Configuring incoming email
What ports need to be opened for incoming email?
Forum Posts
integration with Asset note application Update set
Hi All,I am doing some integration task with third party application know as Asset note.from the Asset note we received update set which include some script include in it.My question is if I try to customize that script include and try to add some ot...
Resolved! How to remove required information boxes from catalog item in Portal
I'm looking to see if there is a way to hide the "Required information" boxes shown at the side of a catalog item in the portal. See attached. Thank you!
Resolved! Different themes based on logged in user.
I have a requirement to build out two different themes, both on the next UI and the portal. For example, if a field agent logs into SN from their field laptop, they should see different branding, colors, icons, etc., than someone in the corporate off...
Sending an attachment to base64 format to the third party
Hi , I have a requirement like In the incident table incident record got created when we try to add attachments we need to validate whether that attachment size is below 10MB or not if it 10 Mb then only we need to send the payload to third party if ...
Notifications - calendar vs schedule
With schedules replacing calendars, shouldn't the schedule field in cmn_notif_message reference schedules instead of calendars?
ATF: Change management - Record Insert step for table "sysapproval_approver" is failing.
ATF: Change management - Record Insert step for table "sysapproval_approver" is failing with error - Flow Designer: FlowAPI.notifyApprovalAction(): 'source_table' or 'document_id' field is empty in approval record: no thrown error Step used - Record ...
How to rollback the Platform Analytics Migration and How to only migrate some of the dashboards
Performing Dashboard Rollback and Migration to Platform AnalyticsTo perform the rollback, first access the com.glide.par.unified_analytics.enabled property and set it to False.Go to the par_dashboard table, select the dashboards you want to roll back...
Developer instance is slow/unresponsive
My developer instance, dev302303, is running very slow and is all but unresponsive. I released my old instance and requested a new but the problem persists. Just logging into my instance takes upwards of 10 minutes I understand that there is no suppo...
Resolved! Using ng-repeat in UI page
I am creating a custom PIR report UI Page. I have a gliderecord object which fetches related cmdb items from a major incident. I would like to use ng-repeat to print the records in a nicely formatted table. I am having trouble using ng-repeat in my h...
HAM - Mobile Device Management
There is a requirement to management hardware mobile device in Service Now. For a single mobile, we will have multiple IMEI. Each imei will have separate cellular carriers and their plan. We would like to have some suggestions to handle multiple IM...
Resolved! date should not be selected more then 60 days in catalog
Hi All,variable type is Date/Time [ name : Future date ]. Now in catalog form my day should not exceed 60 days, example [ today is Apr 17th then user should select date before June 15th ] please help here, how to achieve this
refresh token not appearing for microsoft teams spoke
Hi,I am using MS Teams Spoke as below. Also, tried with grant type as client credentials and given offline_access scope. I am getting access token that is expiring in an hour but not receiving refresh token. Am I missing something or Microsoft Team n...
How to add a drop-down list to a calendar-type report
How to add a drop-down list to a calendar-style report, and load corresponding data based on conditions? Just like: thx!
Block Unnecessary guest tickets from ServiceNow AWA flow
I have created a advanced work assignment ticket flow where tickets are automatically assigned to the given group. But there are unnecessary tickets getting assigned by callers mentioned as guest. How to block the guest callers to assign tickets to t...
