Hi Team, I have requirement to trigger the email notification to group, assigned to and watch list members and i tried below script action to get the all the recipients but its not getting the sys id in Parm1. Could you please guide me how to fix thi...
1 :- When i am trying to get the value from watchlist field using "getValue()" method. It is giving me the ' sys_id' of the users.2:- When i am trying to get the user's details using the "getReference()" method. It is not giving me the desired result...
I have two reports, one is on pm_project and other on dmn_demand tables.I can export the Project report on excel, while i try to export Demand report, it is getting downloaded but it is empty.Can someone suggest why is this behaving like this? Any su...
I am having a hard time making Short Description mandatory. I know the source table is Task but there is no Incident Table in the Dictionary Overrides I was able to make the other fields (Caller, Category, Subcategory, Configuration item, Assignment...
Hello experts, We recently launched IT Purchasing workflows, but I have an issue on Transfer Order. Because of this issue, everybody was confused and we're forced to temporarily top PC shipment. I'd greatly appreciate if anyone can explain why this i...
Hi All,I'm working on Custom Interactive Filter ,I am looking to add date range filter on my dashboard , it should let me pick specific FROM & To date and based on the date selection the reports data should be changed.Based on the date selection my r...
PDIをリクエストするとWe were unable to assign an instance to you. Please retry now.と出て、それ以降画面が動きません
Added a new field to my table of type Phone Number (E164), but after adding it to my form, the format selector box doesn't show up on the Portal page. The field is there, but not the selector. Is this another one of those "Not supported in Service ...
Can someone please help point out why my post was flagged as spam?Or point me to a link about posting guidelines?This is a recent challenge in my company and I genuinely want to share this because I can't see a straightforward guide about it.
Edit button for the Bulk edit case is not available in the form. Previously It's available in old workspace and after moving to new workspace it's not available.
Have you ever run into a situation where you had to change the sharing option for multiple reports – from role-based sharing to group based sharing or vice-versa? If yes – you are not alone. The first method that comes to mind is to edit the report a...
We needed to call a NetSuite API from ServiceNow, authenticating via Oauth 2.0 Client Credentials. NetSuite requires JWT for this. Algorithm RS256 is supported by ServiceNow out of the box. However, NetSuite deprecated RS256 just this year. I had to ...
Hello, I'm working on a ServiceNow-Jira integration and the next step is to copy an Jira attachment in ServiceNow for a incident that already exists. I'm using Jira webhooks events to trigger subflows in Flow Designer. I checked some posts in the for...
Hey community,I want to reply to the email from journal field present in catalog task record, with the help of script. I am not using the script in business rule.I am unable to access the reply button to add comment to the mail through script. Could ...
Hello there I have created a dashboard where I have a 1 formula and 2 automated indicator widgets. I also have a breakdown filter added into the dashboard. The formula widget provides me with the SLA % of the incident closed and the 2 automated indic...
