Hi,I am using a "Look up Record" to get the REQ record. I am able to get that but in the output I do not see anything that says Requested Items. When I go to the REQ record and scroll down, I do see the list of RITMs on it under requested items tab, ...
Experts. Please tell me about the ranks of the Now community.I was asking a question in the community and I heard that you recently became a "Giga Expert".What other ranks are there?Are there any benefits? Best regards.
Hi All, I have a requirement to restrict access to particular incident records based on Role and Business service.The incidents created from "Payroll Issues" record producer must be visible only for the users having Role- ( payroll + itil ) and havin...
Hello All, We are experiencing an issue with Incidents created through the Logic Monitor integration. These incidents are generated for collector failovers, and the failover details are included in the Incident description.When the failover is restor...
Hi Team,I have requirement:a. CS Req – Logistics - Response Time which is achieved by changing status from Submitted to In Progress maximum 3 hours from ticket creationb. CS Req – Logistics - Resolution Time which is achieved by changing status from ...
I'm encountering a problem with a formula indicator's breakdown by priority in Analytics Hub.The automated indicators used in the formula display correctly with the breakdown when viewed in Analytics Hub, but the formula indicator (which calculates t...
Hello everyone,We have a requirement that we need to open a record in agent application when user click on that record URL.I know we can achieve this with help of MobileDeepLinkGenerator API.But is there any possibility that the record browser URL wh...
Has one had any experience of putting the AxwayAPI gateway (or similar) between the MID server and SN SaaS? We have an on-prem MID server which is working fine and a new MID server and Security are telling us that we must now place the Axway gateway ...
Hi All,Please share your inputs /idea on below concern.I would like to add Response Category field with Dropdown list, please let me know who can we do it.UI PAge : sn_templated_snip_message_template (OOB),based on Category selection on ui page Temp...
When c, what is the first step in the process?A. Run Data ScrubberB. Set CoalesceC. Select Import SetD. Load DataE. Define Data Source
Actually, I had created the team's integration using ServiceNow. When a message is to be posted into the existing channel I'm getting the insufficient Privileges error 403 can anyone help me regarding it.like what is the content-type: application/jso...
Hi All,I am trying to send email to a specific Email address with all RITM variables when a request is submitted.Initially I have given a simple FD taking a RITM and then send email to see if all variable goes properly. Any extra steps to send email ...
Hi All,I’m working on a requirement where records are sent to a staging table and then processed through a specific transform map.However, I’m facing two issues:When I insert a record into the staging table via script, it is being created twice.When ...
Hi All, I have create glide dialog window pop up which shows the only this list level view of indient but I am not able to add next page move option in it remain on the first page only.@Ankur Bawiskar can you help me with this function onLoad() { ...
Hello all fellow developers I have an overall experience of about 7 years in the ServiceNow ecosystem and I am a bit confused as to how do I get started with AI/ML implementation in ServiceNow. If I want to get a CIS certification, I have a clear pat...
