Creating and Updating Incident using DLs
Could email from multiple DL possible to create and update incidents? like instead of instance email id, users send email to different DL to update tickets on ServiceNow.
Find your people. Pick a challenge. Ship something real. The CreatorCon Hackathon is coming to the Community Pavilion for one epic night. Every skill level, every role welcome. Join us on May 5th and learn more here.
Could email from multiple DL possible to create and update incidents? like instead of instance email id, users send email to different DL to update tickets on ServiceNow.
Hi @brianlan25 and all,If you have used dot walking in ServiceNow ATF, can you please share the steps.RegardsSuman P.
There are several content types available in the forum, such as blogs, ideas, questions, and more.Recently, we've noticed that some images are not loading properly in previously posted question content. We've verified that the issue is not with the i...
Hi Community,I know I’ve already posted about this, but this is my last hope to recover my original account and contributions.Recently, I changed the email address linked to my ServiceNow Community profile. After this change, I noticed that my entire...
Hello, I have a requirement to provide a reference list in a questionnaire, so multiple choice should be able to selected from a reference field. Unfortunately it is not an out of the box choice data type for assessment questions. Is there a way to m...
I am writing a script for field validation in multirow variable set where current record start date should be always greater than previous record end date and this also should include the logic where this should check if I change row in between after...
The details are populating before insert business rule.Can we make only labels from left side bold and populate?
Is there way to show all topic without clicking "View ALL" o r Expand to show all topics icon?
when implemented the code and trying to change the field it is showing onChange script error: TypeError: $$ is not a function function () { [native code] } error Can anybody please help me
Hi Community,I'm facing an issue while creating a new HR case in the Employee Center. For a user with only the sn_hr_core.basic role, the COE and HR Service dropdowns are showing no options (loading spinner remains), but the same fields work correctl...
Hi Guys, So, here I am trying to put the asset value in this loaner asset catalog task form in hardware Workspace.Some features of this Asset Search box - When you put values normally it shows an Autocomplete drop-down When you click on the search i...
...TRICK_AD_103...Have you ever wondered we can control the check/uncheck of drop down list items on the workspace UI by simply manipulating it's payload, of course the drop down has to be multi select? For example, we may have a ‘Dropdown’ component...
https://www.servicenow.com/community/s/cgfwn76974/attachments/cgfwn76974/it-service-management-kb/2221/1/Task-Outage%20-%20Community%20Article.pdf
I am trying field level acl , but that not reflecting on impersonate user . I am providing table level acl first after that provide the field level , what was prb in that .if there is any process please provide . Thanks in Advanced.
While executing custom action for the integration to Jira I'm getting 400 error. I configured this with API key but don't know where it goes wrong.
