Xanadu Patch 4a We set up a before updated business rule for Change Request that prevents a change from proceeding if there is a blackout conflict. This seems to be working correctly except in one specific case. user creates a normal change; planned ...
Hello All, can I add a custom Font to my Instance?
Hey guys,I have a table extended from the task table and have a few new states that I have added to it. Is there a way to set these states as inactive states without setting up a business rule, so that whenever one of these states is selected, the ac...
Hi I am trying to add something beside my task or my to do but it it is not going there in the screenshot i want to add th My apps beside my to do i tried to modify the addition option for the instnace with menu it worked only for the my todos but wh...
Which is clear to me and I will get the world of heaven or distribute this email and English the world of heaven on earth and t shirt for women me a good morning how do you want to my account is not working issue
I have a user that want to create new labels on a VTB he owns but this is not possible without the correct Rights. I am unsure of the rights to give him and how? Thanks!
Hi I am trying to add something beside my task or my to do but it it is not going there in the screenshot i want to add th My apps beside my to do i tried to modify the addition option for the instnace with menu it worked only for the my todos but wh...
What I thought was going to be a simple task has me confused so wondering if someone may be able to assist me with this Virtual agent script to be used within a decision. I need the flow to check the time. If its between 9am-5pm local time, then it t...
Hello developers,I have a quick question that's probably ServiceNow 101 but I wanted to get more clarification.What is the difference between the Procurement Task > Related case and Procurement Task > Parent? They both have the same information but p...
I have a flow in flow designer that receives a body containing keys like "name": { "en-CA": "My Name", "fr-CA" "Mon Nom" }. When I try to create the body mapping in designer for the label it accepts it but it renames the name of that field to "en_CA"...
Hi, Notification count based on push notification which are read and not read are stored in the "sys_push_request" table1. There i see the type field where it have "origin_notification" where the notifications are configured and we can see it also on...
Hi There, i written script based on condition it will change the color.it's working in native UI. not in Work space. This is the script:i applied in particular view g_form.getReference('active_escalation', callback); function callback(res) { ...
I have gotten the roles assigned to a user. {{instanceUrl}}/api/now/ui/impersonate/role{ "result": { "activeRoles": [ ..., "sn_customerservice_agent", "sn_customerservice.contact_manager", "sn_customerservice.csm_workspa...
Hi everyone, I'm attempting to add a banner to our Change task to alert users not to proceed with a task unless the parent has already been approved by the change team. I've created the banner and added it, without filters the banner displays on all...
Hello I've been recently working on converting our AD/LDAP connections from being direct from ServiceNow to our company network via VPN tunnel TO using mid server. ServiceNow makes this very easy to configure LDAP Servers for data sources run through...
