Hello, I am looking to achieve the reverse of this post. I have a currency field with a calculated value from a record producer and I need to make the amount "Read Only." However, this value may be in either British Pounds or USD. When I automaticall...
Good Morning, Hope everyone had a great Easter, I'm stuck on a tricky piece of code I can't get right, I'm using an ng-repeat to build out a catalog of hardware devices, in this case its Laptops, we have added a button which quickly allows people to ...
Hello, How to check user is logged in or not. ex - when user receives an email and in that user receives some link and after clicking on that link it should check whether user is logged in or not if yes then it should redirect user to particular se...
I created a back-end application for hotel delivery service.I have two tables one is for order and other one is for hotel staff to confirm the order Then, I started building a catalog for order table to improvise the UI experience in Service Portal ...
Hi I need to retrieve all of the customer visible work notes on a CSM case record (and probably ITSM incident too). I've done this by querying the sys_audit and sys_history_line tables, but our System Architect has said this needs to stop. From what...
I am working on notifications for our end users and wanted to start having them point to the portal. I did some researching and found this post: https://community.servicenow.com/community?id=community_question&sys_id=79d187a9db98dbc01dcaf3231f961933 ...
Hi All, I have a UI page for transferring a HRCase to IT Group and once I select the Assignment group and Click OK . The issue I have is after clicking on OK , the page is getting redirected and not staying on the same form . Please let me know what ...
I am getting follwong error after Helsinki upgrade on one fo my custom app.Illegal access to private script include DurationCalculator in scope rhino.global being called from scopeAny thoughts ?
Any way to change the Embedded Help -> Help Content font color? We themed our servicenow instance to use a lighter background for the navigation and help menu and now we're finding some embedded help articles are unable to be read because the font co...
Hello, I have a table and I created a record producer that maps to it. Once of the variables in the record producer which maps to a column in the table is of type Reference and it refers to table "HR Profiles". What I need is to set the default value...
I have a date field on a record, I would like to pull the date and get the day of the week from it. Heres what I have so far: var grDay= new GlideRecord('x_utsll_time_manag_hour_tracker');grDay.query(); while (grDay.next()) { var testdate = grDa...
Hi, I created a custom table in the Customer Service scoped application. The name of the table starts with sn_customerservice_[name]. I do not see an option to Delete the table. In my PDI, I see an option to delete a table when accessing it from sys_...
Every time I log out from the SN instance I get an infinite redirect loop with session_timeout.do. It also happens when I try to access the instance without being logged in.We have MultiSSO enabled with two identity providers, and i'm logging in thro...
Hi all, I want to do sort of a "vlookup" in ServiceNow with a scheduled script execution. - Column_A is in table "u_test" and is a reference field - Value "X" is a value in Column_A and belongs to reference table "u_example" - If Column_A has the va...
Hello, I am using a business rule to pull the value of a date field called 'date'. I am trying to get its display value but am hitting some difficulties. What am I missing? var grContract = new GlideAggregate('x_utsll_time_manag_hour_tracker'); grCon...
