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Resolved! Service Catalog - Table Variable

Hi all, Anyone figured out how the Service Catalog - Table Variable should work in London? This was presented in TechNow ep. 55. Though on my dev London instance I can't find a Variable looking like this. Would be a great feature! Any suggestions?

Resolved! Unable to spyOn GlideSystem for test

I am trying to write a Jasmine test to make sure that gs.addInfoMessage is called.     it('Gives a message if user already added to group.', function() {         spyOn(gs, 'addInfoMessage');                wf = new CustWorkflow();        wf.addGroup(...

Pitaro by Kilo Contributor
  • 3462 Views
  • 4 replies
  • 1 helpfuls

How do we pass the output from Rest Step and Parse Response step in Integration Hub to another step/action/subflow in a Flow Designer?

How do we pass the output from Rest Step and Parse Response step in Integration Hub to another step/action/subflow in a Flow Designer? I want to utilize it for further data manipulation or record creation in a custom table. Tried to use Create Record...

Rimi by Kilo Contributor
  • 2423 Views
  • 3 replies
  • 2 helpfuls

Resolved! SLA breach notification sending duplicate emails

Hi all, I have below SLA notification set when an Incident has breached. Table: Task SLA   Everything seems to be fine, however, it has sent two emails on the same time for the same INC for some reason, any tips? Thanks.  

Sam198 by Mega Guru
  • 5264 Views
  • 15 replies
  • 5 helpfuls

Client Script detect if value of field is --None--

I have a client script where if Field A is yes, I want Field B to change its value and if Field A is no or the default --None-- then I want Field B to change back to its original state.  I can't get the script to detect if Field A is --None--.  It wo...

Andrew122 by Mega Expert
  • 4817 Views
  • 5 replies
  • 0 helpfuls

how to create custom formatters

Hi, I've a table X which has 4 columns as- "case_id", "my_col1", "my_col2", "my_col3". "case_id" is a reference to incident table. I want to have a formatter on incident table such that it populates rows from table X corresponding to the incident. Wh...

AnswerIQ by Kilo Contributor
  • 1990 Views
  • 2 replies
  • 0 helpfuls

Resolved! Auto Populating a related list based on a list collector field

Hi there,   As a MSP, on my companies table I have a related list showing the Business service that company(customer) is consuming. I also have a List collector field (u_services). I want it so when i update the list collector field, it will auto pop...

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Tom_SCC by Giga Expert
  • 2305 Views
  • 3 replies
  • 1 helpfuls

Restrict choices in Select box variable in Catalog Item

In table cmdb_ci_appl, i have "FieldB" which is string field with the below choices Choice 1 on table cmdb_ci_appl Choice 2 on table cmdb_ci_server Choice 3 on table cmdb_ci_db_instance   I have a variable on Catalog item with variable "FieldA" Type ...

Nithin21 by Tera Expert
  • 2884 Views
  • 2 replies
  • 0 helpfuls