How do we pass the output from Rest Step and Parse Response step in Integration Hub to another step/action/subflow in a Flow Designer? I want to utilize it for further data manipulation or record creation in a custom table. Tried to use Create Record...
Hi all, I have below SLA notification set when an Incident has breached. Table: Task SLA Everything seems to be fine, however, it has sent two emails on the same time for the same INC for some reason, any tips? Thanks.
I have a client script where if Field A is yes, I want Field B to change its value and if Field A is no or the default --None-- then I want Field B to change back to its original state. I can't get the script to detect if Field A is --None--. It wo...
1. What is the use of this property glide.sc.use_sc_form_v2? 2. What are the areas we have to look after when we create this property? -Dharani
Hello, Is there a way in Service-Now to restrict access to company devices only e.g. domain joined devices etc. Currently our URL is accessible on the public network from any device.
Hi, I've a table X which has 4 columns as- "case_id", "my_col1", "my_col2", "my_col3". "case_id" is a reference to incident table. I want to have a formatter on incident table such that it populates rows from table X corresponding to the incident. Wh...
Hi there, As a MSP, on my companies table I have a related list showing the Business service that company(customer) is consuming. I also have a List collector field (u_services). I want it so when i update the list collector field, it will auto pop...
I'm recreating the UI action that would calculate the cost of an event from the test app marketing application, but the button that calls it in the Marketing event itself does not show it. According to the instructions it should show up. What am I mi...
Hi Developers, There are almost 300000 records in staging table when i open the data source and click on load data it is showing almost 300000 above records and when i click on transform , it only transforms few records i.e some time 21 records and n...
In table cmdb_ci_appl, i have "FieldB" which is string field with the below choices Choice 1 on table cmdb_ci_appl Choice 2 on table cmdb_ci_server Choice 3 on table cmdb_ci_db_instance I have a variable on Catalog item with variable "FieldA" Type ...
Recently, I ran across a new ( to me ) data type called "name/value pairs". I'm find lots of uses for this type of field and now I'm analyzing the benefit/costs of using it. For those not familiar with this type of field, it allows you to dynamical...
Hey snow folks, I have a single line text catalog variable called 'Alert Frequency' and I want to force the users to enter a specific format in it. I made the max length of it to 12 and I want it in the format of 30,15,7,5,1 (something like this) wit...
I know it can be done with Mail script not sure how Below is the content in the Notification Message which is on KB_feedback , if the useful is not selected we need to hide it or if comments is empty then it need to hide in the notification ,, can...
In this documentation there is an example of using gr.variables.getElements(). The example in global scope works fine but not in my scoped app. Is there an scoped equivalent function?
Hello, we use a single approval notification for all Requested Item approvals in our instance. What I want to do is have a second approval notification that ONLY gets used when 1 of our 40+ catalog items gets submitted and a specific variable on that...
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