Hi all. A customer has requested this.. On their self service form they want their users to be able to assign their own record to a team and an individual. To do this I need to recreate the relationship between Assignment group and Assigned to as it ...
Hi, We have multiple service portals that we have to link to from our main service portal page. We have the baseline breadcrumbs widget on most of our pages, however, when a user goes into one of the other service portals, when they click on Home in...
How can I reset my instance.I have got too many configurations, and I want to start fresh.I know I can create a new account on developer.servicenow.com but I was wondering if I can get it reset somehow.ThanksSumit
Hi Community, In standard change module, change manager is unable to edit the "Change request values" on click of the Modify template. We have checked on ACL and it has the "save_as_template" operation type but still no go. Accessed the Standard c...
I am looking for any advice on how to get past this issue. Function: workspace user opens form menu and selects UI action. The UI action calls a script include that builds a url and passes it back as the response. UI action script then opens the UR...
Hi,I have a requirement to write a scheduled job which runs every weekday. I have developed a catalog item which looks as follows: When I fill this catalog item, it automatically creates a Request, RITM and Catalog Task.So now, this catalog item shou...
Hi Community, ServiceNow introduced Update set batching in Jakarta. This is our experience so far: Usage At this stage, we have used it for Releases, where we create an empty Parent Update Set and relate Update Sets to be included in the releas...
Hi,I have timer field on my incident table but by default is running whenever i'm open the new form,but i want to Stop the timer field by default and it should run based on the other field (Ex : state field)Thanks
Hi Community gurus, Investigating ways to expired session user, I was wondering any reasons that a user who's logged in but not showing in 'Logged in users' list?The user can be seen in User Tokens list (sys_user_token_list.do)but not shows in the Lo...
Hi all - there is a field on a custom table in our instance that supports our Journal Entry process. The field is set to a max of 20 and type decimal but only allows entry of 14 digits. I've set the max length to 30 and 32 but with no effect. Is ther...
Hi All Need a small help to understand as to where should I apply "break" statement, so that within the mainfunction(), once if condition gets executed it breaks out entirely out of the mainfunction() Need to make sure it doesn't hamper the flow of t...
Good Afternoon, I have been working for the last day trying to figure out how to make a filter based on JavaScript for a report. Here is what I am trying to do. Search all CI's (cmdb_ci) table, and look for duplicate IP Addresses. I used a Mu...
I'm trying to make a form show up in the service portal for only certain users. I have used an Available For group, which has worked perfectly for one half of my requirements. The other half is to show up only for supervisors. In my case, all supervi...
Hi All, I am trying to post worknotes(additional_comments) on an incident using below in a python script. I have tried the same with Request Item and was able to do so. I have tried this with request item (sc_task) def postComments(sctaskID, notes)...
Hi All, Check boxes = 8 checkboxesLabel = 1 LabelContainer = 8 + 1 are inside a container I want to have these 8 options as below Can any one suggest me on doing this
