Hello All, I am looking to edit the Incident Script Include that calls the IncidentSNC script include. I would like to edit the reopen function in the IncidentSNC script include. I want to clear the assigned to user of the reopened incident. I know ...
Hello! I have a notification running on the sc_task table. I want to display the due date field from the RITM to the notification.I can do this by dot walk. However, I only want to display the date section (bold part from the sample) of the value. Du...
Hi, i have a question regarding the usage of GlideV2ChartingIncludesSP.js. I was trying to embed custom reports in the service portal by using the 'embedReportByParams function but the reports seem not to render properly. It does work when i use the ...
Hello! I have a scheduled job that triggers an event to send a notification. It should trigger when the due date is one day from today aka tomorrow. The script in my scheduled job is var gr = new GlideRecord("sc_task"); gr.addEncodedQuery('active=tru...
Hi All, I have requirement to validate the number entered in a field . For this I created Onchange client script and below RegEx is not working .It is not accepting the number even I give in below format . Please guide. Number format should be - 12...
Good morning community, I am seeing something strange on some scheduled reports using conditional scripts to determine which days to run (weekdays and fridays being the important ones). I did the searching and saw the notice about using js and not gl...
Hi, How can we include external libraries in UI Scripts? Specifically, I want to use MomentJS from a UI Script of mine. I've read in many places that it's possible to do this from either a Script Include or from UI Scripts, but there is never an acco...
Hello,Working on a Helsinki instance,var json = new JSON();Works fine in the Global Scope but crashes within an Scoped Application:Invalid object in scoped script: org.mozilla.javascript.gen.sys_script_include_04cf1a2f0fd2020094f3c09ce1050eba_905@1ca...
Hi We have a requirement like this, We want to hide the Work notes field in the activity log only for Non ITIL Users , While the Additional comments will still be visible for them, Is this possible ? What does the Lock icon on the Work notes in Activ...
Hi , I want the Assignment group to show logged-in users groups currently I have a script that shows selected users group what modifications to be done to the script and what should be the reference qualifier. Kindly help me
Hi Guys I created a Toggle switch and tried to follow a script I found online for making a Widget toggle switch in Portal. I simply wanted to set a Yes/No Field from Yes to No. Could not get this to work so tried a check box but get the same issue. I...
I am wondering if anyone has a script that they would not mind sharing that I can run that will go and make sure that all of the CIs within the CMDB are all capital letters. Right now there is a combination of lower and upper cased CIs and I am not s...
I have to display child assignment group under parent assignment group like tree structure. Help me to configure it. Please find the Attached images.
Hi , I have a client script on the catalog form . There is a field called 'division' in the form which should autopopulate the value of 'division' field also present in the user table according to the requested for. I have a script include where i ...
What is the difference between both the roles :: global_tags_creator & tags_admin What it can do and what it cannot do ..Can someone please explain it in simple words.
