Hi All,I am having issue with displaying the reference field value using business rule advanced scripts..When normal field is taken its displaying OK but when reference fields is taken into consideration its shows SYS_IDwhereas contact is shown as it...
Hi All,Is it possible to bold the text in mailto.Thanks,Neeru Garg
Hello,I am trying to calculate the time an incident is in a particular state. I have added a timer field to the incident record. The timer should start running if the state of incident is either 'awaiting evidence' or 'awaiting user info' and should ...
Hi all,if i try to edit the widget in service portal, it is showing Widget 'widget-modal' not found message below the page.please help.
The mail-send process is switched off in our test environment. So apps running in test can create email, but it isn't sent. We're being directed to switch that on to make testing more realistic, in support of the following cases:(a) so testers can co...
I've got several gauges on my dashboards that are bar charts. When I click on a "bar", I would like to be able to determine the fields a user will see. In other words, if my report pertains to a specific type of incident, I would like to be able to...
I am making a REST call and populating an Import Set table with the information retrieved. I have to hard code the Import Set sys id into the script to ensure that the data retrieved is added to the Import Set. The problem I have is that when the...
My developer instance seems to go to sleep every night 'for inactivity', but I'm a very active developer and work extensively on the instance every day. Does anyone else have the same issue, and does anyone know a fix? Waking up isn't a problem, ...
What I'm trying to accomplish is that: Start Date cannot be in the pastThis is my script:but my problem is that , I need to be able to select today's date as well, but with this script it doesn't let me .function onChange(control, oldValue, newValue,...
I have a script which is working currently to add the user in the assigned_to field on a Change Task to the watch list on the parent Change Request. This script does not duplicate entries, and successfully adds the user when it changes. The one t...
what is the use of isTemplate?@
Hi all ,I am trying to fetch a value from one function to another,here is my codevar CatalogDynamicValueTest = Class.create();//var blueId={};CatalogDynamicValueTest.prototype = { initialize: function() { }, //To Get Cloud Type ge...
How can we calculate uptime/downtime for Configuration items?
what is the difference between Dynamic and Static Content Pages.
1. I just simply want to use the variables in the mail script body and then us that mail script.2. I want to use that mail script in my Business rule to copy the body into the Worknotes field.Please guide if anyone has done something similar.Thanks!
