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05-29-2025 07:04 AM
Hi Team,
If assignment group is empty in incident i have flow that calls another subflow.
But i wanted to implement logic where if short description has SAP assign to separate group using existing flow designer.
Also is there any way to script in the condition of if statement in flow designer
Solved! Go to Solution.
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05-29-2025 07:42 AM
you can use a flow variable of type true/false
Then use "Set Flow Variable" flow logic and use script to set it with true/false
Then use this Flow Variable value in IF logic
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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05-29-2025 07:42 AM
you can use a flow variable of type true/false
Then use "Set Flow Variable" flow logic and use script to set it with true/false
Then use this Flow Variable value in IF logic
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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05-29-2025 10:10 PM
Hope you are doing good.
Did my reply answer your question?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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05-29-2025 11:16 PM
@Ankur Bawiskar Should i write this logic before else if or after checking assignment group empty
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05-29-2025 11:27 PM