Hi all, I'm working on a flow that is triggered from a Request Item (RITM), which contains a Multi-Row Variable Set (MRVS). Each row in the MRVS includes a user (owner), and I want to initiate an approval request for each of them individually.Once an...
Hello all, Anyone faced similar issue? Appreciate any help.When I run a test locally using test runner, it works perfectly fine. The same test fails when I run in cloud runner and I can see the screen form factor is different in the fail screenshot. ...
Team - I have been reading the forums and trying to get a business rule to reload a form.What I am attempting to do is;take the code from "Prevent Closure if Child Task is Active"if a user goes to close the problem and a problen task is still open th...
Use Case:I want to hide export context menu from my custom tables if the logged in user is not member of a specific group. I have added this line in the Export Context menu Condition:!ListProperties.isRelatedList() && !ListProperties.isRefList() && n...
Hi!I have a question regarding our decommissioning process, which is a custom process. So there is parent table called 'decom_decommission_task' holding the main order and then there is the child table called 'decom_decommission_task' holding the act...
So I'm creating a background task which will be long running and the users will be seeing a progress bar which clicking on sync. It runs in the background perfectly however I'm unable to find a workaround to cancel the task.This behavior is problemat...
I created a custom UI action: requested raised and configured in both workspace and native UI. but the custom ui action is not working either on workspace/native UI.issue: even after clicking OOB 'save' or 'update' action on workspace, the server sid...
Hi everyone, I'd to export more than 10000 records into one excel or CSV file without changing system property.Now the Export Row limit is 10,000. Is there a way to cheat ServiceNow and manage to export more than 10000 records at one time? Thank you ...
I need to create a virtual agent which will help raising request from different catalog items. Do we need to create different flow for each catalog or is there a way to use them in one place. If yes, then how can we, I used OOB 'Request catalog item'...
HI Community, I am trying to add Default filter for a table. I know this can be done easily from Module link. But, I would like to add this filter even if someone opens the table by typing tableName.LIST. For example, if someone types CMDB_CI.LIST, i...
I have a variable set on a catalog item that has a container start, container split, and container end. The variables are not behaving as expected though. I want the checkboxes on one side, and the string fields on the other, but its just putting the...
Hi All, I have a request to make a field visible only if the user is having ITIL or admin role and if the class is cmdb_ci_appl, u_cmdb_ci_saas_application and cmdb_ci_service_discovered. I have written an ACL to allow the read operation only if the ...
Hi,I am trying to find the job/script that triggers the OOTB 'JA Task Due' & 'JA Task Overdue' Notifications events-sn_ja.notification.duesn_ja.notification.overdueIs there an OOTB schedule job that triggers these events used in these notifications? ...
Hello Team,I got a requirement where I need to filter or show 'HR' catalog Item (RITM) records to specific user i.e.,If is part of group xyx orIf user is part of group abc orIf user is Requested For.I tried writing query business rule on RITM table w...
Here is the scenario:Today is May 5th, 2025.The script is supposed to add 5 business days, skipping weekends (Saturday and Sunday), and set the due date accordingly.The expected outcome:Add 5 business days from May 5th, skipping May 10th (Saturday) a...
