Hi everyone,I’m working on a Transform Map where one of the fields is set as coalesce.I would like to show a custom error message in import_log when this coalesce field is empty in the source data.I tried adding this check in the onBefore script: if ...
We would like to be able to have an incident number and the short description visible in a reference variable on a service catalog form when a user selects the relevant incident number. We've also been unable to get the short description to show in t...
I have noticed through monitoring and reporting that on a certain midserver we have the number of Agents reporting "Up" decreases over time. Despite the hours where our operations are active, the number of machines reporting UP is quite low. I did th...
How do I remove these 2 in CSM workspace. I cannot find it in the list
I'm trying to display a hierarchy like structure in the case form so that the end user can drill down and navigate to the product and finally choose the product for which the case is being created. This is the hierarchy of product models that I have ...
Hello everybody, We have a Requirement for a Catalog Item, to enable Users to order a new support group.The users can enter their preffered group name into a single line text field for which i would like to implement a validation, so that group names...
Hello all, How to use wait for condition until catalog task variable is updated.I have one variables on catalog task when it is marked as yes it should trigger 2nd approval.(it is achoice field). How can I achieve this? tried using Do until flow act...
In ServiceNow, I used the OOB Form Widget in the portal to display a form and view for specific table. Now the user is able to edit the fields, but when the user clicks Save, some field's value is not getting captured. That field's value is being set...
Hello All, I want to Create Cascading Filter/ Dependent Filter in Performance Analytics. How I can create this? Thanks In Advance. Thanks,Shrikant
We have to differentiate the portfolio data for two groups , sp we created security data filters for that and then we also wanted to separate for Projects/Demands so we tried by controlled by reference option giving pm_portfolio table for two differe...
Hi All, How to Trigger surveys based on requirements given in the catalog? Thanks & Regards,
I have set up my email account successfully on my PDI. Tested connection and it is working fine. But when I to send email to PDI for my inbound action, gmail says address not found. I have checked email properties. I cant seem to figure this out.
Hi,In the My Tasks page, the tickets are currently getting sorted with the oldest records appearing first. The requirement is to display the latest (newest) tickets at the top. I checked the Activity Configurations (sn_ex_sp_activity_configuration) a...
I want to restrict the selection of past date on the "due date " field on the p_taskfor that i have create ui policy for the same.. but whenever i try to complete or cancle the p_task it shows the error mentioned in the ui policy ( even when due date...
In mail script csm ootb this is written below the link creation. I would be really helpful if anyone call tell me whats happening in Layman term.Thank you
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