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ACL Question with isApprovalMine

Hi, I'am expecting every user just to lists their approval. Therefore, I added an ACL for sysapproval_approver table as follows. But unfortunately, it deosn't execute, the user sees other approvals as well. I am not sure if I am missing something, an...

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Yusuf5 by Tera Expert
  • 3183 Views
  • 13 replies
  • 0 helpfuls

Can anyone let me know the Use Case of SYNC Business Rule?

(Hi Developers,) I know the reasons of why we should use the async over sync Business Rule. My doubt is then whats the use case of sync Business Rule? It would be good if you let me know use cases of both -async ,sync as it would help me to decide wh...

Snehal2 by Kilo Guru
  • 1632 Views
  • 1 replies
  • 4 helpfuls

Resolved! Why admin can't see user password

I set field in table is password(1 way encripted) but after create record,admin can't view this password.How can I make admin view this ? pls help me!

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Khiem by Kilo Contributor
  • 5810 Views
  • 9 replies
  • 4 helpfuls

Resolved! BackOut update set problem

I had two update sets. I backed out the first one, which appeared to work fine, so I clicked "Close".   I backed out the second one, which also seemed to work fine, as well.       I inadvertently clicked the back out button a second time on the seco...

Resolved! workflow hanging on wait for condition....sometimes

I've got a workflow that seems temperamental. Everything is working fine until I get to a "Wait for Condition" where it sometimes works and other times just sits there. The Wait for Condition is waiting for the task that is generated by the workflow ...

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Community Alums by Community Alums  
  • 3439 Views
  • 9 replies
  • 5 helpfuls

Resolved! How to enable communication with inactive users?

So I know that OOB ServiceNow does not send emails to inactive users, nor does it allow inbound actions on inactive users.  Is there a way to remove this limitation?   Currently I have it set up so that when a user is disabled in Active Directory, Se...

Restrict end date to be after start date

Hello all, I have a script that I got from another thread to restrict the end date to be selected after the start date. My issue is that it doesn't allow users to select the present date so I want to see if it is possible to exclude past dates but on...

gnunez by Kilo Guru
  • 1508 Views
  • 8 replies
  • 1 helpfuls

Resolved! deleting users in servicenow

Is it best practice to just disable users or delete them?  For example, if I delete a user, will the historic incidents that the user may have submitted still reflect with their account linked to it?  Any other issues to be aware of?

wbwb by Tera Expert
  • 5389 Views
  • 4 replies
  • 4 helpfuls

I want to dynamically change field label hints and url

Hi, I want to dynamically change the hint and url to a field  and I need some help and guidance. I will need to use a on change client script as  its depending on the value selected on the from will determine the hint and url and the other field. Ple...

Lucy10 by Tera Contributor
  • 2909 Views
  • 5 replies
  • 1 helpfuls

Resolved! Need to create a custom system properties

Hi , I have a requirement to create a custom scoped application but with a functionality that it should be attached to a property, if that property is made active than that application and all its module should be visible. But if i make that property...

Resolved! Help needed on 'ELSE IF' multiple condition

Hi, I need some help on scripting. I am struck with trying to code using multiple 'Else If' condition in a script. Here is my script let me know if i am missing something. I am using different combinations for outputs. The results with combinations w...

Devhelp by Kilo Contributor
  • 20861 Views
  • 6 replies
  • 1 helpfuls

Copy a tranform map using script

Hello Everyone,I am looking for a piece of code that would allow me to copy a transform map whenever the function is called. Basically the field map we need are always the same for every new transform map so we have a template transform map that we a...

kiki330611 by Kilo Expert
  • 1852 Views
  • 4 replies
  • 0 helpfuls
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