Hi All, A while ago our 'First Time Fix' Column label was deleted from our incident table. I have since returned it however it is now displayed as u_first_time_fix on the form and I am unable to edit it. If I try to edit the dictionary entry it defa...
Hello community, I was wondering if there is some mechanism to allow certain users to change the view of form for a particular table, example: Allow change managers to switch between "ESS view" and "Approval view" on change form, but change managers ...
Does ServiceNow uses NodeJS anywhere in Framework???
Hi,I am wondering if there is a way to know if there has been an update to a record since the last time it was opened? For example if I need a record to be marked a certain color in a list if it has been updated since the last time I looked at it. Or...
I found that the REST API sometimes returns an error message with a success code(201 created) when failed to insert data using import set API. I'm wondering if there're any other cases that the API returns an error message with a success code(200 o...
Hi guys,I have a custom app that's been extended from the Change module. There is an out of the box email notification that is being triggered via the workflow approval (I think it's called "change.itil.approve.role". I want to modify it as we do not...
Hi all, we have a requirement to restrict user not to enter more than 100 characters for a field of type string. currently the field length is 120 but we don't want user to enter more than 100. For this i am thinking a "onChange" ...
I am new to servicenow integration with Airwatch application/tool. Need to build a REST message API's for the integration.Need inputs on below areas.1. Best practices used in your previous similar integration or lessons learnt.2. Error handling scena...
Hi.I've added a business role that's display top message with link to external URL. Google for example :(function executeRule(current, previous /*null when async*/) { var str ='<a href="www.google.com" target="_top" >Google </a>'; gs.addInfo...
Hi Team,I have an issue where I have fields in a task that get information from a parent ticket and displays it in the task. This is to allow the users to see this information without having to switch between tickets.I have a Business Rule set to "Di...
I have created the following in a calculated field to add the numerical contents of three fields:var a = parseInt(g_form.getValue('current.u_currency'));var b = parseInt(g_form.getValue('current.u_currency_3'));var c = parseInt(g_form.getValue('curre...
Hello Community, My goal with this REST message is to retrieve some information from another system that resides on my local domain. We do not have any domain separation or anything like that configured on our SN instance. I just need SN to r...
One of the requirements I am trying to build is disable SLA warning notifications for P1 and P2 incidents and enable it only for P3 incidents (also, add an option to unsubscribe for P3). Does anyone know how best to configure this?
Hi,I am trying to create a new Incident at service desk. When I try to search for a particular answer to a question at Question attribute its showing "Related Search Results". I would like to know how do you get test results-where from??Can someone g...
Hi,I want to hide detail "filter" select on pageplease follow the image : Thanks,Suchawadee
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