EventQueue not triggering from Inbound action

[SNowUser11]

HI,

I set up the eventqueue in Inbound actions, created event and set up notification but the event is not triggered. The inbound action is executed as i checked with logs.

[SNowUser11]

Have this at present 

 

[SNowUser11]

with the above it still does not trigger any notification and the EMAIL Log says

[rajneeshbaranwa]

If I am not wrong, You are trying to trigger an event whenever you receive an email from a particular email address. In that case, you can also use sys_email table as well, Correct ?

Can you try using sys_email and check if it works ? 

[SNowUser11]

Yes, My inbound action is checking if the sender is specific email address and the subject of the email does not contain any INCIDENT number so that we can send him a notification 

[asifnoor]

Hi,

Is the event created on the same table as the target table of the inbound action?