Hi, I am new to portal, I have created a button widget in portal request something page and i want is when i click on that button it should redirect me to a different page(I have created a new page). Can you let me know the script to redirect to a ne...
------------------ EDIT ------------------ A lot has changed over the years. Be sure to check here first: https://developer.servicenow.com/dev.do#!/reference/api/quebec/server/sn_pdfgeneratorutils-namespace/CellBothAPI?navFilter=pdf Have also enjoyed...
We have received below error with LDAP transaction.can anybody pls help me to correct this.LDAP Server: Global LDAP URL: ldap://glbdirqr.global.us.shldcorp.com:389 failed scheduled connection test. ErrorCode: 40100. ErrorMessage: Did not get a respon...
Hi Team, Hopefully a simple one, but I can't figure out how to code this one. Currently when I press the 'Resolve' UI Action there is automation with a BR that ensures all Children records are updated and also closed. However - I would like a confir...
Hi all... I am getting the error org.mozilla.javascript.WrappedException: Wrapped org.mozilla.javascript.JavaScriptException: java.lang.NullPointerException (<refname>; line 51) in a "if" workflow script. You will see some gs.addInfoMessage entries, ...
Hello,Is there any way to enable help annotation to not always be expanded in the Service Portal. My searches have not fruitful to the solution. I was lead to believe it's a System Property on the SC.AlwaysExpand from memory. However this appears to ...
I have created IN progress button using UI action which changes the new state to IN progress. I want to apply ACL on the UI action button which I have created. Like I have created IN progress button on the incident form. and Now I have to create an A...
Hi, I was wondering if there is a way to send a scheduled report to a shared drive? Rather than emailing it to people, the ask is to send to shared drive. Thanks!
Hi, I have created a custom task table named "Record". In the assigned to field I have provided the user name. That task should be assigned to the user provided in the "assigned_to" field. It is working fine, but the user is also able to see the task...
Hi all,I'm after some assistance with a background script that i'm trying to get to work. I have a list of knowledge categories and i'm trying to bulk replace the word Dashboards with Analytics.The field is a string field and i get the following list...
Our users have noticed that there is a limit on the Service Portal that did not exist in the "frame set." I didn't see any documentation anywhere regarding the attachment limits specific to the Service Portal but I was able to find the code in the wi...
I'm working on a (relatively) simple workflow which creates 2 catalog tasks:1. First task, send to support group manager for approval and comments in the "work notes" field.2. Second task to server admins for actionThe second task needs to includ...
1)Can you please explain why does Model Category "Monitor" does not have a CI class associated with it by default? 2) I have created a new model Category "Docking Station" without filling the CI class.So when I am creating the asset, it is not creat...
Hi,I have a reference variable called "Project Lead". I want to only show members of the Physical Security group in this field. From what I've read it seems a reference qualifier should be used. After reading some articles I tried entering the ...
I would like to know which object is returned by the call "gs.action" or "gs.action.getGlideURI()" to understand what I can do with such objects, but I cannot find any documentation about these calls. I just discovered some calls examples in the comm...
