Filet type not support

dgarad
Giga Sage

When trying to attach a file gets an error.

dgarad_0-1747047331111.png

 

 

 
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Thanks
dgarad
1 ACCEPTED SOLUTION

@dgarad check the value of "glide.security.file.mime_type.validation". If it's true, then update the value as "false" amd clear the value of 'glide.attachment.extensions', keep it as empty.

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8 REPLIES 8

Hi @Uncle Rob 

 I have update system property as below is not working and my file label is confidential internal.

dgarad_0-1747049745406.png

 

 

If my answer finds you well, helpful, and related to the question asked. Please mark it as correct and helpful.

Thanks
dgarad

Ankur Bawiskar
Tera Patron
Tera Patron

@dgarad 

please check the system property shared by @J Siva 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Hi @Ankur Bawiskar 

 I have update system property as below is not working and my file label is confidential internal.

dgarad_1-1747049770585.png

 

 

If my answer finds you well, helpful, and related to the question asked. Please mark it as correct and helpful.

Thanks
dgarad

@dgarad check the value of "glide.security.file.mime_type.validation". If it's true, then update the value as "false" amd clear the value of 'glide.attachment.extensions', keep it as empty.