Developer

Understanding DMZ Architecture in Servicenow Discovery

I have a basic understanding of discovery; however, I want to better understand how DMZ works in real enterprise environments.I have some questions and would appreciate guidance from experienced professionals:What exactly is a DMZ in networking terms...

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Custom Application Query

Hi all, I created a custom application and connected to my instance. But unable to see convert to application repository mode or convert to development mode.I want to convert this to application repository mode and install via my company applications...

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Create Folder action failing while Get Site succeeds in SharePoint Online Spoke

Hi Team, I’m currently configuring the SharePoint Online integration in ServiceNow using the SharePoint Online spoke and I found a behavior that I would like to confirm.Current behaviorThe connection itself appears to be working correctly because act...

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How to send only approval notifications to the delegate?

I want to send notifications to the delegated persons but only for Approvals and Assignments. Instead of selecting All Notification, is there any other way to send notifications only for Approvals?

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ATF Error

Hi Team, We have multiple ATFs failing with below message, any idea what the issue is? And it seems to work some time and fails other times, even though the steps remain the same. Click a UI ActionThis step failed because the client error 'Uncaught R...

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I built a Chrome extension to create ServiceNow tables from Excel templates

Hi everyone,I built a Chrome extension called Excel to ServiceNow for ServiceNow admins and developers who manage table definitions in Excel.The idea is simple: if your team prepares table and column definitions in an Excel design document first, thi...

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Built a Chrome extension to record ServiceNow steps and export documentation. Looking for feedback.

Hi everyone,I built a Chrome extension called ServiceNow Recorder Pro and would love feedback from the community.The idea is simple: while working on a ServiceNow instance, you can record your actions and export the result as step-by-step documentati...

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Resolved! Has Anyone created a dynamic ricktext label for a catalog item that uses a catalog client script?

I have a need to build a dynamic table that will show up on a Catalog item.I have a table that is used to populate the table. I was looking at some information out on the web and found that this could be done, but not having any luck getting it to p...

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Microsoft SharePoint Online spoke - Look Up Folder action test parameters

Microsoft SharePoint Online spoke - Look Up Folder action test parameters Need help on syntax for input parameters or format for site location, Document Library Name and Folder LocationSharepoint URL is https://companyname.sharepoint.com/sites/servic...

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Demand Screening Process - Demand Module SPM

Demand Screening Process After completing all required information on the Demand form, the Demand Manager can move the Demand to the Screening stage.When the Demand is moved to Screening:Assessment forms are automatically triggered for stakeholders.E...

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RPA schedule is not running with "Failed to log in to the machine. Validate credentials... " error

Hi, We have set up the following components for our RPA implementation: Bot Process, Queue, Robot, Robot Credentials, Schedule, and Credential Group. On the Windows VM, we have installed RPA Studio, Unattended Agent, and Login Agent.When we run the f...

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Article Templates - How to limit to just the Standard/Knowledge for an individual KB

Hi,We have multiple KB's and we have the need to limit one of those KB's to only have the 'Standard/Knowledge' template available only. Is it possible to do this without the need of Scripts or system admin access? I have Knowledge.admin access and wh...

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Retrieve subflow input values through script

Hi, I am trying to create a script that will return the input values from a subflow that has completed. I don't have a reason for this, I just am playing around and wanted to see if it could be done. If anyone has any ideas, any help would be apprec...

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interaction tab can't be closed after chat is closed from employee side

After auto close, when I try to close the tab by clicking the cross icon, it freezes and doesn’t close. Even after the interaction is auto closed, I still need to refresh the page and save it manually before I can close the tab. Has anyone faced this...

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Knowledge Workflow

Hi All, After Australia upgrade, we are seeing weird workflows in KB Article. Can anyone tell me how to resolve it. Attached is the screenshot. Thanks,Rooma

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