Flow Designer and triggering Notifications

Magnum1
Tera Expert

I tried to use the modern approach to executing Notifications by creating it as an 'Action' in Flow Designer.  When I test the action and select a record. The notification executes.

It will not work when I place the notification action in the Flow Designer as an action and drag and drop the associated "record" from the trigger.

I tried dragging the "Sys ID" from the data pill or the "Record" itself from the trigger. The trigger is based on "Created" records, and then I want the notification action to execute. It does not work this way. If I select a record for testing. The notification executes.Any feedback would be greatly appreciated. Thanks.

2 REPLIES 2

Ankur Bawiskar
Tera Patron
Tera Patron

Hi,

please share screenshot of flow designer steps.

please check below link for troubleshooting notifications for flow designer

Flow Designer Notification Issues

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

asifnoor
Kilo Patron

Hi

Can you check the system logs and see if the notification is triggered or is there any error. 

Also share the screenshot of your flow designer.