Hey all. I am very green when it comes to Service-Now and particularly Java Script (I'm an IT Admin, not a programmer but my company has tasked me with setting up some portions of our new Service Now setup. What I am trying to do is setup a script t...
Hey Guys, I am having an issue with the simple list filter field. I am trying to make a widget for the service portal that only shows "My closed incidents" I am able to show closed incidents, However I am not sure how to make it only show closed inci...
Hi, could someone help for the below requirement.we have "Affected CIs" related list which is of table TASK_CI for Change request(change_request). people can add and remove CIs, the requirement is we can't audit if someone delete CIs or Added. we are...
Creating a UI Page, <a href=<a href="https://slack.com/oauth/authorize?scope=incoming-webhook,commands,bot&client_id=121325453792.121356192369"><img alt="Add to Slack" height="40" width="139" src="https://platform.slack-edge.com/img/add_to_slack.png"...
Hi guysI'm trying to create a bounce back notification to the user whenever they attempt to create a ticket via email.On the existing Inbound Email, I triggered an event:gs.eventQueue("create_ticket",current,email.origemail,"");Parm1 - email address ...
How to disable save option in form context menuUser is not having change co-coordinator role, still he is able to save from form context menu.
Hi i am trying to update multiple ritm records through workflow. i am using the below code.var req = current.request; var gr = new GlideRecord('sc_req_item'); gr.addQuery('request',req); gr.orderBy('number'); gr.query(); while(gr.next()){ ...
We have a reference variable on a catalog item that points to "task" but is filtered to Incident and Change only. When we preview a record by hovering over the "i" icon, it only displays two fields for Change (see attached). We have already defin...
Hello Team,Can someone suggest me how to change the scope of an application to global..I tried elevating the previlages but it dint work.Thanks & Regards,Shankar Kalluri.
Hi All,In my instance,On the Change form, we have a Request Approval button to change the Approval status from "Not Yet Requested" to "Requested".Only if the Change's approval state is "Not Requested" then this button will be visible.When user hits t...
I'm trying to test a simple UI Script, but feel kind of lost - it's not working.. The idea is very simple - I want to make "Homepage" menu item under Self-Service red. I know the element id, but script is not working... I even added addLoadEvent func...
HiI am creating a Demand record from Problem on click of an UI Action. The issue is the resulting demand record is created in the default domain always, where as i want it to be created in the customer domain. In the script i have something like ...d...
Hi Guys,Happy Holidays!I would like to seek your assistance in helping me combine the two mentioned tables.asmt_metric_resultasmt_assessment_instanceThe WHERE clause that I'm using is ai_number = mr_instance. There's no error in this WHERE clause h...
How can I change the padding and width of the ServiceNow fields below:I would like to increase or decrease the reference fields width and pad between each. <table> <p>When a user account is locked, follow KB Article: 402546<br />Please verify the ...
