documentation for new field task_effective_number released in Paris

[Lon Landry4]

I am trying to find documentation for new field task_effective_number released in Paris.

There used to be an article in HI, but the article was retired.

Does anyone know the intent for the task_effective_number or where to find documentation about this field?

Thanks for your time,

Lon

[Bert_c1]

Hi,

A google search shows: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0863532

but that KB is not public.

See:

Universal Request Number.

The field is Calculated as: current.universal_request.nil() ? current.number: current.universal_request.number

[Lon Landry4]

The link above is a retired article,,,

[SwarnadeepNandy · Accepted solution]

Hello @Lon Landry4,

Check this link - https://www.servicenow.com/community/developer-forum/task-effective-number-in-paris-notifications/m-...

Effective Number (task_effective_number) is the identifying number that has the UR number if the task has a Universal Request associated with it. If it is not associated with a Universal Request, then the Effective Number holds the current task number.

It is important to have these columns in the instance as they are referred to at multiple places in HR and ITSM code.

https://docs.servicenow.com/bundle/vancouver-employee-service-management/page/product/universal-requ...

Kind Regards,

Swarnadeep Nandy

[Lon Landry4]

Thanks for the reply; I spent a fair amount of time searching via google, Hi, Community, and documentation site, but I missed this. This is super helpful.