Hi, We are getting an output from the script include below which i need to set in the description field, can anyone please help how to remove the array brackets ["Database (256 x 229)","Server(564 x 376)", "Network(213 x 125)"] When i am settin...
Hello, I have tried creating a client script in ritm table so that variables in VEditor won't be read only, I used g_form.setVariablesReadOnly(false); and it only made some fields editable but not all, why is that?
Hi all, I am using current.xxx or current.getValue("xxx") in business rule for getting a reference field. The reference field was set to empty, however, I got a string "null" so that I cannot use some function to check if the field was empty, because...
Hello All, How to make a variable visible from a variable set for only one catalog item. The below checkbox is from a variable set called approval. So I want this to be visible for only one catalog item. Please help. Thanks, Priya.
I have created a Form Button UI Action called "Place On Hold". Below are the detailsName - Place On HoldTable - Requested Item [sc_req_item]Action name - sysverb_hold_and_stayActive = TrueShow insert - FalseShow Update - TrueClient - FalseForm Button...
We have a MID server setup for passing calls between our instance and that of one of our partners. Occasionally, due to some intermittent network issues, we get Bridge transactions failing with a "handshake timeout" error.I've been having a look at t...
It seems that they notification for the new assessments are sent based on the assessment tables instead of the incident table. How can I include the incident number, CI, and short description in the assessment notification when an incident is close...
I am trying to create a python script that does the following:Parse a CSV fileSend the CSV file to a remote server via REST APIThe code I have is working to parse the CSV file and convert it to a JSON object.However, when it imports to ServiceNow ser...
Hi Community I created a script include to calculate "real-time duration" taking advantage of GlideSchedule() to exclude weekend days and holidays. I used a typical workday schedule excluding holidays. I tried the code in a fix script and works. But ...
The Developer instance comes with 2 existing "chrome_header" UX Page Property records. Anyone have any additional examples? I want to get an idea of the potential options if I wanted to build a self-service portal out of UI Builder. Service Catalog B...
I'm trying to build a flow to update a set of records. I'm getting an error as soon as I try to set a field by script. I need to append " OLD" to the end of the existing broker code field value. This is my flow: The script is simple: var bc = fd_da...
------------------ EDIT ------------------ A lot has changed over the years. Be sure to check here first: https://developer.servicenow.com/dev.do#!/reference/api/quebec/server/sn_pdfgeneratorutils-namespace/CellBothAPI?navFilter=pdf Have also enjoyed...
We have received below error with LDAP transaction.can anybody pls help me to correct this.LDAP Server: Global LDAP URL: ldap://glbdirqr.global.us.shldcorp.com:389 failed scheduled connection test. ErrorCode: 40100. ErrorMessage: Did not get a respon...
Hi Team, Hopefully a simple one, but I can't figure out how to code this one. Currently when I press the 'Resolve' UI Action there is automation with a BR that ensures all Children records are updated and also closed. However - I would like a confir...
Hi all... I am getting the error org.mozilla.javascript.WrappedException: Wrapped org.mozilla.javascript.JavaScriptException: java.lang.NullPointerException (<refname>; line 51) in a "if" workflow script. You will see some gs.addInfoMessage entries, ...
