What I would like to do is to make the table populate values dynamically as below: 1) When [category] = A, B, or C --> [Assignment group] = X (filled automatically) 2) When [category] = D, E, or F --> [Assignment group] = Y (filled automatically) I b...
Hi,We are in the process of changing from one identity provider to another. We've setup the new one, marked it as default and verified that it works. However, our old SSO is still active but not default anymore (the SSO-manager guys doesn't want to d...
if we write meta tag 'abcdefgh' in kb article we are able to search kb article using 'abcdefgh' in Search but if we search 'abcd' in Search we get no matches found. How to enable search for partial words in meta tags for kb articles?
Hello all,I have duplicated the OOB 'Email assigned to group (sc_task)' email notification and customized the duplicate to include additional variables from the catalog item.The issue is that when the catalog item is submitted, the email notification...
Hi all, I am trying to create a UI Action that will copy a record from a table [rm_release] to a new Change Request [change_request]. I am copying over the values of some fields, copying the 'Affected CIs' over, and would like to copy over the other ...
Hi Experts,I am trying to Compare a Date Field with the Current Servicenow Date. The Date field is called "u_end_date" and it is just a Date Field, not a Date Time Field.So right now I am just trying to compare the Date field with the Current Service...
Hi All, I have got one requirement to configure the Survey for Incident Resolved in form of Emojis or Smileys as below. Can anyone let me know how to configure in the same way in SNOW? I want for all the Smileys to come in one line along with the q...
Looking for example scripts for removing the assigned to value from 25k asset records. It was assigned by mistake and I am looking for a background script that can change the value to NULL. Thanks.
I have a user group called On call support . Group contains 9 users . How to get those users into service catalog variable . It could be a select box , reference variable or any better one . Just need to select one user from the 9 users and assign.
I am having an issue with a custom widget that I created in ServiceNow. This widget is used to allow users to book cube reservations for working on prem on any given day, otherwise they work from home. I am using spUtil.recordWatch() in my client scr...
We can use a gs.showFieldMsg to display text near a field. What if we want to make part of that text a link? function onChange(control, oldValue, newValue, isLoading, isTemplate) { //If the page isn't loading if (!isLoading) { ...
Do visual task board plugin require any licence?
Does anyone know how to change labels of "Work notes" and "Activities" field in a table? I could not find them in the Table Columns (Dictionary Entry). Please give me some advice.
Can anyone guide me what will be the alternative for gel. Below is the onload client script to hide Order now button // Hide Cart - Order Now button. function onLoad() { gel("cart").style.display="none";}
Previously I have activated the topic in virtual agent and integrated to the ServiceNow web portal. Now I checked the below link, it shows like it is possible to connect the NLP with Virtual agent but I didn't find any docs regarding that. Can anyone...
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