Hi, I am new to the developer group and I extended the incident table,, and assumed the notification and business rules, etc would be inherited to the child table. But it seems not, not sure if I miss any thing here? For example, there is a notific...
I have an instance that is for some reason showing inactive fields still in the filter list. Curious if anyone knows where this is being controlled from so we can fix it?
Hi Friends,I would like to search a list of tickets (around 300 incidents). Please assist.OR between each incident allows me only certain range.
how to make either one of the field mandatory based on user input, for example mobile phone or email, if user inputs phone, the email should become optional field and vice versa.
HI Team,Could anyone please help me in knowing the reason of clone failure.1. We scheduled an clone at around 9am IST, it was successful.2. Now on next day, when we again scheduled clone for same instance by scheduling a request around 7am IST, it go...
Hi all,This might be really simple but I'm not able to figure out. I have a 'Format' choice field on a custom table, and a reference field. I want the format choices to be populated depending on the 'field type' (field on referenced table) of the sel...
I have a field validation for field named " K-form " MANDATORY (Must be 11 character). I have written an onchange client script for this. Error Message is showing up, but Form is being saved even if 11 character condition is not met. As, you can see ...
I know that they are created dynamically when the information is requested, and that is fine, but why would more than one history set need to be created at a time? What situations cause this to happen? Is it safe to use the most recently updated hist...
Hello,We have priority data lookup defintion on incident ( Where source = Incident, Matcher Table = dl_u_priority ) and the corresponding data lookup rule. It works perfect on incident priority lookupHowever, we have same choice values as i...
I have catalog item that has a workflow (for sc_req_item table). The workflow has multiple approval process. Each approval made will trigger an email notification sent to the owner of the request. The email notification is configured to be triggered ...
Hi All,I am working on a inbound action validating data sent in email body with existing table data. I am triggering a gs.eventQueue when the data passed is not existing in the table.In the eventQueue i need to pass the Param1 value as email.sender...
I have to check If the logged in person is different than approver in an UI policy, how can I achieve this ?
Hi everyone,I have two custom tables, the latter is displayed as a related list on the former. So when I add a new record in the related list, I need a field to be updated in the current form, i.e. the former table. That field actually has to store t...
Hi everyone! This community has been a huge help to me! Thank you everyone for that Now I have a question. I was wondering if we could display two columns in a reference field. Not display them as suggestions, which can be done via adding attribut...
After scanning through the documentation, the developer community here and good-old-google, I cannot seem to find an answer to an incredibly simple problem...Can I specify a display format for a field in ServiceNow that will store a floating point va...
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