Hello All, I am trying to dynamically pass few value (which are fields on the form) into the JSON object which is as below: var obj = {"name": "value1", "image": "value2"}; The value1 and value2 are the field values on an incident and i have a requ...
I've a custom field on change_request form and have restricted it to be read only when state is greater than authorize. I've a write ACL to make is editable only for users with role CAB manager. When I login as CAB manager, the field is still read on...
Here's the situation: I get an XML object back. The problem is that it only ever has the elements and attributes that were added during the request. I can't get an answer/value back from the server. I have a UI Action calling a Script Include. The Sc...
So I've figured out how to essentially enable client-scripting in ServiceNow Express using a Chrome extension (firefox and other extensions would also be possible). What I'm wondering is, do you think I'd be breaking any laws (doubtful), or effective...
Hi All, I have a custom reference field on the sc_request form called "reply to". This reference field selects from sys_user table and the reference key is "email". So the user is asked to select/enter an email address into the "reply to" field. My ...
Hi, Inbound email action to avoid duplicate incident. If the incident is created using inbound emai action with the same CI name it's state is Resolved/closed it should create new incident. if the state is open/active it should not create new inciden...
Hi,I have a requirement to show all the stages with highlighted circles in the below screen shot instead of just showing the stage name on service portal widget.Thanks,Raj
Hi All, I have a UI Action as a List banner button which I want to open a dialog box update, close multiple catalog tasks at the same time selected from a list. It works fine, updates and closed all tasks, however I cannot get the list to refresh onc...
Hi all Where will we use onChoiceCreate transform map script. Give me one example
I have a power shell script for upload attachment to Service now incident using Rest api. In the script I have to pass username and password in a secure way instead of harded coded values. Below is the script using. $user = "xxx"$pass = "xx" # Buil...
I have a request to make exported pdf column header blue, not green. But when I test in any other environment except Production the column header is already blue. Anyone know how to change this in Production? Screenshot of same report in two instance...
Hi all, I have written a client script, which does not allow special characters like below var value = /^[a-zA-Z.1-9-_]+(\s+[a-zA-Z] )?$/.test(newValue); In Service Now main UI, it is working good, like if i give space before the input of a field, ...
I have this issue with an email inbound action to target the right record. We have this email integration between the company and an external vendor and since we don’t have a watermark we need to use the incident number from the subject line. Challen...
Hello I need to create a REST API WebService to GET records from the sys_choice table but I'm unable to do it. Even with admin rights using the REST API Explorer module when I try to fulfill the tableName, I don't see this table. Could you please he...
I have a need to limit a Record Producer variable (u_visit) by another (u_study). I have a m2m table between the two which I should be able to use to pull this off as I have before BUT in this case: This is within a scoped app.This is on a Record Pr...
