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Resolved! Decrypting a value to set as password not working

Hello,As part of a requirement for creating certain users we have a form which asks for a password that upon submission is encrypted using GlideEncrypter().The problem is when I try to decrypt the value and set it as the password it is not working co...

ahaz86 by Mega Guru
  • 14172 Views
  • 7 replies
  • 7 helpfuls

Resolved! Custom table lost u_

When creating a custom table the Column Name use to prepopulate with u_ in front of the variable name. This no longer happens.   Any idea how to restore that functionality?

Device42 to ServiceNow integration

Hi,I'm looking into integrating Device42 with SNow, following the official Device42 documentation:http://www.device42.com/integrations/service-now/http://docs.device42.com/external-integrations/device42-servicenow-connector/My questions are:0: Have a...

Resolved! Using newly created record number after insert.

I am having issues with recording a ticket number in the current record after an insert. I have a "Convert to Task" button on my incident form so that if an incident comes in that should have been a request, this can be used to convert the incident i...

kowens by Tera Contributor
  • 4927 Views
  • 13 replies
  • 1 helpfuls

Resolved! 1 huge workflow or separate into several workflow

Guys, i just want to ask, i have a very huge workflow but it recently started to hang mid-request., Really huge like the screenshot x3.So i was thinking to re-dsign the workflow and split it into several smaller workflow and calls from the original f...

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amalina by Mega Contributor
  • 1673 Views
  • 5 replies
  • 0 helpfuls

UI Action doesn't perform OnClick and Server side function

Hi Team,I am trying to create a UI Action in which I want user to type in a text (On click) of that action and once they type in the text in the box then the server side function should execute.Below is my script which is not working presently and I ...

farci by Mega Expert
  • 2899 Views
  • 5 replies
  • 1 helpfuls

Resolved! Email Client-

Hello guys, By clicking on this more option three dots ... we get thisOn sending , it captures in activity filterBut my requirement is to capture it as work note update..........Please tell me how to do that........

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Mani35 by Tera Expert
  • 2063 Views
  • 7 replies
  • 1 helpfuls

Integration with ISIM and AD

Hi everybody,We need to integration our ISIM (IBM Security Identity Manager) and Active Directory with ServiceNow. We have different Target Systems for our ISIM which means when an Identity created inside ISIM it will provision corresponding account ...

kourosh by Kilo Contributor
  • 2442 Views
  • 1 replies
  • 1 helpfuls

Affected CI subscription notifications - What triggers them?

Apologies if I missed this on the Wiki or in this forum; I see lots of discussion regarding the ability to subscribe to individual CIs, but I don't see **what** triggers the notification?I see the business rule "Affected CI notifications" but there i...

JGilman by Giga Contributor
  • 5287 Views
  • 2 replies
  • 3 helpfuls

filtering of a choice list

Hi All,We are using a domain separated service now. I have some 300+ choices and need this choices to dipslay only for some customers not for all. So we ahve created a field in choice table in which we can select   supported domain. I want to set som...

Lavanya K by Tera Contributor
  • 3662 Views
  • 6 replies
  • 0 helpfuls

Resolved! what is the life cycle of widget on Service Portal?

i have one widget on one page. what is the life cycle of that widget when page loads?does server script gets executed first? then controller?if i set data object with something on server script and if i directly use it on HTML template, will it work?...

Resolved! How to restrict condition fields using client script (not ACL)

Hi,Does anyone now how to remove choices from a condition type field using a client script (something similar to g_form.removeOption )?That way I can present the users with a shorter list of relevant fields and exclude all the others..thanks

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hartr by Giga Contributor
  • 2343 Views
  • 6 replies
  • 2 helpfuls

Resolved! How to get entire URL in Client Script OR sysparm

Hi All,I have created a custom table for new record system give us a URL Like.x_abc_manage_app_app_req.do?sysparm_stack=x_ncrrp_manage_app_app_request_list.do&sys_id=-1I want to pass one more parameter likex_abc_manage_app_app_req.do?sysparm_stack=x_...

Trying to find the table that has Workflow item scripts

We have items in our workflow scripts that I want to try and find and correct.What we have tried to do is find in what table the Advance field is housed for workflow items. This would allow me to find every item where we referenced the old field in a...

shembop by Tera Contributor
  • 5303 Views
  • 10 replies
  • 6 helpfuls