As of now we are creating an Incidents via Inbound action , but when there is a calendar invite , still it is creating Incident , How to restrict that ? I am not able to restrict subject , as it can be any
Just an wild though why can't we integrate AI Agents , LLMs like Joule or Claude and use HITL(Human in the loop) into SAP Security and GRC module to assign the role automatically via one chat bot or any tool that will specifically solve the regular c...
Hi Everyone,I’m implementing a P1 Onsite SLA (4 hours) on Case Task in ServiceNow (CSM).Requirement:SLA starts from Case Created TimeStops based on Arrival Time (custom field)≤ 4 hours → Achieved4 hours → BreachedChallenge:Arrival Time is entered at ...
Hi, need some clarification on the pricing for ServiceNow instances. We will be using the REST API for integration and wanted to know about any limits or extra charges. I know the licensing costs are different per account, just want to know what I ca...
I do not know what I did wrong here. Yet, I won't pass this stage. What the problem? Help please!
@ Kailash BhangeHi All,I was having one issue when i hit the below payload using REST EXPLORER then characteristics were getting created but when i click on the approve button again characteritcis are getting created with empty values , can anyone he...
Hi All,I was having one issue when i hit the below payload using REST EXPLORER then characteristics were getting created but when i click on the approve button again characteritcis are getting created with empty values , can anyone help me what can b...
If you find this content helpful please upvote, thank you When working in a ServiceNow Personal Developer Instance (PDI), outbound email is not configured by default. To send emails (for notifications, testing, or workflows), you need to set up an SM...
Hi All,I am working on a Configurable Workspace page in UI Builder where I have multiple tabs, including a Playbook tab. My requirement is to show the Playbook tab only for users who have a specific role.Role:xyzRequirement:If the logged-in user has ...
I wan to restrict message in cab workbench page , however i am not getting message anywhere not in classic UI not in SOW not in cab workbench , however i need message in classic UI and in SOW . function onLoad() { var state = g_form.getValue("st...
I have created a UI Action, for problem_task table. It's working perfectly on native form view, but if I open a problem task in Service operations workspace the button is not visible.How to fix this? I want the button to be visible on Workspace form ...
Pune ServiceNow Developer Meetup – Key Points CoveredAustralia Release Updates1.In Performance Analytics, new enhancements were introduced such as data snapshot indicators, single score alignment, and the ability to export visualizations in formats l...
HelloI tried report on MRVS by creating a database view.I created a MRVS with the questions "Employee Name" (reference to sys_user) and "Salary %" (string). As you can see, for the field "Employee Name", I'm only getting the sys id (as this is saved ...
Hello, I am trying to integrate with Apple Business Manager to import mobile device data into the CMDB. The ABM API uses OAuth2 with JWT for authentication, and requires that the client assertion be signed with the ES256 algorithm. I followed this ...
HI,I created a catalog item variable of reference type, which reference to one of the custom tables I have. I set the Tree Picker for variable by setting the variable attribute with tree_picker=true. However, it is working fine in service catalog hom...
