Hi,i have to create order guide which has 2 catalog item.consider catalog item A has user variable , where im entering 10 /20 users in single request. which in return it must create 10/20 individual RITMS for each user mentioned under single REQ#.Kin...
Hi All, I need to add an info message at the top of a custom table's list view. Please assist. Thanks & Regards.
Hello Everyone,I need a small requirement regarding choice field.when user submit record by UI action button and see the record in list view, and double tap the choice field it does not give the value the record created.Check the ss below first is th...
Hi team,I have a requirement that it is possible to change the virtual agent icon to the attached format. ThankAnil!
Can we create a section on custom table form just like below: My requirement is to add users where I can edit their details (like emp no, access card ID) being on same form, instead going to user table. Quick response is appreciated.
Hello team,The below script is not working var urls = 'https://dev.service-now.com/sp?id=sc_cat_item&sys_id=73b1bafa9752cd1021983d1e6253afb5&sysparm_variables={"ritm_number":"'+current.sys_id+'"}'; The same script I wrote a year back for one catalog...
Hi TeamI am Currently Trying to configure popup view for service offering on incident table on workspace.But its only changing on native view not on workspace viewPlease let me know how can we set a specific popup view on workspace for service offeri...
Hello Team,I have recently observed in my instance the Reports with same name are showing Two times in the PA dashboard.The Only difference is Type is One Report is Empty and another one is taking the Type.So what will be the root cause.Please find t...
In the SOW when viewing an incident there is the resolve button which when clicked brings up the modal for resolution. How do I go about setting this same thing up but for sc_request?
When I submit a contract for review an email gets sent to the approver saying that you need to approve it as shown belowBut when a colleague submits a contract for review with the exact same approver no email is triggered?Can anyone explain why?
Is there a way to add current dashboard/report to service operations workspace?Such as under the overview component in the landing page?
Hello Team,I have created a Custom Icons, But I can see the Alignment is not in right format when I open in List View.In Form View it is in correct Format.Find the Below Screenshot. In Form View:Image details: Best Regards
Hi,Please advise to create scheduled job script for below requirement.First step - i need to clear the location errormessage field(customized string type field) from cmn_location table.Second Step - Step through each ACTIVE location (cmn_location) an...
Hi community,I have a file type where document viewer is not support by servicenow (which are none of Microsoft Office, PDF, PNG, JPEG files) I am aware that file types that are not supported by servicenow will be downloaded by default, but are there...
I set the "Password Reset" widget in SP, but after successfully reset a password, the links below lead to the main page of the instance, NOT Service Portal... Could someone tell me how to change the URL link in the Password Reset process as below? -...
