Hi Team, On opening the retrieved update set, got the below errors. 1. "Could not find a record in cmn_schedule for column schedule referenced in this update" I believe this is due to unavailability of some schedules in target instance which i have ...
Hello all, I try to use g_form.addOption() for a reference field, but this does not seem to work. I have a reference field ("type") on portal. This field refers to cmdb_ci_appl table. Based on the role of the user, I want to add some more options to...
Hello,Our client wants us to provide below custom images in the SP Homepage Icons. As per my understanding only glyphs available in below link are usable. https://www.w3schools.com/bootstrap/bootstrap_ref_comp_glyphs.aspCan this be done with OOB UI o...
I am using Table REST API to fetch the task numbers, currently i am able to fetch tasks by applying two conditions that is #Assignment_Group and #State. Now I want to fetch data for fetching data based on 3 conditions (Assign group, state and #Item)....
Hi, I have a custom table and one of the filed is" transfer_date" and its field date/time. I need to insert date&time with millisecond . But while i pass the value [sample : 2020-09-28 10:15:01:33 ] it has stored as 2020-09-28 10:15:01 only and the m...
Hi All, I have added the OOB Record Producer Create Incident on Service Portal Homepage in which I have added one of the Variable as "Category" which I have given as select box and under Type Specifications I have given in Choice Table as "Incident" ...
Expense line is created when time card is approved and the amount on the expense line is calculated for the total hours in that time card.I'm creating a report on expense line to show the amount(expense) for the hours mentioned in the time card. So...
Hi, I'm new to Customer Service Portal and I can't seem to find how the logout functionality is handled in ServiceNow. I noticed that the login/logout is stored at CSP Stock Header widget. I have a business requirement to redirect user to external we...
HI Team, I am getting 500 Internal Server error while sending Email API through Rest API explorer. Can you please let me know that Am I missing any configuration changes or any setting needs to enable or header related input at the time of calling Po...
In Ask For Approval action, how and when can we enter the "Short Description" of the approval activity? In our process, this description is visible in multiple area whether in the native UI, portal, mobile, and email notifications. Earlier we used ...
I would like to know if anyone can help me with figuring out how to update secondary records. I have the following script that will update the parent record (all records are parent unless the parent field is filled in) I need to find all secondary ...
Hello, Email notifications were working fine on a development instance. However, no notifications (near zero) have been generated since almost three weeks ago. Only four notifications were generated for a Case ticket when additional information was...
The REST Email API has two methods. One to send a new email and one for retrieving record from email log.I could not make the send API work. Do you know how to use it?I am using an admin user to do this and through REST API Explorer.
Hi all! I am updating single record in a single time but the api is hitting twice. Description : I created import set row table u_abc for targeting incident table using "number" and "work_notes" field. The table u_xyz have u_id and u_work_notes. Whe...
Hi Team, I'm trying to create a change task using a powershell script. I was already successful for the change record creation, but when I try to create a change task nothing happens. $ChgNumber='CHG0127576'$Sys_ID='2230b72b1b4bdc106f662f876e4bcb53'...
