Hi All, In the change task there are fields named Planned Start Date and Planned End Date. the default display value is like this: 2019-01-19 14:15:00 but the requirement is like they need to see : 2019-01-19 14:15:00 CST. Is it possible to add the ...
I am creating a scheduled for records that are created 30 days ago and 14 days ago and then it triggers an event that sends out a notification but i can't get quite the right syntax any ideas? TIA I don't think this is right... var gr = new GlideRec...
Hi, the “????” (eye chars) in the following REST POST JSON payload is resulting in HTTP 500 failure. Is there anyway available to pass these characters?{ "sysparm_quantity": 1, "variables": { "AS_Support_var112": "Engineering Request", "M...
Good Morning! I have started developing an app for one of our departments to track some very specific types of inventory. It's not too complicated. Each row of data in the table contains a photo of the item being stored. I am creating a record pro...
Hello everyone, Does anyone know how to add a simple email address to a recipient list that is not sourced from a User (for example the external email address of a partner company)? As far as I can see the only options are to add internal users direc...
Hi All,In service portal, we have a widget called "Language Picker" that allows the user to switch between the Languages.But My need is to display the KB articles according to the switched LanguageFor example, if user selects 'Japanese' in Language P...
Hi All, How o add links in a showFieldMsg especially in Catalog Client Script? Please help me. Thanks in advance, SNOW
Hello! How can I click "Related Search Results" button on the Incident form with ATF? I need to click the button to have related search results section expanded, and then verify that "Preview" or "Attach" or "Order" buttons are present, and then clic...
Hello, I am running into an issue when trying to calculate the difference in days between two date fields on a record producer. I am using a catalog client script that calls a script include that uses a gs.dateDiff function. When a user picks a date ...
I am trying to create a button on the Service Portal Header Menu that will display contract records (ast_contract) opened by the logged in user. I am having problems filtering the records using the value form u_requested for. I also cannot get the ...
How to send latest attachments when added to the incident without sending the old one ?
In the ServicePortal View there is My Tickets menu on the upper bar. But it is visible only if a user has any open/resolved tickets. Once all tickets are closed that menu disappears and the user cannot see his/her historical tickets.Can we change a c...
Hi, I need to work with the Azure Blueprints APIs so I created the OAuth Profile to 3rd party Providers. I've setup the OAuth Provider to provide the grant_type=client_credentials and provided my client_id and client_secret. To access the Azure Bluep...
I have a Yes/No variable and I set "No" as the default value. It is not working...what I'm trying to do is a "work around since my UI policy isn't working either. I'll attach emails. The goal is to have "none" as de default value which works. BUT, si...
Hi, I had created an Inbound Email Action to create a request every time we receive an email with a certain keyword from one particular email address. I had later created a user account with this email address. Now this inbound email action is workin...
