Hi All, Hopefully someone can help: I have a multi line text variable on a catalog item that is workflow driven. The end user enters data which contains a date and email address for multiple employees, each employee is separated by a new line, and ea...
Hi, I have made changes to the existing workflow and deployed last week everything is fine but my manager wanted me to replace the new workflow to all the existing RITM's which are currently open. Can we do that?
Hi I have a requirement where I want to send notification for a change record. In the notification I want to display the Record Numbers in the Incidents Pending Change tab (where I can have maximum 3 records). I also want to display link, that will ...
Hi ,I have a requirement where in i have to add a "Show Caller Assets" icon next to Configuration Item that will display assets associated to the Caller (similar to the "Show Related Incidents" icon next to Caller field). Clicking on one of the ass...
Hello guys, In my client script, I'm trying to use a for to check that the fields are not empty. In this way, once one of these fields is empty, it must take an action. But my script is not working. What should I do? Thanks! var fields = ['category',...
Hello guys, That's possible to use g_form.showFieldMsg for multiple fields at the same time without having to repeat the script? For example, I need to display an error message in the following fields: Category, Configuration Item, Assignment Group a...
Unable to connect from Postman to Servicenow (Personal dev) via OAUTH2.0 with grant as 'authorization code'. Postman setup On clicking 'Get New Access Token' I do get a serviceNow login screen to authenticate where I am able to provide credential...
We have recently been upgraded to Rome. We have a scoped application for another internal company department. The App was built to segregate them from the global scope, and the ITS department from their application and its data (I work in the health...
I am building a filter for a group of tasks in a custom table called u_account_project_tasks. There is a field called "State" in this table that is an integer value with associated display values for the front-end to make it easier for the user to id...
In Approval user activity how to get all approvals mandatory in a workflow and until all approve or reject, it should wait and in 'Requested' state and once all of them approve then only it should be 'No longer required'. If the first person has ap...
Hi, I couldn't fine a solution for my requirement. I'm learning scripting. I want to copy a value from Request [sc_request] table to Catalog Task [sc_task] table. It should happen when the field in the Request table is either updated or inserted. I h...
Hi Experts, When deleting the old stockroom getting below error - Delete of <Stockroom name> not allowed because of a reference in record TO000010024 within the Transfer Order file. However Order "TO000010024" is already in Delivered state . Please...
In the Service Portal we have an attachment variable applied to one of our templates, and we would like to customize the variable to only allow PDFs. How can we do this for the attachment variable in a way that does not affect attachments globally?
Dear all, I created a catalog item to Create New or Update Existing record on the table name Company [core_company]. There are 3 variables: Create New or Update Existing - Multiple ChoiceCurrent Manufactory - reference to Company [core_company]New Ma...
Greetings! I have a solution that I am trying to develop and can't seem to figure out if it is able to be done or not. I have a custom UI page that I am developing for bulk adding of assets to a transfer order. On the UI page I have a slushbucket ...
