Cab Workbench
how to provide filter condition for this requirement "Review of upcoming Minor/Standard Changes" in cab workbench
Forum Posts
emergency flow same as to follow for Release Issue Fix
Hi Team, we have a requirement that , we are having ' Release issue fix ' change , it has to work like how emergency change request is working , same flow has to work in when we submit release issue fix request submitted . can any one please provide...
Resolved! Dashboard
I have a requirement. There are addresses and prices in the task table. I want to make a report and dashboard. I want to display the prices according to different locations and put them in the dashboard. There are more than 10 locations. Should I cre...
How to restrict document type in attachment field type on a catalog form
Hi all,Looking for some help on restricting the document format to upload on an attachment type field in a service catalog form. For example one of the upload fields should only accept ".json" format and another only ".docx" format... Any help will...
Monitor and Notify When Thresholds are Approached
Requirement 1.We have created below three groups 1.OpCo_Local_Admin2. OpCo_Fulfiller_License3. OpCo_Approver_Admin Requirement 2.We have created Custom table 'u_license_tracking' with custom field 1.Company (Reference to `core_company`)2.Fulfiller_Co...
change glide.login.home to employee center without banner
i tried changing glide.login.home = /escbut the banner is at the top, is there a way to get rid of it?
How to combine multiple entries in change report ?
I am trying to create a change report but there are multiple entries due to multiple CIs added to a change. Is there a way we can club these entries to show a single row?
Help with payload script include
Hi, Can someone please help or gudie me in the right direction.I'm kinda of stuck with payload for remote spoke ebonding. Destination has sub state "On hold Reason" and my source has no "On hold reason" (i am the source)Below is the mapping I'm try...
How to verify that an attachment was attached to a record in ATF
When I run a test with ATF, I can successfully attach a file using "Add Attachments to Form (SP)",but I'm looking for a way to check whether the file has been confirmed to the target record.The test shows success when ATF is run, but due to the ATF s...
changing breadcrumb widget "home"
In the ootb breadcrumb widget, there' s a part in the HTML for Home that looks like this: <li><a ng-href="?id={{portal.homepage_dv}}">${Home}</a></li>Where does portal.homepage_dv get set? I'm confused how this knows to take the user back to the ...
How to map model id via SCCM integration using SG connector 2019
As of now only the model number is mapped in OOTB robust transformap, is there anyway to map the actual model id from SCCM to ServiceNow via SCCM Integration using Service Graph connector.
When incident on-hold state changes state must automatically change to in progress
Hi, I need help with a solution: When an incident is on hold and the user changes its state, it should only be able to change to "In Progress." The user shouldn't have the option to resolve or close the incident directly; it must revert to "In Prog...
Script to get the reference data in flow designer
Hello, I have a REST API returning a Array Object containing CI . I am looping thru the data and inserting into the respective CI table. How do I script to insert the Manufacturer or model ( which is a reference ). Attached is the screenshot of what...
Vulnerability Response - Request Exception UI Action - different lengths of times for exceptions?
Is it possible to have different maximum lengths of times for exception requests based on the criticality of the vulnerable item an exception is being requested for? I understand you can use Exception Management Configurations to set an overall maxi...
Share Incident Management Dashboard with the itil role
Currently taking the Performance Analytics simulator, and I am stuck on this step. I have clicked "view dashboard details", "usage", and granted access to itil role as shown in image below This step refuses to validate. Please advise on how I may co...
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