Hello everyone, I currently have a workflow the leverages 1 day timers which after 1 day, it checks to see if a field is populated, then creates a task if it is. Let's say that field is populated within the first 3 hours of that timer, how can we f...
Recommended way to use getMessage() is var message = gs.getMessage("This is the message with params {0}", param); gs.addInfoMessage(message); Alternately, it can also be written as var message = "This is the message with params {0}"; gs.addInfoMess...
Hi, I have created a new custom field in cmdb_ci_service table and want that to be unique . I am trying to make the Unique filed as TRUE but it does not takes and not updating keeps as FALSE. I have checked all records though is my new instance there...
One of the default redirect options in a record producer is to redirect users to the generated task record (ID=ticket). I want to send users to a different variation of that form but I'm unsure how to derive the Sys_id of the newly submitted record p...
Hi All, I have configured the calendar invite from ServiceNow but its sending line below the image But I am looking for the below image Thanks
Team, I am trying to decode an URL, but I am getting undefined value. Could you guys know how to resolve it?Find below my code: function getParameterValue(pName){ var glideURL = new GlideURL(); glideURL.setFromCurrent(); var url = glideURL.g...
Hi Everyone, I have requirement to apply dynamic filter on reference field in UI Page. I have managed to access that variable value in client script of that UI Page but I am not sure how to access that value and apply dyanmic filte to reference fiel...
I want to understand the entire process flow for GRC module. Can I have the entire process flow.
My requirement is to push completed update from my instance to another instance(suppose client instance).pulling(retrieving) of completed update from one instance to another instance is available OOB. i just want to reverse this proccess.Has anyone c...
Hi All, As the 'Call' module is now deprecated in Orlando ServiceNow is directing us to use the Interactions instead on the Agent Workspace. We are looking to implement CTI integration however some of our customers do not currently use (or have imme...
I am looking for a way to send a 1MB CSV file to ServiceNow and have it processed via an import set. Does anyone know if there is functionality available out of the box for this? Or do I need to write my own scripted SOAP service or rest service etc?...
I have added the last login time attribute to the user form and mapped to the AD filed attribute in the import user table. However, when we ran the LDAP integration, last login time is not capturing from the AD. For few users it is capturing the syst...
Hi Team, I have a requirement where I am showing the full name + user id of a user on a portal with a reference variable on portal. For this I have created a new field called u_user_name_id. On insert/update on user table, I am updating the field val...
Hello ServiceNow Developers,I am working on a scoped application that uses the core_company table (read-only).I have a requirement to show specific company fields when looking for the records I want (let's say "vendor", "customer", ...)My issue is: t...
We have a .net webservice in our internal environment ( It is hosted on windows IIS server) . We want to communicate with this webservice through service-now.This webservice use windows authentication mechanism for access. I am sending a soap message...
