View option is not visible in attachments, only rename and download options are visible. This is happening from past three days. Can anyone help me to resolve the issue.
Hi All, I have a requirement to trigger a task in the workflow once all the below conditions are matched: 1. TASK A gets completed2. TASK B gets completed3. TASK C gets Completed (if triggers) - This task triggers based on the user selected of Yes/No...
Hello Team I have set up for basic authentication for snowflake integration using JDBC connector. Now, snowflake looking for key-pair authentication from servicenow side. What steps will need to
Hi, When a value is of a field is change on list I want to get few values from the form on the same table which then I want to pass to script include and then based on the response from script include I want to check if the value is empty in my curre...
Hi, In background script I can add an object to the current update set with the following code : var rec = new GlideRecord('sys_script_include'); rec.get('bb1917f6dbda58901d764cb115961990'); new GlideUpdateManager2().saveRecord(rec); The object is we...
Hi,I created a flow that has 9 tasks. Each task will be created one by one after the closure of the previous one.I have achieved this using flow designer.However, before closing each task, I need to send a reminder notification 72 hours before the du...
Hello All! We enabled Suggestion button for Short Description field on Incident form. When viewed from the backend, it is visible and works well. But the same button is not visible in the portal. Note: We're using Admin role to view it on the backend...
I have a flow that is running as system user, but I need to know who trigged the flow and the commands bellows doesn't return the user logged:- gs.getUserID();- fd_data.trigger.current.sys_updated_by;Any tips?
Hi,I'm trying to set up a dashboard where we want to list tasks that are assigned to my group, and being able to filter on customers country code and ALSO select different customers. Use Case: I want to only show customers that are tagged with count...
Hi, I am trying to achieve a requirement where i want to hide all attachments attached in the form if the the current logged in user is not member of current assignment group. i tried this through ACL but no luck.NOTE: i trying to achieve this on sco...
I am creating the atf, while i click publish button i am getting the dailogue, how can i mimic the button for OK or Cancel
Incidents are assigning to (MS Internal IT) workgroupChange requests are assigning to (MSS Internal IT) workgroup We need to restrict (MSS Internal IT) workgroup to incident table assignment group field in ServiceNow it should be visible to only chan...
Hi Team, I have used variable "requested_for1_VS" from variable set to checking assigned to in CI ". It not worksReference qualifier javascript: new FMC_CI_check().getCIFilterForQualifer(current.variable_pool.requested_for1_VS); Script include...
I have created the attached Catalog item form, I want to make this visible only for the user who is in the Manager variable (who is the Manager of the user which is present in the Name variable), could anyone tell me how we can do that?catalog item
Hello Developers, I want to be able to create announcements on the system status on the service portal so that when go to knowledge and create a KB = IT and category = Email Then the article will display within the announcement field on the system ...
