This is the script for adding roles to the user, which I copied from wiki. Can anyone explain what is accumulated_roles here and why we convert this to string?var gr = new GlideRecord("sys_user");gr.query(); while(gr.next()) { if (gr.accumulated_r...
Hi, I have a requirement to allow users to add attachments from the existing incident record when using the email function. I have come across articles, which leverage before BR and attaches all the attachments to the email. I do not want that, In th...
Hello, we have one record producer named as "Report an Issue" , Upon selection of "category" in "report an issue" record producer pop up is coming to display that you are raising issue for "name of the service" service and have a user clickable optio...
Hi, I need a way to export multi row variable set data into Excel or CSV file. The MRVS is present in the Requested item table. Anyone have any idea about this functionality ? Thanks Aravinth
Hello All, I am trying to set background color as orange for caller_id field on incident table as below using the field style for VIP caller, but it is not showing on the form view. However, in list view it does show the orange color. Please refer be...
Hi All,I would like to get the Manager id of in-active user id. So, to get the "In-active" user using Glide Record, I am using following scriptvar gr = new GlideRecord('sys_user');gr.addQuery('sys_id', gs.getUserID());gr.query();it return a user data...
1.Quarter number2.Current numberDisplay Quarter number based on dateEx: Jan to march Between related dates Display Quarter -1April to June Between related dates Display Quarter -3 etc.Ex: now Current date: 2017-01-20 week: Quarter-1;now Cur...
Hi All,Is there a way to enable "Show Activity Stream" button on the form header for HR Case (sn_hr_core_case) table. This button is available on all the child tables of HR Case, but not visible on the parent table. Visibility of this button on child...
Hi, I have a requirement to insert/ update ci from the excel file into the cmdb relationship table [cmdb_rel_ci]. The excel file contains Application name [u_application_name] and EPRID [u_eprid]. Before inserting i have to check whether the field ca...
I have created a widget in service portal using the OOB widget "Data table from instance defination". Please find the filter which i have used for the same. However, when there is no matching records i Get this So, now i want that this widget to ...
Hi all, Is form views and list views are same ,and how to create list views explain me.
How can I restrict a date field from allowing to enter future date? Thank you, Sarah
Cannot install MID Server as the ServiceNow MID Installer requires administrator level privileges prompts even though I am trying to install it as an administrator. I also tried from elevated command prompt and still gives the same error.
Hi Team, on an incident form we have a UI action - create problem, when create a problem is used a problem will be created with an incident as a reference to it now we want to open the newly created problem in the next tab of the browser (one tab w...
I the Walk-up portal the first screen is to select a walk-up location. We only have 1 location and would like to default the location so the user will not have to select it. Or can I default the location and skip that screen altogether and go directl...
