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How fix : Idp redirection not working

Hi All,Kindly let me know how to fix Idp redirection and redirection has to be done automatically .but here redirection not happing to Microsoft Login page.   when I'm clicking in "X" mark, it is giving error message after Configuring at AzurePlease ...

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chanikya by Mega Sage
  • 220 Views
  • 2 replies
  • 0 helpfuls

Dynamic Data Binding Issue: Same Task Number on All Cards

Hey guys! I really wonder what I'm doing wrong, as I've followed this Youtube tutorial thoroughly. Watch from 5:27 to understand where my issue starts.I am trying to show information about specific tasks, but it doesn't matter which card I open up, t...

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ronro2 by Tera Contributor
  • 219 Views
  • 5 replies
  • 0 helpfuls

How to bypass SSO for new integration using oAuth?

The current instance has Okta SSO enabled. We are trying to enable a new integration using oAuth, but when the connection is happening SSO is getting triggered everytime.This is a third-party with no access to the SSO directory, is there a way to byp...

AndresGT1 by Tera Expert
  • 242 Views
  • 2 replies
  • 0 helpfuls

Report reference column

Hello Guys! Do you know if it is possible to use dotwalking and show columns from incident_sla table if report is created based on incident table. I need to be able to assign tickets to group and user to assigned to, thats why i need to use incident ...

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FotinaG by Tera Contributor
  • 236 Views
  • 5 replies
  • 2 helpfuls

Reporting using Performance Analytics

Hi I am working for CSM/FSM Workspace on CasesMy requirements is to build a PA dashboard to show:Build a daily report that shows the number of emails processed by each agent (Assigned to). The report must support filtering by Internal Team vs Externa...

Are Kaveri by Tera Contributor
  • 176 Views
  • 4 replies
  • 1 helpfuls

Resolved! Exchange Remote Mailbox creation via workflow

We are moving over to O365 and using the remote mailbox on an on premise exchange server. Up until now, we have been using orchestration on ServiceNow to build a new employees Active Directory account. But when we move to exchange, we need to create ...

matt_a by Kilo Guru
  • 5493 Views
  • 10 replies
  • 1 helpfuls

Retired values are showing even after saving the records

Requirement :In Line of business field we have to Retire values (“Home”, “Personal Auto & Home”)  and these values must remain visible and editable on existing records that already contain these values, but shall not be available as options for new r...

nandini29 by Tera Contributor
  • 220 Views
  • 6 replies
  • 0 helpfuls

ServiceNow integration with Microsoft 365

I need to integrateServiceNow HR Service Delivery – Employee Service Center within Microsoft 365 (Teams and Outlook)Is there any documentation to proceed on it.I have already installed plugins  "HR Service Delivery for Microsoft 365"(sn_now_teams_hr)...

Hafsa1 by Mega Sage
  • 97 Views
  • 1 replies
  • 0 helpfuls

Risk Event Task in GRC

Hi, In risk event related list task- risk event task i 'am facing issue. "Security constraints prevent access to requested page". What is the reason for this ? 

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Arun_Manoj by Mega Sage
  • 151 Views
  • 5 replies
  • 0 helpfuls