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12-16-2022 05:01 AM
Hi,
Using the create record action in flow designer I am trying to create a record in sysevent table. PFA.
The event state is error and hence the notification is not getting triggered. Can someone assist on this as I have not worked on creating an event like this from a flow designer.
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12-16-2022 05:50 AM
You can write email script in notification to add user in cc.
If that is not possible in your scenario then you can write your custom action to trigger event as mentioned in below article Fire an event via Flow
OR you can call workflow from your flow designer, via workflow you can fire event and pass param1 to use as CC.
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Regards,
Abhijit
ServiceNow MVP
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12-16-2022 05:53 AM
Use this.
gs.eventQueue(inputs.event_name, inputs.event_record, inputs.parm1, inputs.parm2);
parm1 and parm2 can be used to handle cc and bcc. (see the notification form, tab [who will receive])
Or if you have already used the two parameters to hadle other purpose you can refer the below link.
https://www.servicenow.com/community/developer-forum/cc-and-bcc/m-p/2415613#M941901
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12-16-2022 05:27 AM - edited 12-16-2022 05:28 AM
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12-16-2022 06:32 AM
Hi @Nolan4 ,
You can create Script Step Action and call event there:
gs.eventQueue(inputs.event_name, inputs.event_record, inputs.parm1, inputs.parm2);
For more details check:
Regards,
Reshma
**Please mark my answer correct or helpful based on the impact**