Hi All, We have integrated Snow to Jira with the help of the integration hub (Jira spoke ), we have successfully mapped the fields and able to send the updates and receive updates from Jira. As an OOB we have "copy attachment " spoke which should cop...
There are 10 Catalog item variables in the RITM list view and it is taking too much time to load, even after that the list is not loading. Is there a way to load the list?
I want to learn ServiceNow Enhancement and implementation so please guide me from where I can start please suggest me now learning course and if possible, share document which will help me.
I just came across another paradigm in servicenow, domain, that I am not familiar with. I have created scoped applications and understand the concept. I do not have a clear understanding of how domain is different from scope or where I would want to...
Hi Team,We have a requirement to give write access to only particular assignment group of particular knowledge article. When a record/task is created in kb_feedback_task, currently assigned to user is having write access to description field, require...
Hi, I am working with an Application. That has different approvals by different users. The very first approval should capture a unique ISET number. There will be multiple ISET numbers, user will select a unique ISET number. Once selected and approved...
Hi Experts, Any idea on why the approvers name are not showing under stage section on ticket page post approval done ? Thanks Bishal
I have an integer field on the sys_user table called "u_queue_number".What I want to do if possible via a flow is to seek out all records where u_queue_number is not blank and find what the current highest value of that field is and also how many rec...
Is there a way to highlight the entire row of a record that has VIP flag in a column in servicenow within the requested_for column?
How can I change the message 'You do not have sufficient privileges to access this knowledge item' to 'The article <article number> has been retired.' when user tries to access a retired article. I have updated the message in macro 'kb_view_cannot_re...
The script below works in Dev but for some reason is not executing when I moved it to Production. What am I missing? (function() { //alert('click ok'); var ECpilotUser = new GlideAjax('global.getUserInfo'); ECpilotUser.addParam('sysparm_name...
Dear Expert Please tell us. I want to hide or disable access to only certain portals when accessing the Employee Center from a mobile browser.I want to create a user criteria to meet this in the portal availability settings.What table should we use t...
I have a custom that holds some fields data from alm_hardware, cmdb_ci for assets.SO I have business rules on those tables for updates. The alert calls a script include function that gathers data from these two tables and write them to the custom tab...
Hi Gurus,I have a CMDB query that is the source for a report, it appears each time the query executes it doubles the number of records found on the report. Is there a way to return the distinct records or at least the latest result set, not includin...
Hi guys, can someone please help me? I have a scoped application and on one table I have an application menu module ,,approvals,, which refers to Approval table in global scope sysapproval_approver. I need for fulfiller to be able to modify and read ...
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