Hello, I have requirement if someone select incident from service portal and if the escalation count on that incident increase more than one then it should show a alert box that "incident is already escalated please click here to know more about i...
Hello Team, I have a requirement where users should be able to provide feedback directly from an email notification. The email should contain links (such as emojis) that, when clicked, immediately submit a response to the associated feedback survey.I...
I have a catalog item that asks for a list of users, I'm using a list collector that is accessing the sys_user table. What I want to do later in my flow is the send a notification to all users added to the list collector field on the catalog itemThe ...
Hello Team,I created an actionable push notification. When I submit a request and the approval is triggered, the notification is sent correctly. However, the sys_id is appearing at the top of the notification, and I'm not sure how to remove it.
I have an approver's page which has a custom approver widget allowing user to accept or reject. The same page also has a form widget showing the details. I need to know when user selects accept or reject whether the form was modified so that I can us...
Hi, i have been struggling to find the record where this notification is being sent for when a contract is sent for review.I have found this in the log for when its triggered so can anyone understand this and help me?
We are currently grabbing a registry entry and updating a custom field on PCs using Discovery and a script within the Windows - OS Information sensor, which is part of the Windows - OS Information Discovery Probe. How can we do the same with Discover...
Does anyone have documentation on the Machine Learning (sn_ml) API? I can't seem to be able to find it anywhere... not sure if ServiceNow hasn't published anything or what. In the OOB script include that gets enabled w/ the Machine Learning plugins ...
Hi, I have requirement to build a flow to basically monitor when an integration last worked. In my instance there is a platform integrations table, which recently has a new section added to it called monitoring. I have attached a ss of it below. What...
why the case assigned to is deleted after the case state changes to closed ?how can I disable this behavior
Hello, I have requirement that whenever 'Start Microsoft Teams Chat' UI action is clicked on Change form, all the assignees of the associated change tasks should be part of Recommended in the chat that is about to open. As of now, in OOB functionalit...
Hello, I'm attempting to authenticate my Service Now developer instance with the app I've installed on this instance. Here's my configuration for the app in my Application Registry: I can confirm that my Authorization URL and Token URL work correctl...
Requesting an Access Bearer Token from the SAP SuccessFactors how can we set up the Bearer Token from the SAP SuccessFactors to ServiceNow for the REST API integration , please help me
Hi Team,I want to populate few fields from report item section to the fields of Expense Records section once the record is created. For example, i want to map amount field of report item section to amount3 field of Expense Records section on the same...
