Condition builder in Service portal

SanjivMeher · ‎12-06-2017

Hi Experts,

In Service Portal, I am using the Data Table from Instance Definition widget to display the list of records.

I am able to see the filter. How can I use this filter to perform condition building?

Thanks,
Sanjiv

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SanjivMeher · ‎12-06-2017

Thanks Jesse. I was able to make it work in Instance Definition, because ultimately both Data table from URL definition and Data tale from instance Definition embedding the same widget widget-data-table. I just needed to pass 'enable_filter' as true and it started working.

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View solution in original post

thoma5 · ‎02-20-2018

Yes. The filter appears but this is what shows up when I toggle it

and this is what shows up AFTER I click the end of the bread crumbs. How do I make this automatically load?

SanjivMeher · ‎02-20-2018

this is what shows up AFTER I click the end of the bread crumbs.

Can you tell me where exactly do you click?

For me I get the correct filters when I toggle the breadcrumbs.

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thoma5 · ‎02-28-2018

Right right, it shows up for me too after I click the end of the breadcrumb. But my question was how do I load the condition builder by simply clicking the filter icon like the ones highlighted in the images above...?

Currently my solution is to clone the breadcrumb widget and change the HTML to pass in breadcrumb data on the icon click and have the client script handle it. It's still buggy for now but at least the builder loads when clicking just the icon.