Exclude notification recipient

[MariaVitorS]

Hi guys, can you help me? I have a notification that runs on the sc_task and is sent to the Assignment group, but I need to somehow create a rule that checks if user A is in this group the notification is not sent to him, only to this user, how can I do this?

[Robert H · Accepted solution]

Hello @MariaVitorS ,

You can create such a rule by creating a new entry in the "sys_recipient_notif_preference" table. Essentially it will be the same result as if that user had disabled this notification in their Notification Preferences.

Here is an example that shows how a certain email notification can be disabled for the system admin. Please note that you will have to pick a random existing record from the above table and create a copy of it (via Insert and stay) because the first field "Notification table" does not have any selectable choices. Then adjust the fields shown in red as needed.

Regards,

Robert

[MariaVitorS]

Hello @Robert H 
I didn't have any records so I filled them in via Scripts - Background and it worked!!! Thank you very much

[Robert H]

Hello @MariaVitorS ,

Glad to hear that. Just letting you know that I found an even easier way if the table is empty:

Run the filter "Notification table = sysevent_email_action", then click the New button and that field will be auto populated. You can then select the actual notification and the user as usual.

Regards,

Robert

[MariaVitorS]

Cool, thanks @Robert H !