If I have script include MyClass wich clicent callable with method myFunction and if I pass 'sysparm_number' and 'sysparm_user', what is the code that I can put in background script to test? Appreciate it.
Hello All, I am looking for a way to nicely format an email notification. In particular when a note is added to an incident. At the moment we are just getting the journal entry and printing it on the notification: I would like to be able to separate...
Hello All, I am working in scoped application and have to convert duration field into days not in hours or minute. it is giving the duration in like. I wants to convert minutes or hours in Days only. I have tried using getDay or getDayPart/getNumeri...
Hi! I'm currently working on an instance that has been upgraded from Madrid to Paris and some reports are throwing this issue I found that in Paris instances this property manages the maximum records from a list report.glide.ui.report.list.publishe...
can anyone help me, how we pass multiple parameters in eventparam1. Thanks.Smitha
Hello,Is there a way to return a binary file as output from a scripted rest API?The file is returned from another endpoint.I want to achieve something similar to what GlideSysAttachment().getContentStream(sys_id) and response.getStreamWrite allow. In...
Hi Team, I have a requirement to get the IP address (remote_ip) from the Transaction Log Entry and display it to a field in User profile. I want to get this value from Transaction Log Entry - IP Address (remote_ip) and display it on IP address (u_...
Hi, I have a catalog client script that is calling a script include. However the variable is coming back as a sys_id, and I want it to come back as a display value. I have tried using .getDisplayValue() on the sys_id but it just shows up blank on the...
Attempting to retrieve a list of CI's but the second Glide query returns undefined, what am I missing? var appsArr = []; var gr2 = new GlideRecord('task_ci'); gr2.addQuery('task', current.sys_id); gr2.query(); while(gr2.next()){ appsArr.push(gr2....
Trying to figure out how to nest the container widgets in the Service Portal. In example below, I have a 3/9 container. Want the 3 to be a long sidebar. Then I want to nest containers in the 9 section so I can added HTML headers (or a custom widget) ...
Hi team, In incident form I am having a "category" field as reference type .So based an category the "subcategory 1" and "sub category 2" will select. But when I click the "category" value I am not able to see the "subcategory 1" and "sub category 2"...
Hi all, There is a sample coding which is from service now document. var attachment_sys_id = 'bacd7034dbeaa3403aff6a4948964f28';attachmentStream = new GlideSysAttachmentInputStream(attachment_sys_id); However, attachmentStream is just something like ...
Hello Community, I want integrate Concur, an expense management system with the ServiceNow. Did any one here work on this? If yes, please provide me the steps or the link to achieve this integration. Thanks in advance.
Hi All, I have a requirement where i need to download attachment from snow to local device using REST/SOAP.I found following link for the same and it is working absolutely fine. https://www.servicenowguru.com/scripting/download-attachments-zip-file/ ...
We have a Business Rule that creates an Incident from a New Call. When it runs, it gives the following error message, but continue to create the incident as expected: "Unique Key violation detected by database ((conn=999850) Duplicate entry '781b0810...
