Hello community,I’m currently working with Flow Designer and ran into a situation where I made some changes to a flow that I now need to roll back. I’d like to revert the flow to a previous version that was working as expected.Is there a recommended ...
Hi everyone, I'm trying to get a user list in a List Collector and pass to Look up User in Entra ID, to get the ObjectID of each user in the list to pass to the Add Users to Group in Entra ID.However, I'm hitting a roadblock. I'm successfully getting...
Hi All,I need your help. I would like to have a topic in virtual agent that shows the user his list of active incidents and the user can press on one of those incidents and then update the incident with comments or attachment.How should I do it?Thaks...
Hi community,I'm facing a design issue in our Service Catalog and am looking for advice on best practices. My goal is to standardise the logic for selecting users and approvers. Current Setup:We use a Multi-Row Variable Set (MRVS) with an editable re...
This is my Action script step, trying to use this in the flow whenever variables (special char escaped) need to be updated. Now this is throwing an error when I am passing this value to variable "cable_installation_request_for_printer_selection_stat...
@Ankur Bawiskar In MRVS how to get only 1st Category from multiple Model CategoriesUnder cmdb_model table we have field Model Categories how i can take only first Category and add to MRVS data.Now adding it takes all the categories.Example:Model Cat...
Hi, We are trying to implement the Employee Center Out of the Box widget, 'My Items' which shows tasks, requests, surveys , and Today's Reservations to our custom portal. We are getting this error: Execute operation on script include 'hr_caseOpenReq...
Hello All, I have configured my Dev instance using MFA, but later since my phone was lost need to setup MFA in my new mobile. I was able to setup the MFA in my new mobile but while providing the 6 digit passcode for logging in Dev instance, it is sho...
Hi Team, Service Operation Workspace , Problem overview is showing below error. can someone suggest. Note: we have repaired the plugin and issue is only for Problem module. Attached screenshot from PDI Thanks,Pooja
I am trying to export a task (form view) to PDF to print. when doing so, the dot walked fields are not populating data. 'requested for' data is blank, although I have access to the data and can see it just fine from the form view. this started occurr...
I am working on a Flow that involves waiting until the Start Date of a Change Request. I was wanting to add in something to the Flow that restarts the wait if the Start Date changes. My current implementation has no parallel branches; it is set up to...
Here is snap in this snap the highlighted New button hide based on condition.condition 1 : if user had admin, can able to see the new buttoncondition 2: the highlited, managed by group member - who has any one part of that group member also able to ...
Needed to create a Related List from knowledge articles to incidents. From an incident record this was already happening using the Attach Knowledge related list and m2m_kb_task table. I decides to use the same m2m_kb_task table and create a relations...
Fast traslate Icon translate var gr = new GlideRecord('sc_request'); gr.query(); while(gr.next()) { gr.u_opened_for=gr.requested_for.getDisplayValue(); gr.setLimit(5); gr.query(); gr.print(); //gr.update(); }
Hello ServiceNow Community, I’m working on creating a scripted indicator that should return null if a specific condition isn’t met. However, I’ve encountered an issue: the count distinct function still considers null as a unique value, which results ...
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