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Resolved! How do I hide attachments at the top of a form?

We have a form that users will likely add several (up to 10) attachments. I've added the Attachments related list to the form and don't want to also clutter the form with multiple attachments. I'm NOT talking about the attachment paperclip icon, but ...

Randy at DT by Kilo Contributor
  • 8671 Views
  • 16 replies
  • 2 helpfuls

Resolved! Field Styles - Comparing two decimal values on a record

Hello all, I'm having some trouble with field styles.I have two fields on a table, both of type 'Decimal'. I would like 'u_my_field1' to have a light green background on the form if it has a value less than or equal to that in 'u_my_field2'. I've cre...

Jamsta1912 by Tera Guru
  • 2254 Views
  • 8 replies
  • 4 helpfuls

Resolved! UI Policy on Widget in Service Portal

I have imported a custom table and widget to use appointment scheduling. It has the ability to show Description field that will be placed on the catalog task once submitted. How do i get the description field to be mandatory on the widget within Serv...

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mattrom1 by Giga Expert
  • 2467 Views
  • 6 replies
  • 0 helpfuls

Resolved! Try/Catch in SciptInclude/ClientScript

Hi, I was wondering what best practice for try/catch is. I use a try/catch block in my Script Include wrapped around a REST message call. I parse the REST call return for the REST Message Body and REST Message Status. If the status is not a successfu...

swisstech08 by Mega Contributor
  • 7115 Views
  • 2 replies
  • 3 helpfuls

Resolved! Survey is triggering only once

I have created a survey with 2 separate conditions for each Call and RITM. It is triggered when the call is resolved or RITM is closed. But it is creating a survey for only once i.e. I have created a call and resolving it, then a survey is created bu...

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anirban300 by Kilo Guru
  • 2613 Views
  • 4 replies
  • 0 helpfuls