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Resolved! How to hide the 'Retire' button

Hi,I want to hide the 'Retire' button displayed on the form for members belonging to a group that has the 'knowledge' role. The 'Retire' button is OOTB so I don't want to modify it too much considering future upgrades. How should I achieve this?Regar...

Mi1 by Tera Contributor
  • 1396 Views
  • 7 replies
  • 2 helpfuls

Resolved! Suflow throwing error when adding subflow outputs

Hi Team,My subflow started throwing below error from nowhere. Not sure  what suddenly happened.Cannot invoke "com.glide.flow_design.action.model.FlowDesignParameter.getName()" because "flowDesignParameter" is null This mainly happens when I try to ad...

ShAn21 by Tera Guru
  • 3262 Views
  • 5 replies
  • 0 helpfuls

Event Processed but Notification not sent

I have a requirement to trigger notification before 3 month contract expiry. Created the event registry not running through scheduled job. Have checked the event log event processed. Also checked in notification preview user subject and body is good....

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Sowmya20 by Tera Contributor
  • 666 Views
  • 1 replies
  • 0 helpfuls

HMAC authentication with external system

Hi, I am trying to authenticate with ServiceNow using HMAC authentication, following the documentation: Link on Documentation. However, I couldn’t find any information on how to authenticate using an external system (Postman). Does anyone know how to...

DenisG by Tera Contributor
  • 4088 Views
  • 4 replies
  • 3 helpfuls

Resolved! Adding approver to the user based role

Hello,I have a requirement, where parent task will create few child tasks and assign them to different groups and all the child tasks will have group approvals will get attached here when i want to attached the approvals to only the users having spec...

Community Alums by Community Alums  
  • 1330 Views
  • 5 replies
  • 1 helpfuls

Integration servicenow to jira using oauth 2.0

Hi All,Below is the use case scenario for integration from servicenow to jira using ouathThe integration is successful as we got the oauth token and we are able to get into the Atlassian login page but while we test the integration using flow designe...

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MeghaM by Tera Contributor
  • 1364 Views
  • 5 replies
  • 0 helpfuls

email template

Hisome fields are mandatory those fields are not having value dynamically those fields should be in the email template. can we achieve this functionality?

Vedavalli by Mega Sage
  • 1294 Views
  • 8 replies
  • 0 helpfuls