Resolved! add value in cxs_search_res_config table
Hello Team , As per requirement , I want to add record in cxs_search_res_config table,How can I do that?
Forum Posts
Scoped Application custom table formatter help
I have a new scoped app, with a custom parent table that is extended to an incident like table.For example:Table1 (make extensible = true)Table 2 (extends table = Table1) There is no interaction/relationship to the Task table at all. I have an Additi...
We need to show data from user and group in a single reference field
HI Guys,I have a requirement where I need to populate both user and group data in a single reference table.We have a managed by field which is reference and it should show data both from user and group table.I just want to know whether this is even f...
Saving & Loading Templates for Service Catalog Items (Custom Solution)
While requesting Service Catalog items, users often face a common problem: too many variables (fields) on the catalog form.In real-life scenarios—especially during emergencies—users do not have enough time to fill all these fields again and again. Th...
Save and Load Template Feature for ServiceNow Catalog Items
While requesting Service Catalog items, users often face a common problem: too many variables (fields) on the catalog form.In real-life scenarios—especially during emergencies—users do not have enough time to fill all these fields again and again. T...
Resolved! set the assignment group in record producer by checking the i caller is member of particular group
I have 2 users A & B. And B is member of particular group. How to set the assignment group in record producer based on the group membership?
Get Engagement Messenger Module ID in Virtual Agent
Hi All,I need assistance with the following:How can I retrieve the module ID of the Engagement Messenger from a Virtual Agent topic that is running inside the Engagement Messenger?How can I set a default topic so that when I open the Virtual Agent fr...
Where is this health scan?
Where can I access/install this health scan dashboard? It doesn't mention anything around that. https://docs.servicenow.com/bundle/washingtondc-impact/page/product/impact/concept/healthscan.html
Resolved! CMDB Heath Dashboard Jobs: How to run the Health jobs on filtered CIs
Hello friends, We don't have CMDB Health Jobs configured and running. I would like to configure one for targeted set of CIs that I can filter, so that i can measure CI - 3Cs at least for filtered CIs. Anyone has any idea, please help. Thanks in advan...
create / update record from catalog item
Can we use workflow to update or create any record based on values filled in form from portal without using record producer any reference links is appreciated
How to disable AI suggestion in portal ?
we have enabled AI search in portal but we don't want AI suggestion to show in the portal.how to disable it ?
Resolved! Changing order of Module in list view on compliance workspace
Hi,I have a requirement to change order of list items in compliance workspace,In below screenshot , I want to bring evidence request at the bottom of the list.How can I achieve this? Thanks in advance!
Making Request Item in the Catalog Task previewable
When I open a task from Request Item, the Request has an Info icon where I can then Preview the record. However, the Request Item does not (see image). Both of them are Reference fields. I don't understand why it does not have the Info icon/link.....
Is it possible to add mrvs in the workflow notification?
Hi Team, Is there any way to add Multi row variable sets to the workflow notification? Regards, Sofiya
Unable to read tran:payload / raw SOAP body in Inbound Scripted SOAP Web Service
I am working on an Inbound Scripted SOAP Web Service in ServiceNow, where the incoming request is a SOAP 1.1 message sent from an external system (tested via Postman as well). The SOAP body contains a complex payload wrapped inside multiple namespace...
