Conversational Interfeaces - URL Navigation/Target Location/URL Pattern

[Wardma]

Hello Any and All, I am looking to modify the URL Pattern in parent window using the Service Portal rather than the /now/virtual-agent/content/catalog,forms,knowledge/ 
Im not sure where these URL's are being passed so I can modify their destination. I dont want the virtual agent to use the above link instead I want it to use the service portal's corresponding pages. 

I want to replace the URL Pattern with my own.

[Wardma]

In conversational interfaces, if you do not modify the script include as its ment to be a dynamic array to produce the proper url for various records (our instance was customized so this was an issue), youll want to visit URL navigation in the settings and update the URL according to your targeted URL. Additional note here, take a look at how the link is structured in terms of the dynamic link thats out of box. Manipulate the link to maintain its dynamic link structure to point to the appropriate place.