Hello, Is it possible to integrate ServiceNow with WhatsApp? if Yes could you please advise how to achieve that as we need the way to integrate to create incident as well as we need to know how we can integrate to retrieve ticket details such as sta...
Hi everyone, I'm trying to make a simple widget that would display a modal window, with contents taken from a dot walked HTML type field. But it seems that the HTML tags get stripped away when it gets passed to the message key in spModal.open()'s fir...
Hello, I have created modal instance but I am having issue in resizing the height and width of popup. $scope.modalInstance = $uibModal.open({ templateUrl: 'Privacy_popup_onClick', scope: $scope, size: size, }); } i want to increase the height and ...
when i create an instance in servicenow instance it should create an instance in JIRA incidents.. can anyone help me out
Hi, I wonder if there is a way of Stopping/Canceling/Completing an SLA and Start another set of SLAs in script ? Any help and code snipped is appreciated. Regards Yusuf
Hey everyone, I have an Annotation message that pretty much just tells the user to use a related list after the record is created, but i'm trying to hide it on the form until AFTER it's created. Here's what I got so far: I made an HTML Annotation a...
When running an Incident Metric Report that shows re-resolved incidents (Resolved_By has been updated) in a bar graph, grouped by user, users are getting: "Security constraints prevent access to requested page"but only when they try to double-click t...
Hi Team, Is there any option to audit the logs of users who are performing rest apis calls (REST API Explorer). I am able to get the success response from rest api ( tried with Create an OAuth API endpoint for external clients and Configure an OIDC p...
Is it possible to remove attachments by using GlideSysAttachment? I'm looking for a function similar to GlideSysAttachment.copy(...), something like GlideSysAttachment.remove(...) or GlideSysAttachment.delete(...). If there is such a function where i...
I have a project to add additional comments from a SCTASK to the RITM and also add the additional comments from a RITM to all the SCTASKs under that RITM. I'm testing this on my personal dev instance.I have created these two business rules:Add Commen...
Hi Snow Enthusiasts, I believed this would be oob but not the case. The Case : After submitting a catalog item from the portal, user can navigate to 'My Requests' option in our portal and see a list of RITMs from where user would choose a certain i...
Hi All, How can I find the records having same data in two fields? For example, if Assigned To and Caller is having same user then I need that data show in the reports. Can I do this with filter condition?
I'm working on a record producer used in our Service Portal.onSubmit the Ticket form summary holds information from filled out variables - but not the variables in my multi-row variable set.I've checked that the setting 'Visible on summaries' are set...
I'm trying to push an update set from our build environment to our production environment. This update sets that I would like to do this with are small and tested in the build environment. I would like to have these update sets previewed and comm...
I want to create a script, to add\change a specific value to a string field on my Account form from another string field on a different table. On our Account form, we have a related list for Location (Account location). On the Account location form,...
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