Developer forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Security Analyst workspace Close Incident tab Display

Hi,  In Security analyst workspace we do have Close incident tab/item and this will be visible if we are chaging the state to closed. So we created new state option called Pre-closure and we would like to display that tab for this state. Tried to upd...

1000071018.png

Storing Azure Application in servicenow table

Hi Team,we have a requirement to store the Azure Ad Application in servicenow table can u please suggest which CMDB table can be used for this purpose. After that they want to sync between the CMDB to Azure AD. Please give some suggestions.Apart from...

Akshaya5 by Tera Contributor
  • 477 Views
  • 1 replies
  • 1 helpfuls

Catalog task resolver input variable mandatory

There are 2 task resolver input variables that I want in my catalog task. Both should be mandatory, and 2nd resolver variable is dependent on 1st variable answer When 'Yes'. I want to hide these resolver input variables in RITM view and Catalog item ...

SumajRajNk by Tera Contributor
  • 596 Views
  • 2 replies
  • 0 helpfuls

Resolved! Condition for button was not working

Dear team,              Iam new to serviceNow, i have an issue that my button is not visible even wheb the condition was true!my condition is: current.state === 1 && gs.getUserID().isMemberOf(current.assignment_group)explanation: the button must be v...

Fahimas by Tera Contributor
  • 2449 Views
  • 19 replies
  • 0 helpfuls

Values are not getting populated on the form

Hello,For an address validation on the form, if the zipcode is present in the location it will validated else it should be calling 3rd party for the validation, for the else in the flow able to get the response but on the it is clearing the value (ob...

is_12_0-1742337819997.png
is_12 by Tera Contributor
  • 518 Views
  • 4 replies
  • 0 helpfuls

Attachment shared permissions

I have a system that fetches Service Now attachments, views the client's sensitive information in their file, and shows the user access permissions to those attachments (e.g., user A has permission to read, User B has permission to write, and user X ...

Resolved! How to Hide a field in a list under another field condition?

Hello Can someone help me to handle Visibilty in List of the two fields added and how not be herited by the class u_distribution_printer : This upgrade request requires the addition of two new variables to the Printer CMDB (cmdb_ci_printer):- Install...

MalikB by Tera Contributor
  • 946 Views
  • 7 replies
  • 1 helpfuls

Resolved! Show counter for number of items in cart in service catalog

Hi All Does any one know how to show the counter on platform like we have on portal, see below, 1st image is the portal which shows number of items in cart and 2nd image is the native platform which shows list instead of number, is there a way to sho...

vahini_1-1742241689586.png vahini_2-1742241716207.png
vahini by Giga Guru
  • 1004 Views
  • 4 replies
  • 1 helpfuls

Resolved! Understanding subscriptions

Hello, I cannot understand how many subscriptions I have and why i have some differents in the data. So as you can see i have this in the module Manage your subscriptions :  However, my contact of servicenow has sent to me a report of users that have...

aymane_0-1742293686175.png aymane_1-1742293853708.png aymane_2-1742293942619.png aymane_3-1742293982504.png
aymane by Tera Contributor
  • 1100 Views
  • 4 replies
  • 0 helpfuls

Filtering Request Items Based on Catalog Item, ITIL Role .

Hi  All,How can I filter the Request Item table in ServiceNow to retrieve request items associated with a specific catalog item, for users who are members of certain groups and have an ITIL role assigned, and were generated through the Service Portal...

SantushtS by Tera Contributor
  • 1488 Views
  • 13 replies
  • 0 helpfuls