Emails to mass set of users in ServiceNow

[PriyaGanesh]

Having a requirement to send a same email to 8k+ users belongs to different branches of an organization from ServiceNow.  

Pls help me with below questions,

1. Is it possible to send an email to 8k+ users from ServiceNow?

2. Should 8k+ needs to be selected on records to send an email?

3. May i know the different approaches to send an email to 8k+ users from ServiceNow?

Please let me know if there is any other key considerations on this case.   

[PriyaGanesh]

Yes i was testing in my PDI, but it was not even triggered. Can we see the emails got triggered from publications from email logs in PDI?

[Dr Atul G- LNG · Accepted solution]

Hi @PriyaGanesh 

For emails in PDI: https://www.servicenow.com/community/developer-forum/solution-how-to-configure-email-account-in-serv...