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Resolved! How do I get the language the user has selected?

I need to translate the text used in HTML/XML fields and there doesn't appear to be a way to do this via the normal methods. I therefore want to include an if statement within the HTML/XML to change the text, however I don't know the function for get...

Blank page shown after clicking Save button.

Hi ,We are on Eureka patch 10. I tried to save the problem ticket by right clicking on the header bar and using Save context menu action. After that a blank page appeared instead of redirecting me to that ticket.This is the one of the scenario. Same ...

rahul30 by Kilo Contributor
  • 2016 Views
  • 10 replies
  • 0 helpfuls

CMS: Redirecting to specific URL on click of logo

Hi Friends,This is w.r.t. CMS, When we click on logo it redirect me to home page. My requirement is to redirect it to specific URL (www.abc.com) when user clicks on the logo.Please let me know the necessary configuration changes required to achieve t...

Resolved! The fields from Reference field coming as blank in report

Hi,I was creating this report on m2m_kb_task table by adding few fields from (task+) reference field   and few from (knowledge article+) reference field .when I run this simple report the columns which are on task and knowledge article table is showi...

shrivasu by Giga Contributor
  • 1325 Views
  • 2 replies
  • 0 helpfuls

Voting app

I'm trying to create an app that allows users to make suggestions/enhancement requests (records) and then other users can vote on them, kind of like Reddit. This is to create a kind of "crowd-sourced" enhancement cycle where I pluck out the highest r...

Tom Alday by Mega Guru
  • 3111 Views
  • 5 replies
  • 1 helpfuls

How to show tabs based on Condition ?

I am working on Incident form and I am stuck at one point. I have one field named No. of screens which is of Choice type. I have added 0, 1, 2, 3, 4, and 5 as the values to the drop down and I have created five new form sections named Screen 1, Scree...

snow_neh by Kilo Contributor
  • 3614 Views
  • 4 replies
  • 0 helpfuls

Resolved! Using script includes in sysparm_fixed_query

Is this possible? Can anyone point my to an example?I assume the script include needs to be client callable and I would need to call this through GlideAjax, but I would need to set the function name, the parameters, etc., while it seems that only thi...

lzeke by Giga Contributor
  • 5086 Views
  • 7 replies
  • 2 helpfuls

Resolved! Project Management: Showing the Demand Reference on Project Form

On the Demand table, and it's forms, if you use the UI action of "Create a project" on a demand, a new Project record is created and at that point the "Project" (pm_project) reference field on the Demand gets updated with the new Project's number.Wit...

SC10 by Kilo Guru
  • 2265 Views
  • 2 replies
  • 0 helpfuls

Resolved! Multiple Choice Variable with Reference Qualifier

Hi All,I am having a problem with a Catalog form that has a multiple choice variable.   The choices for the variable are coming from the pc_hardware_cat_item table and I have the following reference qualifier on it: javascript:wmc_filter_options()......

Resolved! Dot walking in client script for catalog item

Hello all! I'm pretty new to Service Now so please forgive me if I'm overlooking something.I'm working on a variable set that is used on about 30 catalog items for cell phone orders. The catalog items reside in different categories for the different ...

brian_ by Tera Guru
  • 6402 Views
  • 9 replies
  • 2 helpfuls

Resolved! All import set rows are being skipped

I'm doing these exercises to gain proficiency in ServiceNow. In section 6 for import sets, I'm asked to export data from the 'Windows Servers' list (the cmdb_ci_win_server table), make some changes to existing entries, add a few more entries, and the...

Resolved! Client Script with Condition on 'Contains'

Hi All!I was wondering if someone would be possibly able to help me with the following problem:Description: I am trying to create a client script onChange on incident table that would show an alert based on specific conditions.Conditions:1) When on i...

Sofija by Giga Expert
  • 7273 Views
  • 5 replies
  • 0 helpfuls