Developer forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Resolved! Flow Designer

Hi, I am new in flow designer i have one requirment  created the maintain item that containing a variable location, of type list collector .if user selected the three location ,so three catalog task should be created if four so four task should be cr...

Sections on a form can appear as

Hi, Can you please explain it in a line or two? A new Service Desk employee in Latin America complains that the create dates and times are incorrect on their incident list. What would you suggest to fix this issue?1. Use the system properties to corr...

KPI for ageing HR cases

Hello Community,I am trying to build a KPI for HR cases which have not been updated in last 14 days using platform analytics.This is needed to analyze backlog trends over time. I need to ability to select months like Jan 2025, Feb 2025, YTD etc and t...

dvelloriy by Kilo Sage
  • 360 Views
  • 1 replies
  • 0 helpfuls

Previous updates value in flow designer

Hi Team,how can we get previous updates value in flow designer i have created flow designer on problem table.. i have to wait 24 hours and then if updates count increases(greater than previous) in 24 hours i have to trigger notification can anyone he...

Shabbir1_0-1739470878471.png
Shabbir1 by Tera Contributor
  • 347 Views
  • 1 replies
  • 1 helpfuls

Multiple should not run

Hi,I have a requirement involving a catalog item in the portal, which is already implemented for bulk upload. When we select the CI class variable from the portal, the respective transform map should run. However, currently, if we have 12 rows in the...

ThatiV by Tera Contributor
  • 299 Views
  • 1 replies
  • 0 helpfuls

Resolved! Need Help on code

Problem ticket cannot be closed if there are open Incident Tasks anyone please help with coding.

Resolved! Variables to Incident form in SOW

So I have here a record producer in Service Portal - it becomes an Incident when submitted.However, these variables are not showing on the Incident form. Please help on how I can make it appear. Thanks. I need to make it appear as a new section in de...

tinndizz_0-1739380296430.png tinndizz_1-1739380393773.png
tinndizz by Tera Contributor
  • 1124 Views
  • 10 replies
  • 4 helpfuls

send PDF files of KB articles in rest api response

A third party app, sends request to snow system for KB articles. They may send a single KB number or multiple KB numbers in query parameters. And they need the KB articles as PDF file in a ZIP file in the response. Is it feasible using scripted rest ...