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Resolved! Glide modal undefined on UI action

Hello guys, we tried to implement a new modal on one of our Ui action triggered by a button on the change_task table. Unfortunetly we got an error in the logs:com.glide.script.RhinoEcmaError: “GlideModal“ is not defined we have checked the « client »...

Resolved! Ms Teams integration issue

  Hi Team , we are getting issue like this [ ' Invalid access token. Please check  your credential alias ' ]  when we are clicking on  ms teams chat  UI action button in Incident form, as shown in below .   Please help me how to resolve this issue , ...

SunilKumarPadh_0-1681901736806.png SunilKumarPadh_1-1681901234586.jpeg
nameisnani by Mega Sage
  • 9335 Views
  • 12 replies
  • 19 helpfuls

Resolved! How to reflect "SLA workaround"?

there is a need to track 3 SLAs: resolution time, response time and workaround time. Any best practice how to set this up in ServiceNow SLA module? 

wiland by Tera Contributor
  • 961 Views
  • 3 replies
  • 0 helpfuls

Resolved! Some questions on CAD

1. What does the code search feature do in the studio?a. Search from a list of applicationsb. Searching in all applicationsc. Searching in a business ruled. Searching in your application 2. Which of the following can be used to place a report on a Ho...

Dave_p by Giga Guru
  • 2109 Views
  • 8 replies
  • 4 helpfuls

create a problem

Hi guys, I have a functionality where, I have interaction recordand there is UI action called 'create an incident' when one clicks on this incident will get created and I want to update the work notes as 'created from interaction and record no:'.and ...

cannot find "request lab instance" button

I just started learning service now. im in the first course "introduce to app engine studio for citizen developers". The intoduction of course mentioned I need to request lab instance before I begin on the hands-on activity. But i cannot locate the p...

ygfeng by Kilo Contributor
  • 518 Views
  • 1 replies
  • 0 helpfuls