Hi,I want to hide the 'Retire' button displayed on the form for members belonging to a group that has the 'knowledge' role. The 'Retire' button is OOTB so I don't want to modify it too much considering future upgrades. How should I achieve this?Regar...
Same error for every user , Checked with ACL's also but no use. Please help me to debug this.Note: if user s having sn_hr_core_profile.reader then records are opening
Hi Team,My subflow started throwing below error from nowhere. Not sure what suddenly happened.Cannot invoke "com.glide.flow_design.action.model.FlowDesignParameter.getName()" because "flowDesignParameter" is null This mainly happens when I try to ad...
I have a requirement to trigger notification before 3 month contract expiry. Created the event registry not running through scheduled job. Have checked the event log event processed. Also checked in notification preview user subject and body is good....
Hey guys,I am trying to figure out why the SLA response and resolution are still running while the incident ticket is closed.Here is an example, Looking at P2 Resolve (4 days) in stop condition, I couldn't figure out why, P2 response,
Hi, I am trying to authenticate with ServiceNow using HMAC authentication, following the documentation: Link on Documentation. However, I couldn’t find any information on how to authenticate using an external system (Postman). Does anyone know how to...
Hello,I have a requirement, where parent task will create few child tasks and assign them to different groups and all the child tasks will have group approvals will get attached here when i want to attached the approvals to only the users having spec...
Hi Community,I'm trying to migrate a Standard Change Template from DEV to UAT using the Import XML method. During the import, I get the following error:Skipping record for table std_change_record_producer and ID <sys_id> – permission deniedI'm not us...
Hey, is it possible to change the state of the child HR task and child HR cases to cancel and not closed incomplete after canceling the parent case ?
Hello,I have a table Expense Management which stores the data of reimbursement requests of employees. I want to implement that an employee must be able to request his/her multiple expense (if any) done on Day 1 such as Travel, Stay,Food etc under sin...
Hi All,Below is the use case scenario for integration from servicenow to jira using ouathThe integration is successful as we got the oauth token and we are able to get into the Atlassian login page but while we test the integration using flow designe...
Hisome fields are mandatory those fields are not having value dynamically those fields should be in the email template. can we achieve this functionality?
var taskgr = new GlideRecord('sc_task');//taskgr.addQuery('assignment_group', 'Group id ');taskgr.setLimit(5);taskgr.query; while (taskgr.next()) { if(taskgr.request_item){ gs.info('Task Number:' + taskgr.number); var reqItem = new GlideReco...
Hello everyone, I'm currently working on integrating BeyondTrust with the ServiceNow platform. I've set up the OAuth credentials and hostname details using the properties. When I navigate to a test Incident and click on the BeyondTrust session key UI...
Hi I am working on a Custom application. we have field called Address , type of field= List I want to add this field to popup. i am using below code to get display Value but it is displaying sys_id.How to get Display value from list (function execut...
