I am using the below REST API URL to get the list of Service names from ServiceNow. But this is returning non-service entries as well. Am I using the wrong URL? Please help.https://<baseurl>.service-now.com/api/now/table/sc_cat_item?sysparm_fields=na...
Hi all,I'm facing an issue while posting CSV directly to an Import set setting charset for special character handling. It is working fine if the CSV does not contain any special character. I've gone through the URL (http://wiki.servicenow.com/index.p...
So,I've been hijacking a few thread but I think I might end up better with a own thread for this specific case.I've been testing around with the Demo Service Portal(SP) that comes along with ServiceNow so I can build my own. My problem is this:We wan...
How to write a complex query�now,I have a query as follows。 select tbl.a, tbl b, tbl c from table tbl where 1=1 and (a.start_date >= '2015-04-01' and a.sta...
Hi All,I am trying to populate name field on another field through client script. But I want only first 3 characters to be auto-populated. Please share your thoughts on how to achieve this?Appreciate you Help!!Thank you,Jack
Hi All, I have a client who has been struggling with updating incidents via inbound email actions. According to the ServiceNow Wiki, a Reply inbound email action type should be created under the following conditions: The email contains one of the ...
Hi,Where i can find the code defined for knowledgeHelper.canContribute?I searched for all the script includes , but does not find the exact one .Thanks,Naveen
Hi! I'm practicing Data Lookup. I've been able to follow the process as it appears in Data Lookup and Record Matching Support - ServiceNow Wiki . When I get to the "Create Data Lookup Definition Record" section I am able to create the new Matcher Fie...
I have a really strange phenomenon involving import sets. This is on the Helsinki release. It seems that if I have two transform maps for the same import set, somehow the import set table produces a duplicate of all the data rows from the original im...
Hi team,What is difference between Record producer and Service Catalog ,explain with Examples?
Hi.We have change the comment field (additional comments) to act as HTML field. But now when I update incident the comment will be added to the activity log as a plain text with html tags in it.How can I change this so that the comment will also be d...
Hi,I am getting this error"java.io.IOException: SSH authentication failed, Failed to connect TCP"when i tried with scheduled import .i added both parameters and tried but its not working : mid.ssh.use_keyboard_interactive and mid.ssh.use_snc=trueI ...
Wondering if I can achieve a mandatory field value and make it required. Currently we use the Change Request interceptors with three questions. Normal Change, Standard Change, and Emergency Change. Currently if you select Emergency Change it op...
Hi all,I'm using a reference field to the user table for a 'name'. I need to fix the value so if an object in AD is deleted, the username value in the reference field is not removed. Anyone know how to achieve this?Thanks all!
Example : var ga= new GlideRecord("change_request"); ga.applyTemplate("Name of template") ; ga.insert(); I need a way to apply template with sys_id of template rather t...