Filet type not support

[dgarad]

When trying to attach a file gets an error.

[J Siva]

Hi @dgarad 
Check the system property 'glide.attachment.extensions'. If it is not empty and pptx is missing, update the value by adding pptx.

For more info chcek the below support article: 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0998558

Regards,
Siva

[dgarad]

Hi @J Siva 

 I have update system property as below is not working and file label is confidential internal.

[J Siva]

@dgarad Previously, it was empty, meaning all file types were allowed. Therefore, revert the system property value.
Now, check the value of "glide.security.file.mime_type.validation". If it's true, then update the value as "false"

[Uncle Rob]

Did you check your glide.attachment.extensions property?