Enable the ServiceNow Option to allow me to wait and export more than 10K records. I used to get an option earlier when I was trying to download more than 10K records from SNOW to either wait and Mail It. But now it does not ask me the same. Please ...
Team,I am encountering cross-scope access errors when opening Engagement Memo records in Advanced Audit.Error messages:Access to api '(sn_audit_advanced_engagement_memo.sn_audit_engagement)' from scope 'sn_audit' has been refused due to the API's cr...
Hi all, I need to add Due date field in Portal. I want it after caller and priority. Is that feasible? for both RITM and Incident.
Hello All,We have created number of Date Range interactive filters that work perfectly following below directions that uses widget and jelly code.https://www.servicenow.com/community/platform-analytics-forum/how-to-create-a-date-range-interactive-fi...
i have created a notification & there i have added a hyperlink Users URL which I have updated on the hyperlink in notification : https://XXXXXX:0000/sap(bD1lbskljdlasxMCZkPW1pbg==)/bc/bsp/sfp/crm_ui_start/default.htm But When i click on the notifica...
Hi Experts, I’m trying to enhance my notification setup by adding MVRS (Multi-Value Record Set) details to the notification sent to assignees, specifically when a task is assigned to a group. The goal is to ensure that assignees can clearly see the r...
Hi Experts, I’m currently working in Service Operations Workspace and would like to print a task record while acting as a fulfiller. The requirement is to generate a clean, printable version of the task record (details tabs) directly from the workspa...
Hello everyone, Did anyone faced an issue to Complete update set? After plugin installations, I got an error "Error MessageScan cannot proceed because required properties are not configured. Please set all mandatory properties before running the scan...
Hello everyone,We currently have a public survey that has been in use for some time. A new requirement has come up: the survey now needs to be sent automatically based on a specific trigger.Relevant Tables:pm_projectpm_project_taskpm_m2m_project_stak...
When the affected user reopens the INC by themselves, two "additional comments" of type "Reopened by caller with comment" one with the correct reason and one more empty comment is logged into the ticket and the notification for "Your IT Support Ticke...
Hello all, I have a cat item where users select a value in a reference field ('Access required', below). I've noticed that in the service portal, only the display value of the records they can select are displayed. In the 'native' UI, other columns c...
I noticed when I logged into my Developers portal that my instance is showing the following messages:The instance is offline. Please check again in a few minutes. Developer Instance is undergoing unscheduled maintenance. Get Notified when your PDI is...
sn_generative_ai.nsa_admin role comes with which plugin in servicenow
We have missing fields in the HR agent workspace when attempting to create a case manually. In DEV it works fine and the 'Opened for' is showing as configured in the case creation config. However in Test it is not showing anything except COE, HR Serv...
I have a knowledge base and it needs to be set to public access, where the public should be restricted to comment and rate the content . Also a banner need to be populated at the footer of the article as the content is only for the information purpos...