CSM/FSM Configurable Workspace: more than one field decorator

[Community Alums]

Hellos

I've added 2 field decorators to the Assignment Group field on the Incident form in the CSM/FSM Configurable Workspace. But somehow, only one of the field decorators gets displayed (the one with the lower order):

If I switch the order, the other field decorator is display. But only ever one of them.

I'm on Vancouver.

Does anyone know if this can be changed somehow or if this is a known restriction in the Configurable Workspace?

Thanks!

Gioia

[Dr Atul G- LNG · Accepted solution]

Hi @Community Alums 

Not sure, but look here

https://www.servicenow.com/community/developer-forum/workspace-custom-field-decorator/m-p/1360693

https://docs.servicenow.com/bundle/vancouver-platform-user-interface/page/administer/workspace/task/set-up-field-decorators-in-configurable-workspaces.html

[Community Alums]

Hi Atul

Thanks for the links! The docu states that workspace supports up to 3 field decorators, so whenever we are dealing with a reference field one is already occupied by the info icon and another by the looking glass icon which leaves then one spot open...

Good to know.

Thanks!