time the user should receive a pdf wit...
Hi All,I am looking for a way to grant access to a particular group for reporting. I used the "Share" option on the report settings but the group are still not able to search or view reports. Please help!Thanks!
I have used below code to convert the date format but didn't worked. var gr = '09/27/2023'; var gd = new GlideDate(); gd.setValue(gr); gs.info(gd.getByFormat("MM-dd-yyyy")); But Getting below error in background script: "Unparseable date: "09/27/2...
We have a batch update set containing 3 child records. This has been migrated from Dev to Test. We now have an additional update set in Dev that we want to put in the release. I have made the new update set a child of the parent in Dev. I have then t...
The email should be sent one day after the initial approval email and then again at day 2 and day 3, if the approver has not approved. I have done the following: 1. I created an Event Registry against the sysapproval_approver table. 2. I have create...
Hi ServiceNow Community Developers, I am using a name value par field for the first time and I am trying to populate the name and value using the script that ServiceNow provided as an example here https://docs.servicenow.com/bundle/paris-platform-adm...
I want a Client Script that will detect if a Work Note has been entered for the record. Once data is entered in the Work Note, SN moves the data to the Activities Log, so the Work Notes field is empty. But the Activity Log contains all kinds of dat...
How can I add distribution groups to this notification?
Hi, I'm trying to use the ui macro process_flow in conjonction with the global business rule tablenamexxx_processflowlist in my scoped application in order to hide some stages on condition of the flow formatter. Like in the Demand Management form. I...
I am creating an ATF Test to test an Incident from start to finish - from submission on our Service Portal to work completion/closure in ServiceNow. I have the Service Portal submission piece working just fine, but have run into some issues trying t...
Hello community, How can we send base64 encoded file using Attachment API? I have used binary present in Body using POSTMAN and REST API Explorer by selecting a file. it worked fine. But we need to achieve it by sending a base64 encode into the serv...
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