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Resolved! Client Script - Alert message if updating to a specific state

Hi All,I have an onSubmit client script that alert's the user when they attempt to submit/update a Change Request to a specific 'state' and they do not have a required role.   This seems to be working fine, however I wanted to add some logic where if...

CAB Client Script.jpg
fpuzon by Tera Contributor
  • 4299 Views
  • 11 replies
  • 2 helpfuls

Weird white border surrounding UI Page

I've created a couple UI Pages and there's always a strange white border that appears around my entire page.   When I copy the exact same code into a dynamic block, that border doesn't exist.   Has anyone experienced this?   Is there a way to get rid...

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yundlu316 by Kilo Guru
  • 2045 Views
  • 6 replies
  • 0 helpfuls

Resolved! Where can I run queries?

Hello,I am new to ServiceNow.   I understand how GlideRecords work in querying data in Transform Maps but I am trying to run a query offa table in the CMDB and record those records in a table I created.What is the process for this?   For example, if ...

zsquared by Tera Contributor
  • 7400 Views
  • 9 replies
  • 5 helpfuls

Resolved! get Sys_ID from Service portal URL

I am trying to get the Sys_Id from the URL and then fetch the related records from a table. I tried, data.sys_id = $sp.getParameter("sys_id"); in the server script ; but it doesn't fetch the sys_id from the URL. Please assist.Regards,Yogesh PH

Resolved! Business Rule Not updating the field

I have a "After" Business rule on "Insert/Update'The below condition not setting the particular reference field.. I tried with setDisplayValue but it sounds like its not supported in scoped application, it seems.. current.development_team_developer =...

Integrate - Outlook Calendar for Change Requests

We are beginning to test our Outlook integration with Change requests and we are noticing when a client accepts the meeting invitation it is creating a new incident. Is there a simple way to filter out these requests coming back in?

monkalope by Tera Expert
  • 2561 Views
  • 3 replies
  • 0 helpfuls

Resolved! Create custom email header: importance

I'd like to create a custom email header for the "importance" flag in Outlook. After much digging, it looks like I need to do the following, but I can't figure out how to view / modify the string1) Edit the "Header" string in the sys_email table to f...

Valor1 by Giga Guru
  • 6796 Views
  • 12 replies
  • 3 helpfuls

Using staging table for integration

Customer has a two way integration within servicenow. There is no mid server involved, they have a Messaging adapter, which does some transformation, XSLT validation and queries service now and SAP system before it generate the XML payload into servi...

alizaman by ServiceNow Employee
  • 3597 Views
  • 2 replies
  • 4 helpfuls

Resolved! Run business rule for Integration and not for all cases

I have a business rule written on Incident table. I want this to be executed only when you hit via integration (REST API) . I don't want to run this business rule when you create or update record on Incident form directly (User Interface).I see a Con...

Community Alums by Community Alums  
  • 3007 Views
  • 5 replies
  • 2 helpfuls

Resolved! How to create Navigator Sub-Menu

I did it once before but for the life of me I cant remember how to create a submenu or grouping within an application in the navigator.See this print screen as an example:

menu.JPG

Resolved! setTimeout doesnt wait like it should

Hi,Im trying to learn how to have a page that after a few seconds it will redirect to another page. I'm having problem with that setTimeout doesnt wait for the milliseconds I want it to but rather after like 2-3 seconds do the redirect. It doesnt mat...