Is there a server-side equivalent to g_scratchpad?What I'm try to accomplish is to build a List Choice UI Action that runs on the server (client not checked). I want to retain a unique identifier that will be used for each record that is checked to b...
From a ServiceNow Newbie.....I have managed to get a JDBC connection into a SQL Server database and tested the SQL query I need to execute. I would like to add a button to a ServiceNow form that basically passes and executes the SQL (referencing valu...
I can create new tickets in servicenow using the SOAP protocol using a dev tool, soapUI.Now that I know what my XML looks like, I need to add a SOAP-ENV:Header to my XML for the credentials.Does anyone know what fields or XML tags are required to pas...
Is there a way for me to create a ticket in Servicenow by posting to our URL:e.g. https://myinstance.service-now.com/incident.do?Customer=123?Issue=sitedown?Urgency=lowOf course, I am not using the correct field names.If someone could point me in the...
Hi,I want to add a check on the Knowledge form,Text field (type : Translated HTML) - If you type in more than 65,000 chars then want to alert that "Char limit exceed"How can i achieve this?Another thing which I am not clear is on Text field on Knowle...
I can't seem to find any info on the getRoles function. The wiki says that it returns all of the roles of the current user and gives an example:var myUserObject = gs.getUser();myUserObject.getRoles() returns all of the roles of the current userI'm tr...
A bit of background: I need to create a number of tasks for different groups based on whether or not a field is filled out in the item they're requesting. I've done this by implementing a turnstile that creates catalog tasks, but the built-in 'Catalo...
I am trying to find out how to copy data from one field to another field if the first field contains data.For example if "current.caller_id.u_location.u_location_information" contains data then I need it to be copied into "current.caller_id.location....
Hi,I have a different kind of requirement from what is discussed in these forums. There is a read only field (called u_solution_id ) defined in cmdb_ci table. There are many more tables that are extended from this base table. But just for one of the ...
Hi everyone, I have a UI action that is on the task table and when clicked creates a record on a user created table (u_m2m_time_card). When a record is created is it bringing over the task number and who created the record. The problem I am having is...
I have a business rule that is called AFTER an UPDATE to the "incident" table.The script that gets called is simply:gs.setRedirect('https://zzz.service-now.com/ess');I have also put this line above the redirect so I can see if it is getting called:gs...
JavaScript has a nifty operator called IN which allows you to process a query on an array of options. Example:if ( foo == "bar" || foo == "foobar" || foo == "foo" ){ //...}// can be written asif ( foo in { bar:1, foobar:1, foo:1 } ){ //...}Here are...
Recntly, I have set the marquee tag in banner text.It's working fine.The problem is when we logout the session its redirect to login page in that,marquee tag has shown in the banner.Could you please anyone help on this?Please find the attachment for ...
On the order guide, when you are on the Choose Options screen, the only way you can tell what tabs have mandatory fields is by the small asterisk. Does anyone know of a way to add to that, say something like change the background color of the tab?
We just recently went live with ServiceNow Aspen, so I'm new to this.We have a need to notify the currently active teams when the Due date for an Request Item has expired. The way we currently have it written it is based off of an update to the item....
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