Flow Designer and triggering Notifications

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09-01-2020 08:24 AM
I tried to use the modern approach to executing Notifications by creating it as an 'Action' in Flow Designer. When I test the action and select a record. The notification executes.
It will not work when I place the notification action in the Flow Designer as an action and drag and drop the associated "record" from the trigger.
I tried dragging the "Sys ID" from the data pill or the "Record" itself from the trigger. The trigger is based on "Created" records, and then I want the notification action to execute. It does not work this way. If I select a record for testing. The notification executes.Any feedback would be greatly appreciated. Thanks.
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09-01-2020 08:31 AM
Hi,
please share screenshot of flow designer steps.
please check below link for troubleshooting notifications for flow designer
Flow Designer Notification Issues
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

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09-01-2020 08:32 AM
Hi
Can you check the system logs and see if the notification is triggered or is there any error.
Also share the screenshot of your flow designer.