Hi All,I am have been developing a code where I am required to query for a particular combination of record, check the count of the record, if the count is one only which it checks somewhere down the line with "if(object.next())". Also a code snippet...
I am trying to determine how the system select the view to use when performing an update all or update selected from a list. The view varies from table to table so I presume this can be configured somehow.Anyone have any ideas?
Hello all,I am just hoping for some guidance on how I might accomplish this desired goal:-I have a field let's call "Services" that is a list type that references table "Services" on my incident form.-On the Services table exists a Name, Region, and ...
Is there an option to have the report title font as "bold"?I have a dashboard pages which contain many reports and I was looking for an option to highlight all the report headings as bold?Thank you
Hi All,How to pull the report for routed tickets.For ex : If Service desk has created the ticket and assigned it to the different team, how to pull only the reports for which service desk has routed these tickets.
On catalog, how can I create a checkbox with single line text beside? Mean like - checked - "Others, please specify", ___________
Hello,I wonder if anyone can help with a problem I have.We were asked to add details of any inserted or deleted attachments in to the activity log of the related incident.So I found the business rule code below on the Community site - this will write...
The email notification to the assignment group, sends the message as normal, regardless, of Priority. There is an option to send with high importance. How to configure that?Thanks in advance for any help.Kind regardsDanny
I used to be able to activate elevated priviledge for the current session, then download the xml update set file and add content tot he developer instance, now the buttons are no longer visible (although if you hover over the spot you still see the o...
All,I am having trouble with my script. I need to query the CI relationship table to only pull in the child application environment CI that is related to the Parent Application CI.Two field on the change form1. Configuration Item field2. Environmen...
Hi All,Please can you suggest how can we get journalEntyValue from client side.I am able to get it server side through getJournalEntry(-1) function. but this function is not working in client side. The code is below which is working fine in server si...
Hi All,I have the uRL as https://instance.service-now.com/Test/Test_page.do?sysparm_document_key=TestTable,b897c9c04f29d2006c29f5a18110c7ed The parameters in my Url are Tablename, sysid of the record.I want to write a jelly script so as to achieve th...
Hi,I have the email client enabled from the change_request table. I have started configuring the template and it's ALL GOOD!However, one thing I am unsure of - I want the person who is opening the email client to be CCd in by default (as they would t...
Hi ServiceNow Developers,Is there a way to limit a button/UI action to only appear in certain custom application modules?Example: I'm trying to create a custom application that is using the "sc_req_item" table to create 3 different list view.I tried ...
Hello SNCI am querying "sc_cat_item" table to display the items on a page based on Category sys_id.<g:evaluate jelly="true" >var grCatItem = new GlideRecord('sc_cat_item');grCatItem.addQuery('active', true);grCatItem.addQuery('category', grSC.sys_id)...
