Hi,
Can i change views in servicePortal. I am using SimpleList widget to show the incidents, when i click on any incident it opens up in Service Portal view. I want to change it to default view.
My open incident widget
Incident view
hello,
The Simple List widget considers options.view parameter if passed, otherwise it defaults to the 'sp' view.
The tricky thing is that you have to pass the sys_id of the view as an option from the widget instance.
So try adding the sys_id of the default view as view option in the widget instance:
Pls let me know if this has been helpful.
Cheers,
Andras
