We're reclaiming inactive PDIs to keep them available for active builders. Learn what's changing, who's affected, and how to protect your work. Read More

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What's New Popular Posts Events Career Path More What's happening right now Get the latest info about ServiceNow releases, events, and challenges from our Developer Advocates. Developer blog Keeping PDIs Available for Active Builders: Upcoming PDI Reclamation Changes Lately, it’s become ha... Read More Developer blog How to backup your Personal Developer Instance (PDI) Backing Up Your Personal Developer Instance (PDI) One ... Read More Developer Advocate Blog Building ServiceNow apps via Claude Code and the ServiceNow SDK Vibe Coding with Claud... Read More Developer Advocate Blog More Calls. More Builds. The #BuildMoreWithBuildAgent Challenge is here! More Calls. More Build... Read More Product Launch blogs Build anywhere, run on ServiceNow: deploying from external IDEs For developers with pr... Read More Developer Passport blog Developer Passport: AI Agent-Powered Playbooks and Nested Playbooks in the Australia Release Read More Developer Passport blog ServiceNow Flows in the Australia Release | Developer Passport On today's episode of ... Read More Developer Passport blog UI Updates you've been waiting for! Developer Passport: AI Experiences Part 1 Australia Release: Mod... Read More Developer Passport blog New UI Interactions! Developer Passport: AI Experiences Part 2 If you’ve spent any ti... Read More Developer Passport blog ReleaseOps in the Australia Release | Developer Passport If you've ever coordinated a big ServiceNow deployment... Read More Developer Advocate Blog Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Popular Posts Explore the most discussed topics and insights shaping our developer community. Developer blog The Day Chaos Met Its Match: Dynamic Task Bundling in Field Service Once Upon a Monday Mor... Read More Developer forum How to setup in app notification in agent app. Hi Everyone,In the Agent App, Field Service agents can order parts. Due to an integ... Read More Developer forum PDI was reclaimed without ever becoming accessible Hi everyone,I'm posting this because I'm confused abou... Read More Developer forum Deloitte Hackathon I'm currently participating in a Deloitte Hackathon focused on ServiceNow. If you have experience with S... Read More Developer forum Impersonation from server-side script I am trying to create a custom server-side step config to add groups/roles to an ex... Read More Developer forum client script We need to list all the mandatory fields in the record using a client script (code) Read More Events Join virtual and in-person events to learn, collaborate, and connect with practitioners solving the same challenges you are. SPM events OD Podcast: Measuring What Matters: Establishing Value for SPM Available now on-deman... January 24-July 24, 2026 8:00 AM https://hub.servicenow.com/wcc/eh/1237365/lp/5173974/measuring-what-matters-establishing-value-for-… Read More Federal and U.S. Public Sector SNUG ServiceNow Government Forum 2026: Watch On-Demand Government Forum is over. The Insights are just gettin... April 15-July 15, 2026 5:00 AM Virtual Read More GRC events On Demand Virtual Experience: From AI pilot to enterprise: what works, what breaks, and how to close July 03-September 30, 2026 8:00 AM https://hub.servicenow.com/wcc/eh/1237365/lp/5226048/from-reactive-to-ready-whats-next-for-autonomous-it?referenceSource=community Read More WSD events ServiceNow Exchange: What's New in the Q2'26 release for Workplace Service Delivery Get an exclusive look ... July 15-July 31, 2026 8:00 AM https://gateway.on24.com/wcc/eh/5194001/lp/5427004/whats-new-in-the-q2-release-for-workplace-service-delivery Read More GRC events ServiceNow Exchange: What’s New in the Australia release for Third–party Risk Management (TPRM) July 15-July 31, 2026 8:00 AM https://gateway.on24.com/wcc/eh/5194001/lp/5426993/whats-new-in-the-australia-release-for-thirdparty-risk-management-tprm Read More FSM events ServiceNow Exchange: What's New in Australia release for Field Sewrvice Management (FSM) This session will high... July 15, 2026 8:00 AM https://gateway.on24.com/wcc/eh/5194001/lp/5333966/whats-new-in-australia-release-for-field-sewrvice-management-fsm Read More Career Path Advance through our Developer Path, a journey designed to help you grow from Explorer to Visionary. Build skills, share knowledge, and shape the future of our developer community. System Administrator You’re highly organized and thrive when working with others. You love sharing technical know-how and building relationships. You keep everyone on track. Learn More Implementer You’re creative and efficient. You relish working through a problem to find the best answer for everyone, because you know give and take is part of the process. Learn More Platform Owner You have a vision for how technology should be used and enjoy working and leading in cross functional teams.

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Activity in Developer

ServiceNow PDI Reclamation Rules: Avoid Losing Access

Your ServiceNow Personal Developer Instance can be reclaimed if it is old enough and you have not logged in directly within the required time. Since July 11, 2026, ServiceNow has begun applying its updated PDI reclamation policy to inactive instances...

  • Article

CI Location Field Script

I have a question regarding the location field for some of my company's Configuration Items (CIs) under the `cmdb_ci_list`. I posted about this issue on the ServiceNow Developer Forum [here](https://www.servicenow.com/community/developer-forum/the-lo...

  • Question

Best Practices for CMDB Discovery and Service Mapping Validation

Hi Everyone,I am new to ServiceNow, specifically working with CMDB Discovery and Service Mapping, and I would appreciate some guidance from experienced members of the community.I am looking to understand the best practices for discovering company ser...

  • Question

PDI was reclaimed without ever becoming accessible

Hi everyone,I'm posting this because I'm confused about what happened to my Personal Developer Instance (PDI).I was on the PDI waitlist for quite some time. Recently, a PDI was assigned to my developer account, and I received an instance URL, admin u...

  • Question

How to setup in app notification in agent app.

Hi Everyone,In the Agent App, Field Service agents can order parts. Due to an integration issue between ServiceNow and the external order management system, some orders are not being submitted successfully and remain in the Draft state.To address thi...

  • Question

ServiceNow Product Lab - ServiceNow University

Earlier in February I had the chance to participate in a ServiceNow Product Lab interview session and tried out 'specific AI Learning Paths beta features'  in ServiceNow University. Unfortunately the ServiceNow Research Program Terms doesn't allow me...

  • Question

how to restrict incident creation from calendar invites for DL

As of now we are creating an Incidents via Inbound action , but when there is a calendar invite , still it is creating Incident , How to restrict that ? I am not able to restrict subject , as it can be any   

  • Question

SCIM Provisioning from Microsoft Entra ID

Introduction to SCIM and Its Benefits with ServiceNowServiceNow SCIM (System for Cross-domain Identity Management) Provisioning brings significant benefits, including automated provisioning and de-provisioning of user accounts, which reduces manual a...

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  • Instance Configuration
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Recommended books

Can anyone suggest a good book that would help with doing things in ServiceNow?   I see there is the "ServiceNow Cookbook" and wanted to see if anyone has used this book or could suggest similar.Here's a link to the book. https://books.google.com/boo...

  • Question
  • Best Practices
  • Instance Configuration
  • Integrations

Impersonation from server-side script

I am trying to create a custom server-side step config to add groups/roles to an existing user created part of previous steps or reusable tests, and it seems the executing user should have admin or test designer permissions to do groups/roles to user...

  • Question

Resolved! client script

We need to list all the mandatory fields in the record using a client script (code)

  • Question

Deloitte Hackathon

I'm currently participating in a Deloitte Hackathon focused on ServiceNow. If you have experience with ServiceNow hackathons or similar competitions, I'd greatly appreciate any advice, best practices, or tips that could help. Thank you in advance for...

  • Question
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