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What's New Popular Posts Events Career Path More What's happening right now Get the latest info about ServiceNow releases, events, and challenges from our Developer Advocates. Developer blog The CreatorCon 2027 Call for Content Is COMING SOON The CreatorCon 2027 Call for Content Is COMING SOON He... Read More Developer Advocate Blog ServiceNow Action Fabric: A detailed walkthrough All You Need to Know About ServiceNow Action Fabric Se... Read More now[dev] blog Registration is open: Come build with us at now[dev]26 Mark your calendars: November 4–5, 2026 at the San Jos... Read More Developer Advocate Blog Building an MCP Server on ServiceNow and Connecting Claude to It I have built a handful... Read More Developer Advocate Blog Otto vs Now Assist: What Actually Changed Let's address the elephant in the comments section first, because it's the same que... Read More Developer Advocate Blog Do All Developers Need to Be Tech Leads Now? Key takeaways • AI agents can now write code faster than most teams can review it, ... Read More Developer Advocate Blog ServiceNow Build Agent MCP Servers: Jira, Figma, Postgres, Zoom, and More ServiceNow Build Agent... Read More Developer Advocate Blog Calling ServiceNow AI Skills via REST API: A Complete Walkthrough Everything AI in Servi... Read More Developer blog How to backup your Personal Developer Instance (PDI) Backing Up Your Personal Developer Instance (PDI) One ... Read More Developer Advocate Blog Building ServiceNow apps via Claude Code and the ServiceNow SDK Vibe Coding with Claud... Read More Product Launch blogs Build anywhere, run on ServiceNow: deploying from external IDEs For developers with pr... Read More Popular Posts Explore the most discussed topics and insights shaping our developer community. Developer forum Help us make it easier to find the ServiceNow resources you need! We're conducting a sur... Read More Developer articles World of Client-side Scripts: #4 (Async, Debugging and Testing) IntroductionIn #2 I sa... Read More Developer forum Access to this content denied based on report_view field ACLs Hi everyone. After upg... Read More Developer forum Workspace is opening the last accessed dashboard instead of the configured default dashboard Read More Developer articles World of Client-side Scripts: #3 (Beyond the Classic Form) IntroductionIn #1 we e... Read More Developer forum Help with UI Policy Hi Everyone,I have created UI Policy to make certain fields mandatory, but those fields are not getting ... Read More Events Join virtual and in-person events to learn, collaborate, and connect with practitioners solving the same challenges you are. HRSD events HR Tech - Las Vegas LEARN MORE Attending HR Tech in Las Vegas on October 20 -22? Meet with ServiceNow to see how AI complete... September 02-October 22, 2026 8:00 AM Mandalay Bay Convention Center, South Las Vegas Boulevard, Las Vegas, NV, USA Read More Armis events Les Assises de la Cybersécurité 2026 Attending Les Assises? Visit Armis at Booth B02 for personalized demos and insights... October 06-October 10, 2026 11:00 PM Monaco, Rue Vulpian, Paris, France Read More ServiceNow AI Platform events ServiceNow Exchange: Knowledge Management - Fireside chat with Field Business Process Consulting October 8, 2026 9:00 AM Read More Federal and U.S. Public Sector SNUG Federal Tech Talk: Transform Permitting from Siloed to Seamless (Modern Government at Scale) October 8, 2026 10:00 AM Virtual Read More ServiceNow University Community Office Hours Live with Frances Frei — Valuing Conflict — w/ Liane Davey (APAC) Register Here! Each 60... October 9, 2026 3:00 AM https://themorrissgroup.zoom.us/meeting/register/BP0yxZE5Qwusn26MPnlNhw#/registration Read More ServiceNow University Community Office Hours Live with Frances Frei — Valuing Conflict — w/ Liane Davey (AMS) Register Here! Each 60... October 9, 2026 9:00 AM https://themorrissgroup.zoom.us/meeting/register/oerEL7ARQnSzGqJ2TKV3-Q#/registration Read More Career Path Advance through our Developer Path, a journey designed to help you grow from Explorer to Visionary. Build skills, share knowledge, and shape the future of our developer community. System Administrator You’re highly organized and thrive when working with others. You love sharing technical know-how and building relationships. You keep everyone on track. Learn More Implementer You’re creative and efficient. You relish working through a problem to find the best answer for everyone, because you know give and take is part of the process. Learn More Platform Owner You have a vision for how technology should be used and enjoy working and leading in cross functional teams.

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Access to this content denied based on report_view field ACLs

Hi everyone. After upgrading Dev and Test to Australia, I noticed an odd change on the CSM portal view when impersonating a customer admin. The pie chart report that is supposed to be displayed under the My Satisfaction Survey widget is now blocked b...

  • Question

How to hide choice in workspace form?

Hi,I have state field with choices and i want to hide one of the choices from the list, so the agent can't select it manually. UI policy or Client script are not working on Workspace, any idea how it can be done?

  • Question

Resolved! OOB Security Attributes appear empty

I'm building out a few custom compound Security Attributes, and I'm using some of the below OOB Security Attributes, and I'm finding that they are empty, has anyone else seen this before?Are we as security_admin users simply not able to see their con...

  • Question

Building an MCP Server on ServiceNow and Connecting Claude to It

I have built a handful of MCP servers off platform now, and the shape of it is always the same. Spin up a Node project. Wire in the MCP SDK. Figure out auth, which is never as simple as the docs make it look. Then find somewhere to actually run the t...

  • blog

g_form.setDisplay() not working when replacing g_form.setVisible()

 Hi Community,I am trying to replace g_form.setVisible() with g_form.setDisplay() in a Client Script.The existing code using setVisible() works as expected:g_form.setVisible('field_name', false);However, when I replace it with:g_form.setDisplay('fiel...

  • Question

Advanced reference qualifier not working in ServiceNow Workspace

Advanced Reference qualifier not working in ServiceNow workspace. As same functionality working as expected in Classical UI.  I tried with the attribute "ref_qual_elements" but it's not working in workspace  Thank in advanceShrikant

  • Question

World of Client-side Scripts: #3 (Beyond the Classic Form)

IntroductionIn #1 we explored the Inherited, Global and Isolate Script checkboxes. In #2 we talked about writing clean, efficient client code. But here is the reality today: your users are no longer only on the classic form. Agents live in Service Op...

  • Article
  • Best Practices
  • Now Experience UI Framework
  • Now Platform App Engine
  • Scoped App Development

Automating Update Set scan for Instance Scan

Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field   Hi there,   Instance Scan is one of the most recent additions of new applications within ServiceNow. A powerful application with which you can interrogate your instance,...

  • Article

Help with UI Policy

Hi Everyone,I have created UI Policy to make certain fields mandatory, but those fields are not getting mandatory. I added script in UI policy with alert. I can see the alert in Classic UI but not in csm/fsm configurable workspace. Thanks in advance

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