Hello Team,
I'm trying to send the approval emails to all the group members when a record created on sysapproval table but I am seeing duplicate emails are going to all the users in group, for example if a group has 3 users all the 3 users are getting 3 approval email instated of 1.
Please let me know how can I fix the duplicate email issue
@Community Alums
you simply create your own email notification on sysapproval_approver with everything as same like OOTB
Just add your condition, add your email body email script etc
Also in Whom to send keep the approver -> don't give any group etc
Since when you set group approval, system will anyhow create those many approval records based on group members
I believe I have answered your question
If my response helped please mark it correct and close the thread so that it benefits future readers.
I am triggering the notification when record created on sysapproval table and checking the source_table field as condition on notification. It's created one record for each user in sysapproval approval table.
But I have received to emails for same task
the difference from above emails I see the name mentioned after "Hello" other user emails are getting triggered to my mail box
