How can we a call client script from another client script, any examples please?
How can we a call client script from another client script, Any examples please, any help would be appropriated.
Forum Posts
Copy parent field value to child record when create new record
Hi, I have added task extended table (task_time_worked) to incident form through related list. I wanted to populate some fields value from parent record to child record (Incident==>Time worked) when user click on new record. This question has been as...
Resolved! Survey is triggering only once
I have created a survey with 2 separate conditions for each Call and RITM. It is triggered when the call is resolved or RITM is closed. But it is creating a survey for only once i.e. I have created a call and resolving it, then a survey is created bu...
How to replace XML reserved special characters from a block of string?
I need some help. I am send a xml file with details field values which may have lot of special reserve characters. I am writing a script where I need to find and replace all the special characters that XML reserves. Ex:Special Character Escape Se...
Resolved! eventQueue not firing email - using nowDateTime() Method - Change Managment
Hello, We have a requirement to send an email to the Change Management group if the Planned Start time is 8 hours in the future from the current time. I created an onBefore business rule. Here is my code: (function executeRule(current, previous /*nu...
Integrate CMDB CI Data with CISCo ISE
Can any one help me how to integrate service now with CISCO ISE use case: populate CMDB CI data through CISCO ISE any images or docs is help ful
Parse EXCEL file into JSON
hello,it is possible to parse an excel file into a json in script include .if it s possible how we can do it.thanks,
Resolved! How to build an array with GlideRecord and remove duplicates before returning to catalog client script?
Hi all, finding this oddly frustrating...I've got a GlideAjax calling a script include to look up the sys_user_delegate table and return values based on the GlideRecord to populate a read only field on a form, and remove duplicates before sending bac...
Can we call a business rule through another business rule?
how can we call a business rule through another business rule? any scenarios with code.
The simple Script Include / Client Script - check if the table has records
Hello, I have a client script that trigger the script include - this should give the answer "true" whet the table "u_proc" has at least one record. Something is wrong and I get the response "null" (the response should be "true", because the table has...
Resolved! How to get list of Icons for UI macros
Where I can get icons names for Ui macros, need ro change show related incident ui macro icon in incident form
Add fields to the Post incident Report in the View Workbench of Major incident management
Hello, I am trying to add a field from the major incident form to the Post incident report. All I could find is that the report is a read-only page and cannot be edited. Whats the correct way to add a field from the form to the Post Incident Report? ...
Resolved! Custom Widget On Service Portal To Export Table To Excel?
I am looking for a way to add a button to my custom widget to export all of the data on said table to excel. For example, right now my custom widget goes to table "X" and from there it query all of the name, address, etc. and display that on my widge...
Catalog Item: How to populate other reference fields on a form based on the logged in user?
On my catalog form I have a requirement to populate the logged in user's department and location. I have three variables on the form - requested_by, department, location - and all three are reference fields on the catalog form and on the sys_user tab...
