Activity Stream Filtering
We have a requirement to filter out emails from a specific sender from the activity stream, and possibly apply other advanced filters as well.Is anyone aware of a way this can be achieved?Thanks in advance- James
Forum Posts
Resolved! How do I enable a push notification that is not available
I want to try push notifications for approvals.When I go to preferences, only one is available and the rest are grayed out. How do I activate the ones I want to try? (Make them available for me to select)
Import Sets: How to check ignored records?
Hello all,New admin here, one of my first projects is to import some data into one of our databases and update a particular field. Pretty straight forward. Running through it in our Test instance before moving to Dev. Ive successfully created an impo...
Resolved! Disable new records using list filter conditions
I'm trying to find an option to disable new records using the filter conditions that have been applied.Steps: Go to Incidents, filter condition of "Impact = High" (or similar, this is just an example, click on "New", a new Incident form comes up with...
Parsing HTML server-side without DOM
I am trying to work out how to do some post-processing of the HTML in submitted knowledge base articles via a business rule. More specifically I want to parse the elements and auto insert/update ID attributes on heading tags, so user don't have to ...
How to colour a field red?
When a field is mandatory but not filled in, the label blinks for 2 seconds and the field becomes red. I want to replicate this behaviour. I found that g_form.flash does the former, now how would I be able to do the latter?
Business rule appears to be running twice
I am working on a business rule (on insert or change, executed before) that determines whether an Overtime/Time Off Request can be submitted based on the pay period covered in the Request and the current day's Pay Period information. The business rul...
Resolved! available type of "g:ui" fields
I am frequently working to build/modify jelly pages or popups.I am currently trying to find out how to put in a multi-line input field. Is there any list I can reference for available field/form types?I am only aware of things that I've found in pre-...
How to set "opened by" field to show the default value.
How to set "opened by" field to show the default value. For example opened by field should show the name of the user who is raising the ticket.
Advanced Reference Qualifier: Company is active user's Company
Hi - I have a table with a field called "company" that is a reference to Company. I'm trying to apply an advanced reference qualifier that will filter that table for records matching the current user's company. I just can't get it to work though - I ...
How can we restrict Global search for "Knowledge & Catalog" search items should not visible for HR members?
Hi Team,We have a query like need to restrict Global search for "Knowledge & Catalog" search items should not be visible for HR people (Roles like HR_admin, HR_user etc..)For example, if I search a word like "network" the search items should not be v...
Resolved! How to call Requested For first_name and last_name using script include and client script?
Hi All,I am using script Include:var Test_include = Class.create();Test_include.prototype = Object.extendsObject(AbstractAjaxProcessor, { getIncident:function() { var str; var category=thi...
Resolved! Mandatory Attachment Before State Change
Hi, I'm wondering if anyone has successfully implemented functionality that would require an attachment before a field on the form can change. This is not on submission of a catalog item.Here is our use case:Legal department puts cases in a 'Pendin...
Manually update audit history
I'm after a way to manually insert an item into a record's audit history for a specific time.Background on the challenge is that a record was closed in the past, but it didn't save. I can update the record's data manually without triggering workflow ...
Resolved! Task SLA table Business Rule
Hi Guys,I've created another field in the Task SLA table called SLA Status. The plan is to make our reports a lot more user friendly regarding the SLA and replacing those boolean values with PASS (false) and FAIL (true).I've created a business rule i...
