Hi All,I have two tables. 1) For Services which is nothing but a list of services. 2) Appointmnets for services.When I delete any service from first table I like to delete related records from the other tables. Any suggestion
Hi,I no longer see this option under lists like Incidents, Users etc. Not sure if I disabled inadvertently. How can I get the "insert a new row" option back?ThanksS
NOTE: This post contains question, and answer. It's marked as a question so that others can find it more easily. Skip to the next green checkmark for the solution!My experience here relates to a Wizard, which I know not everyone uses -- however, the ...
Hi, I'm creating a form in a UI Page and want to pre-populate some fields from sys_user. The issue I run into is this error message: "The value of attribute "value" associated with an element type "input" must not contain the '<' character."I've us...
How do I pass variables into a UI Macro that is being used by a record producer?I have created a UI Macro that I use in UI Pages, Actions, etc... that accepts multiple parameters in order to run. I would use the following to make it work on something...
Is there a way to do a TAB in an e-mail notification script?Here's my current script, but the \t isn't working:var grr=new GlideRecord('risk');grr.addQuery('task', current.project);grr.orderBy('u_number');grr.query();while(grr.next()){template.print(...
Hi AllI wrote a scheduled job to update a field. It showed that the count is 15400. But it didnot update around 600 records. When i filter the records i frontend, it shows 15400. How come count is showing correct in log but 600 records didnot get upd...
I m trying to create an import set to load data into custom table. I m using Fuji Release of Service nowWhen i navigate to Import Sets --> Load Data and then choose "Existing table", the dropdown doesnt show my custom table option. I dont know whethe...
Greetings!On our Incident Form, I am setting the labels of our ESS Form using client scripts:function onLoad() { g_form.setLabelOf('comments', "Notes");}It works great when in all cases except when the Incident Status is "Closed". What should I b...
Hi All,There are occasions when i move my update set to UAT box from dev and then backed out. Each and every time this gets stored in the version history.Do anyone know how to remove that unwanted version history. Please refer the screen shot.
I need the information about the backup schedule for both production and non-production instances.Is there any guarantee for data in Non-production Instance.Please help?
I have two sample scripts: var d = new GlideOverlay({ title: 'Risk Assessment', form: 'survey_take' }); d.setPreference("sysparm_task_assessment", taskAsmtID); d.setPreference("sysparm_survey", assessmentName); ...
Hiwhen I run my service now request on Helsenki version, I am getting error "TypeError: g_form.getAppliedFieldName is not a function" in the browser console for almost all the browsers and due to that post UI policy and client scripts are not executi...
Hi All,I have a requirement that a popup window to come when a dropdown value is selected as "other" with a link side the popup window.Can anyone please help me with this.Thanks,
Hi,On the incident form we have two reference icons next to the caller_id field: "Add new user" and "Change user".Those icons are not visible on the self service incident form. This is all EurekaI have upgraded one of the non-production instances to ...
