Hi Team, There is an After Insert business rule written on Catalog Task (sc_task) for some reason it cannot be avoided and must be used with current.update(). This Business rule is causing unknown activitiy on Catalog Task as Active fasle. What coul...
I am getting the exact result by the script in the Relationship, but on the form below the related list filter is not showing. Instead of Service Entilements, I want the filter i.e., Company = companyName.
Hi Team,I need to apply a Workspace View Rule NEITHER via Role NOR via Condition. Instead I want to check if the logged in user is a part of the Group then apply the View in Workspace.Is it anyway achievable in ServiceNow?Kindly share your thoughts.T...
Hi All, We have an integration requirement where we will be sending attachments from Incidents to third party application. I am currently doing it using flow designer action. The main isue that I am facing is the mix of base64 content when multiple ...
I am building a dashboard for our application. After a couple of attempts I now know how I would like to build it. The main issue I do have right now is when I do dynamic data binding.In UI Builder I have done the data binding:By using the right tabl...
When Risk Statement is made Inactive, corresponding Risks are moving to Retired except for Risks which are in Respond State. for such risks, system is retiring them and again making them to Draft but the Risk response tasks available are moving to Ca...
Hi, I am using geomap in UI builder works well but I wanna make it more dynamic by configuring the data configuration i thought it need only a table but it require a dynamic json as data resource how can I make this work do I have to re-create the dy...
Hi Team, I have a 'sys_m2m' table, for which the two related change requests related tabs of related lists showing, I have configured the 'list layout' and added required columns due to same related lists name it has got added in two related lists in...
In plans, when I click the Add Button, I have these records listed, but here I am able to add multiple records but I need the selection the way that I'm able to select only one record at a time.How can I do this requirement?
Hi Community ExpertsWe have a requirement where different views are being followed on a Table:Form/List in both Native/ WorkspaceEg - Audit Engagement form will be holding View A/ View B/ etc. based on Groups on Audit Workspace Here, the ask is to sh...
I want to automate the RITM after it is created from service catalog. Now after ordering from service catalog, REQ and RITM gets created. Now i want to automate and auto approve the RITM and move the state to Work in Progress. How can I do that using...
we have tfs- service now - verizon integration and other way around which was working properly, for few tickets if tfs raised we create a ticket send a referance and working as expected in turn this creating a duplicate entries in verizon side.
I have a automatic state transition which should move the change req from 'Implement' to 'Review' when the Planned End Date is now or earlier. I have tried to do this different ways and have tried different variations of the filter conditions but th...
Currently on the change request form there is Close UI action button is visible at the top of the page. I need to change this so that it is only visible when state = Implement OR Review. Below is UI Action condition which is not working: gs.hasRole(...
How Can I Calculate/Measure Mean Time To Contain a Security Incident in Security Incident Response? Dear ServiceNow Community Colleagues, I would greatly appreciate any help/guidance on this: I have been asked by a client to calculate, measure and sh...
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