The Zurich release has arrived! Interested in new features and functionalities? Click here for more

Developer forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Issue related to Cascading Filter Platform Analytics

Hi Everyone, I’d really appreciate your guidance on an issue I’m facing while setting up a cascading filter, where Filter B should follow Filter A. Here’s the context: My main table (Incident Reduction) has two fields: Application and Department.The ...

AnupriyaC by Tera Contributor
  • 175 Views
  • 1 replies
  • 0 helpfuls

Need advise on Declarative Action on the Configurable Workspace

We're using the HR Agent Workspace. Background: We do have 1 Business Rule to check to ensure that 2 custom fields of HR Core Case tables already updated before Close Complete. Issue: We're using the OOB Declarative Action of HR Agent Workspace as be...

Bird1_0-1747122121064.png Bird1_1-1747122325899.png Bird1_2-1747122511649.png Bird1_3-1747122644361.png
Bird1 by Mega Sage
  • 634 Views
  • 8 replies
  • 1 helpfuls

Resolved! Need to set Auto Re-direct old Workspace to new Workspace

Hello, We have plan to migrate end-user from using old Agent Workspace to the new Agent Workspace. We know that we can deactivate the old module but some of users, they may already bookmarked the link, so it still can route them to the old one. Quest...

Bird1 by Mega Sage
  • 717 Views
  • 4 replies
  • 1 helpfuls