Version: EurekaWorkflow: Change Notification, Change RequestI'm still refining my Change Request/Notification Workflows - moved all the code into Run Scripts or Script Includes out of the Business Rules. In the last bit of testing we ...
I have been working on a Change Calendar which has a filter at the top of the page:The filter at the top is based upon the following client script: var sp = $('schedule_page'); // display or hide the filter function displayScheduleFilter(record) ...
All,To start with, I'm not sure if this is right forum to post my question!I'm experimenting with Service NOW REST API and am stuck in a situation where I need to GET incidents created ON and/or AFTER a certain date. I'm not sure how to form the REST...
An SSO user was trying to login to ServiceNow (authenticated via our intranet, which is currently working), but once ServiceNow loaded they were redirected back to our intranet (this is our configured redirect page for unsuccessful logins).I found th...
Would actually address this question to those with experience in scripting/programming.There are cases when you want to skip to next looping iteration using continue; syntax in programming.What jelly script syntax do you use to do such approach?Examp...
Disclaimer . . . I am NOT a developer but need to perform some developer type tasks that I have no idea how to accomplish. I am currently configuring the Service Catalog for our Data Governance Office. I need to create a few business rules, but a...
To update incidents on reply emails, if the inc# or watermark is found on the email servicenow automatically updates the corresponding incident.But we have a third party email sender, and requiring to update the incident. The email has a unique ident...
This is happening in Catalog Items and in Reports. It is also happening in Dev, Test, and Prod which makes me believe it's something I did...but, I have no idea how.When I click on the magnifying glass to choose a cost center, I see the list of cost ...
I have a UI Macro called user_info that stores a bunch of g:evaluate scripts so that I can easily pull data from various tables:<g:evaluate var="jvar_dob">var hr = new GlideRecord('hr_profile'); hr.get('user', gs.getUserID()); hr.date_of_birth.ge...
I am using the following Business Rule Restrict Form Views by Role - ServiceNow Wiki to restrict users without the ITIL role, to globally be restricted to only views that are "ess".The issue is that it is not working...Looking through the script, the...
I have a form with a mix of fields, some are long strings on multiple rows. But some are short integers and strings (that come from references) that won't be more than 10 characters. Is there a way I can customize the lengths of the fields? All the f...
Hi,I have a requirement where i have to parse a huge amount of records from excel (approx 50,000). I have loaded the records in the staging table and created a transform map. I just want to know will there be any performance implications on the insta...
votefavoriteHello guys,I'm using xml web service for service-now to query on the incident records. I'm using java and apache Httpscomponents to make calls. Since I am having a large number of records, I want to filter those records based on the sys_u...
In job sheduler i have the following script. I'm querying users from custom table and checking whether they requested item with sys_id =d167ddab5109060018a2e46a281a7158, and if they do, then i want to get value they choose in one of the item variable...
I have a service Request that I would like to have auto-assigned based on a value from one of the variables. The variable is a reference field called "it_team" and it references the sys_user_group table. can I do this via the workflow, or do I have t...