Hi, I have been checking if its possible to override the display value for Policy Exception table. Currently the display value for the policy exception table is Number which is extended on task table. I'm planning to have a different display valu...
Is it possible to have an end user submit request on the portal and the catalog request can be completed on the Requested item table without getting to Task table?A customer was asking if that is possible that she would rather reduce the work load cl...
Hello guys!I am currently working with a workflow based on the sc_req_item table. You can see how it looks down below. In the first Run Script (Set values on REQ and RITM) activity I have the following script: current.opened_by = current.variables.o...
HI, Firstly if there's an easier way to achieve this than the way I am doing please let me know. I have a Form (Catalog Item) in my portal that is essentially a Confidentiality Agreement that requires Either Agreement or Cancel to signify a users Agr...
How Can i Choose Questions rather than Question Sets on a Record Producer
Hi all,I have a requirement wherein I want the user's previous RAM selected to be set automatically upon logging.So, let's say I have selected 'IT Risk Assessment' and once I re-login to my system I should be able to see 'IT Risk Assessment' set as p...
Afternoon everyone I want to report on catalog items by category but then stack them by all items in that specific category. Is it possible? I attach a few screenshots to better explain. RegardsThereza
Hello developers,I'm exploring ways to resolve common issues like Homeworkify not working for users. Often, errors arise due to server-side delays or API connection problems. ServiceNow’s workflow automation and integration tools could provide a syst...
I was trying to change the color of an UI Action with the good old method of forcing style with a client script when I noticed a new(?) field called the Form Style.This does exactly that, changing the color of the button to one of those (primary=blue...
There is oob widget "sp-variable-editor". I have cloned it and used it in CSM case page in portal.suppose, we raise case via record producer with 20 variables filled out of 50 variables.Problem is that it is showing all 50 variables in variable edito...
Hi, I added two new fields called Nice to have story and Must to have story in the Story record. I want these fields to be mandatory. But when I added, the asterisk symbol of the fields is in grey colour. I want this in red colour. How to do this
Hello All I need to create an ATF for a catalog item with a multi row variable set. The catalog opens fine but the ATF fails on the step Add Row to multi-row Variable set with a message of ERROR: Cannot find g_form on page. Any idea on what I am doi...
Hi Experts, I am using the form widget to show the backend form in a custom service portal. I have a custom table created and a related list of another table as well. In the backend, I can see the New button in the related list but same button I am u...
Is there a way to display all available users in this list? Even when there are 100 users, all of them shall be visible without typing anything in search bar.
Hi Everyone, We use service accounts for integrations and it has been managed through CyberArk. Recently we rotated the password for our LDAP service account and from then the LDAP connectivity is failing for every few hours, the LDAP user account ge...
