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Defined Related List from multiple tables

Hello,I have the following setupOn Request Item, I have a field called "Completed by change"On Incident Table, I have a field called "Caused by Change"On Problem Table, I have two fields called "Resolved by change" and "Caused by change"Now I have tw...

pdom by Mega Expert
  • 6130 Views
  • 7 replies
  • 1 helpfuls

HighCharts in UI Pages

I have been working with Jay Ford to integrate HighCharts into some UI Pages.  I am a creator — Custom Dublin HighChart Chart Report - Jay FordRe: High Charts use  http://www.highcharts.com/demo/heatmap  I am currently using sample data just to get t...

Resolved! Default value not populating

I have a dropdown with yes,no, and none (dropdown with --none--).     I set the default value to No that is the same value in the choice list related list.   I go to the form and the value is --none--   ok so then i go to the choice list specificatio...

"Copy empty fields" Transform Map question

I am importing data from a spreadsheet and am looking to overwrite target records' vendor number fields with empty data if the corresponding vendor number field in the spreadsheet is also empty.I have checkmarked "Copy empty fields" as you would gues...

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MG Casey by Mega Sage
  • 4407 Views
  • 4 replies
  • 2 helpfuls

Resolved! Easier way to switch domains with a large list

I work in a domain-separated environment with a large (~800) number of possible domains, many of them nested in successive layers, to support multiple-tenancy. The challenge that I have is that, when needing to modify records from within a certain do...

Ticket numbers not getting generated in order

Hi,I have created a custom application, but the application numbers are not getting generated in order like the below mentioned screenshot.Here as we can see that the numbering is kind of odd numbers this is not in serial order.What may be the proble...

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sanvi by Tera Expert
  • 3591 Views
  • 11 replies
  • 3 helpfuls

Resolved! How can I make sys_user available to a custom application?

Hi. I am developing an application. Within the application I have a variable (type 'Lookup Select Box') accessing the table sys_user. It all works well in Global, but not in my custom application. The User Table is not visible. Extending the user tab...

Community Alums by Community Alums  
  • 5218 Views
  • 8 replies
  • 1 helpfuls

How to center align button in the form ?

Hi,I have created one form in service now.And changed button from submit to Sync.But button is left aligned.Is there any way to change the button alignment to center.Please find the below screen shot for UI view.I want to align button in center.Thank...

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vimal11592 by Tera Expert
  • 3918 Views
  • 2 replies
  • 1 helpfuls

Multiple Contains in Report Filter

Hi all, When creating reports, instead of using multiple 'or' fields:Is it possible to have these all in one field, separated by either commas or semi-colons?(For fields/conditions where the, 'Is one of', and you can just enter multiple lines is not ...

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adamrauh by Kilo Expert
  • 3466 Views
  • 1 replies
  • 1 helpfuls

Resolved! Increase Field size in Incident Form

I have requirement to increase the length of Location field in incident form as shown below. I have tried Field styles it didnt help.Is there a way to increase a field size in the form?

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Resolved! Email Notifications showing HTML contents as Text

One of our vendor does not have access to ServiceNow. So, we have included entire form variables in the email they receive.Created email notification like this,When I preview the notification, it shows a nice html layout.But vendor is seeing the noti...

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Community Alums by Community Alums  
  • 7385 Views
  • 10 replies
  • 5 helpfuls

Resolved! Want to call a System Property in a workflow

Hi there, I have created a system property : ab.provision.workflow, type : true/falseI want to put an 'if condition' in workflow to check if this system property's value is true and current requester is from some abc company then fire the next sc tas...

Jyoti36 by Mega Expert
  • 5655 Views
  • 9 replies
  • 2 helpfuls