Resolved! Extract the date from GlideDateTime()
Hello Experts!How do I extract or use the date from GlideDateTime()?Thank you!Carlo
Forum Posts
Measure Service Operations Workspace utilization
Is there any existing metrics or can we develop a KPI to measure Service Operations Workspace utilization (users/transactions/chats or incident handled) in platform analytics or any other way?The requirement is the measure the adoption rate based on ...
How to attach image through import set to existing record
Hi All, I do have a photo.i converted that to base 64 and pasted base 64 data into excel.it is not getting attached to the record. I am able to attach CSV and text file through import set to record but not png file. here is the on after script that i...
Accounts do not sync from Azure Ad - ServiceNow, Need RCA for the issue.
Hi Connections, Problem Statement:XYZ Azure AD sync user accounts to ServiceNow using Azure AD Store application through Inbound. The sync is not correctly working for one of the group, and get skipped while updating group members. Members being adde...
choices hide
i have variable name "role" select box type : primary below three options 1 Administrator 2 Standard User 3 User Administrator if user select "Administrator" i want to show : Security Group - General Security Group - Employment Securit...
Resolved! Integrating Azure (SSO) with ServiceNow
Hello Experts!I am assigned with a task to integrate Azure(SSO) with ServiceNow. Can anyone help me out to perform this task.
Resolved! Expiry Date of the certificate is showing wrong
Hi All, I have noticed an issue with the field called -"Expiry" in the Certificate table where two different certificates having the same date, but one shows 5Days from now and another shows 6Days from now. For example: If the Expiry is on 30-04-2025...
RITM CANCEL buttons is disabled on Portal page
RITM stage is in "Waiting for Approval", the CANCEL and EXPEDITE APPROVAL buttons are not available on portal for few catalogs. Did i missed something. Someone can help on this ?
Dropdown Restriction
How am I'm going to hide the "Discontinue" drop down if the user selected the process appendix? I already have variable for sub category with select box typeWhen "Process Changes Appendix" is selected, the following field is displayed:* "Subcategory"...
Hide Order Now button in Now Mobile app
Hi, I want to hide Order Now button for few catalog items in now mobile app. The No order now and No order checkboxes are checked in catalog item page. And Order Now button is not visible in the service portal for the particular catalog items. But th...
Resolved! Guide me where I am lacking for my CSA exam!
A few days ago, I gave the CSA examination, but unfortunately, I haven't cleared it.Please guide me, where I am lacking and which area I have to focus on.Also, what are the materials I should follow for better learning?Thanks!
Resolved! https://www.servicenow.com/community/developer/ct-p/Developer
I am not able to access the dev portal. Is it down or discontinued?https://www.servicenow.com/community/developer/ct-p/Developer
Roles that consumes ITOM Discovery Licenses
Hi guys.I have a situation with a client that was contacted by Servicenow Team because the company is using more ITOM Discovery licenses than purchased through their current plan. The thing is that they do not want to pay for the licenses so they're ...
Is the ServiceNow Developer site down?
Is the ServiceNow Developer site down? I'm getting 'this site cant be reached.'
I am not able wakeup my PDI
Suddenly, on last friday morning I could no longer login to my PDI after I was using it just before. and days before.After accessing my instance, it showed a login windows but I was not able to login anymore with my accounts.Furtehr after having logg...
