I have a ui action that pages the on-call person based off the assignment group of the incident. It will page the on-call person for a on-call schedule that is using that assignment group. Some assignment groups are not on-call so I want to exclud...
I have a Transform map with multiple field maps, but want to perform an update on only one field map and ignore the rest depending on a certain field's value in the target table. For example, in my test user table, if the u_test field is empty then o...
Hello, I am new to servicenow and my Question ist, wether it is possible to discover monitors and dockingstations connected to a computer, with servicenow discovery. And if so, to add them to AssetManagement
Hi All,We are looking to move our release management processes into service now. I am trying to get to grips with how the system works OOTB so we know what work we need to complete to fit our needs.On the release record there is a Schedule section....
Can SNOW directly send emails to an SMTP server instead of going via exchange ? I mean sending email to xxxxxx.corp.gwpnet.com , port 25. This server is already smtp enabled so we may not need to use exchange at all.
Hi! I am trying to set up a basic version management function. I have a working approval workflow but every time a record is approved, I would like to increase the version number of the record by 0.1. It should also be possible to manually set the ve...
I am using a Record Producer to populate a Change Request. I am looking for the table where the custom variables from the form are stored. On the Change Request, I've added the "Change Variable Editor" so I can see the custom variables... I just need...
Got something that is driving me crazy now for a couple days. Created a secondary List Collector in my Service Request that is pointing to a custom table for the user to select Distribution Lists to be added to the Watch List. I'm using Chuck Tomasi...
I have a fairly simple before business rule that adds a message if the CI entered on an Incident record has active Change Requests against it. My issue is that I have been tasked with making this functionality work more "real time", as an "onChange" ...
Has anyone else noticed that sometimes certain fields are not showing on forms within the ATF? For example, on our Defects form, when you raise one manually, there is a parent field. However, when I try to run this test via the ATF, the tests fail wh...
Howdy all! is it possible to order a list 1-100 with empty being at the bottom of the list rather than before 1. I need to have the list order with the 'empty' value at the bottom not the top of the list but still keep descending order. I have a fil...
Hi,I display the Contextual search feature for non-extended task table, and I have an issue with that since OOB click on it not insert a record to the M2M table 'task_rel_kb' (this table holding the connection between kb and task). I found the Ui Mac...
Hi All, I have transform map in which I have a script for Reference field. If the user is X domain and Trying to Load the data for Y domain it should not accept. It should must accept the Data of X domain and transform the data to target Table. I tri...
Hello Dev Community, I'm a JavaScript noob and could use some help understanding why the following combination of Script include and Client Scripts are returning "undefined" into some variables I've set up. I'm attempting to pull down the Phone Numb...
From within the script of a Business Rule on the sys_email table, I try to access to the "email" object in order to read the "origemail" attribute. (this attribute is described here) If i try to use the following in my Business Rule script: gs.log("S...
