Hi everybody, I have a problem with activating a flow (flow designer) when I enter the flow and activate it takes a while to process to finally get a message that it was activated, but the flow is still in draft and not active. Please support me by g...
I need to schedule an email notifications for Change request approval reminder fired 3 and 7 days before planned start date. I tried to use a workflow with sysapproval_group table but If I do I can't access planned start date from the change_request ...
How to Implement ServiceNow modules, can you please share steps.? Thanks Ram
Catalog life cycle? Please explain the process. Thanks Ram
Hi, I have a requirement where i need to send a notification as a reminder on last week of every quarter. Example: March 23 of 2020 for Q1 June 22 of 2020 for Q2 and so on. Can anyone please help me out how to acheive this ?
How do I get the sysid of the item about to be created through a Record Producer in a Catalog Client Script? To clarify, I am not looking in getting the sysid of the catalog item itself, but the record that will be produced once someone submits the r...
Hi All, Is there any way to show a loading indicator in the middle instead of a loading indicator (three dots) in the header when user is being redirected to a next page or content is still loading?
I added a video to "System UI> Videos" and want to create an item catalog with the video. How do I do so?
Hi, I wanted to compare two list fields(u_groups,u_approver_groups) and return the left out value and update the list field "u_approver_groups" with the left out value. Client Script function onLoad() { var requestedBy = g_form.getReference('cmdb_c...
When a user adds an item to the cart and changes the Requested for field, the Contact information (address) does not update.Also, the Requested for defaults to the last person the user selected. As you can see Chris Overpeck is logged in and had prev...
I created a onload catalog client script with the following script function onLoad() { spModal.open({ title: 'Test.', message: "ACknowledge before proceeding", size: "md", buttons: [ {label:'I Acknowledge', primary: true}, //...
I am working on a new catalog item that has some approvals in the workflow. One of the requirements is that if it is rejected for a specific reason the requestor is notified and asked to provide additional information. If it is rejected for a diffe...
The below data pill retrieves all the public comments from the record, can it be setup to only retrieve the latest comment?
Hello experts, I have a requirement where there is a default value for "Assignment group" field on Task table. This is already in place and there are different processes around it so that no RITM/REQ or task been missed. Now, I am working on HR proc...
We have a virtual agent setup for one of our service portals. When an incident is created it sets the source of that incident to "Virtual Agent". Is it possible to customize that based on the portal the agent was used in? We are adding additional por...
