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Default filter and view editing

ggarcia3
Tera Contributor

Hello all, 

 

I am trying to configure filter list options/views from specific users/roles. I figured out how to enable filters on the module level, so everyone sees the same data. However, they are able to simply click "all" to clear the filter. I would like to remove the option to clear the filter based on a user's role or group. I'm aware of the "omit filter" checkbox on the list control but that deactivates the entire search/filter feature which I don't want to do. thanks!

1 ACCEPTED SOLUTION

Ankur Bawiskar
Tera Patron
Tera Patron

@ggarcia3 

to ensure they don't click All, you can use Fixed queries in breadcumbs

check this link

Restrict filters and breadcrumbs with fixed queries 

also this link

Help with a fixed query 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

1 REPLY 1

Ankur Bawiskar
Tera Patron
Tera Patron

@ggarcia3 

to ensure they don't click All, you can use Fixed queries in breadcumbs

check this link

Restrict filters and breadcrumbs with fixed queries 

also this link

Help with a fixed query 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader