I have tested the following scenario:- Updated a field that belongs to an incident e.g. resolved_at and can see the incident records returns a sys_updated_on value of when I performed this update- I then checked the extended [task] table, even though...
Hi, I would like to change the placeholder text in the 'Additional Comments' field. I have tried updating the out-of-the-box script for 'Modify Comments Label,' but it updates both the label and the placeholder. I only want to update the placeholder ...
We currently have a Record Producer which creates a Safe Epic record that gets sent over to Azure DevOps. Basically, we write out all the field values entered on the Record Producer to the Description field (as straight text) so it gets sent over to...
Hi Team The workflow attached to a catalog item in PRODUCTION was migrated to FLOW... Now duplicate Tasks are getting generated for already generated RITMs which got generated previously at the time when Process Engine was not migrated to Flow i.e. w...
Hello Folks, I have created a pretty straight forward RBTM via IntegrationHub ETL. Data source is of File type. IN creating the data there is no problem. When I am running the RBTM for updating the same record, then its not working.. Data is getting ...
Hi,There is an "env" list collector variable in variable set used in different catalog items. I want that env variable to show only specific data for specific catalog item. I cannot use reference qualifier as it would impact other catalog items; use...
Hi Everyone, I have a string, when I convert this string into array. The last element of the array is empty; I want to break the for loop when element is empty. Please help me with the issue. sting = John, \n Guest 1, \n Guest 2, \n var result = ' '...
Hello,Standard Change fields are read only and locked as defined in the properties such as Short Description, Description, Change Plan etc. I would like to enable editing Short Description field only for 2 Standard Change templates but still want to ...
Hi all, I just need a report ,query or filter for all the cmdb servers/services whose support group was changed to 'somegroup' in the last 6 months. I tried getting it from history records but not sure if that is the correct way to fetch the records....
Hi All, We have a requirement where we want to make certain variables editable for the task assignment group members. We have tried making readonly false and every single possible ways but not working. Can anyone help here to fix this issue? Thanks i...
I'm working in incident management in ServiceNow. I want to trigger the flow designer only when the subcategory is changed from the incident form variables of an existing incident. I was able to put the question but 'changes' operator is not present ...
Hi,I have a textarea component (id: textarea_1): in my client script I have following code: const textareaValue = api.state.textarea_1; But if I log the variable I get a undefined value although I have inserted a text. How can I read the input of the...
I am facing challenge in testing OOB emergency change workflow through ATF , in Authorize state when requesting approval its failing and throwing below error . FAILURE: No records matching query:Approver = cab approverand Approving = 020ac25b4730e...
Hi,Getting 429 error in some of the Azure patterns, Status: 429 Response: HttpResponseProxy{HTTP/1.1 429 Too Many Requests [Cache-Control: no-cache, Pragma: no-cache, Content-Length: 421, Content-Type: application/json; charset=utf-8, Expires: -1, Re...
Hi,How to call the OOB conflict detection ui macro on custom ui action and hide the oob ui macro for specific condition like domain is abc in custom change request table.Thanks