I want to show report on sys_history_line table but i am not able to find that table on report
I want to show report on sys_history_line table but i am not able to find that table on report
Forum Posts
How to configure external url to small pop up like chatbot in servicenow
I have configured the external url which work as chatbot i'm unable to make it open similar like servicenow chatbot like small pop up. Can anyone guide here is it feasible to do it or no ? Regards,Likith R
Automation of CMDB Attestations v1
Hi Team , can anyone please help me on this requirment , CMDB Business Applications and Application Services need to be attested for accuracy every 12 months. This is currently done manually. The attestation is required when the date in the 'Config...
How do I access MyWakeID?
Hello,To access MyWakeID, follow these steps:Visit the Website: Go to the official MyWakeID website at mywakeid.wcpss.net.Log In: Use your credentials (username and password) to log in. If you’re a new user, you’ll need to create an account by follow...
How to import data from a Word file into the HTML field of a table that is not a Knowledge Table?
Hello,I would like to import data from a Word file into the HTML field of a newly created table that is not a Knowledge Table, just like how it's done with Knowledge Tables.In the future, I plan to import over 10,000 Word files.Therefore, manually co...
Universal Request Transfer Issue: Transferring to HR Case Table Instead of HR Global Table
Hello Community,I am currently working on Universal Request functionality, and I have encountered an issue when transferring a request to the HR Global Table.Despite specifying the HR Global Table in the mapping configuration, the requests are being ...
Replication of Knowledge articles across instances
Hello Folks,I have a requirement of replicating a KB and/or KA across instances.While I see many posts on IDR but here we need to chose something else as IDR is a paid plugin.Can anyone help me out in using "remote table" and achieving it. As I am ...
Resolved! Access "Manage Attachments" in Knowledge Article via ATF
Hello everyone,I am currently building a test scenario in ATF which should reflect a user experience. So far I have not been able to open the ‘Manage Attachments’ window to remove an existing attachment. I have already tried various test steps (Click...
How to get approval comments post-approval
Hello all,I need to collect all comments and the actors making the comments (and their decisions). I am using the following script based on https://www.servicenow.com/community/itsm-forum/copy-approval-comments-to-sctask-work-notes/td-p/725367// Get ...
Not Able to see New option and also not able to see the field details on the Workspace
Hello All, I am working on the OOB Health and safety module. When i open the List view of the Injury and Illness records are not editable and even New option is not available Also when i open the safety incident record and try to create the injury & ...
Cross scope access policy
I have written a Bussiness rule in scoped application, and this rule deletes records from a table in Global. So what kind of cross scope access policy I need to configure
How to avoid Duplicate Record Insertion through Transform Map script
Hello Everyone I had correlation Display on field case table. i had mark coalesce field false. still if anyone case state is open/progress coming with same Correlation Display then it should avoid Duplicate Record Insertion through Transform Map scr...
Resolved! Attachment not getting attached in email
I have RP created for CSM table, where i have used some "attachment" type variables.when submitting case with attachments, attached using "attachment" variables, they are not populating on top of the case. Rather they are seen in activity stream.My i...
Notify remaining 'Watch list' users when comments added by one of the users in 'Watch list' field
Hello, We have a requirement to send email notification to remaining users in 'Watch list' field when comments are added by one of the user in the same 'watch list' field. The tricky part of the requirement is to exclude the commented user from recip...
is Script include synchronous call in schedule job?
I want a code to run immediately it runs a OOB script include which is in schedule job, hence i have placed the code below the script include in schedule job, so I was wondering if script include call is synchronous or async ?
